Customer Reviews of Hardin Buick GMC
Review type:
HARDIN BUICK GMC
Great job!
by JimBMS on 07/31/2014Everyone was pleasant, efficient, and got us on our way promptly. I would have no hesitation to recommend Hardin Buick to anyone.We cannot thank you enough for your wonderful review of Hardin Buick GMC, Jim! Thank you for your recommendation. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Dan Leatherman - Internet Sales danleatherman@hardin.com
Great experience
by usc4mj on 07/24/2014Hardin GMC Buick gave me a deal no other dealer could come close to matching. Daryl was a great salesman and I really appreciate how everyone did their best to make this deal happen. There was no hard sale for add ons, which I greatly… appreciated. Great experience.I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that Daryl provided you great assistance during your purchase! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Dan Leatherman - Internet Sales danleatherman@hardin.com
Yukon Family Forever
by Whetstine on 06/18/2014Jon and his team made my experience the best of anything i have experienced and were accommodating to our needs and time. I never felt pressured and with one explanation of what we were looking for the first yukon shown was exactly what we… wanted. The hardest part was taking the time off work to go sign papers!!!Congratulations on your purchase! Thank you for taking the time to write about your experience. It is magnificent to know that Jon and our staff were able to provide you with the pressure-free and knowledgeable service that Hardin Buick GMC is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Dan Leatherman - Internet Sales danleatherman@hardin.com
Hardin Dealership lies and rips off customers
by mpomeroyca on 08/08/2008I recently purchased a vehicle from Hardin Buick Pontiac GMC, part of the Hardin Family of Dealerships which includes Hardin Honda and Hardin Hyundai. I must caution others before ever considering to purchase a vehicle here. The initial… negotion went okay (took approximately 4 hours, but the signing of the paperwork took an additional 5 1/2 hours, which had they been busy would have been understandable, but they had no other customers from the time we arrived until when we signed the paperwork. The finance guy also had no idea how to process GM Card points which every dealership should understand by now. The next day they phoned us to say they made a mistake on the deal and that we had to return the car and take back our old car. On top of that they did not return our registration with our original vehicle, nor the proof of insurance, nor the license plate frames. I think it is shameful that a dealer like this is allowed to stay in business. I am not the only victim either, upon further research, [violative content deleted]Best price
by craftpainter on 05/14/2014updated 04/28/2025We got the best price and the friendliest folks at Hardin. Got a quote online, showed up and got exactly what we wanted. Probably one of the fastest car buying experiences we have had! Thanks Andrew and Hardin!Linda, thank you for writing about your visit with us and congratulations on your new GMC Acadia! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Andrew is an asset to Hardin Buick GMC and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. We are looking forward on your next visit. Sincerely, Dan Leatherman - Internet Sales danleatherman@hardin.com
Sierra 1500 purchase from Hardin
by gmcjack1 on 01/22/2014updated 04/28/2025I was extremely impressed with the sales staff. Dan L. was probably the best salesman I've ever dealt with. He was friendly, engaging, and knowledgeable. The finance person that helped us (Marvin I think) was great too. The whole buying… process was easy, painless, and fun. I'll definitely recommend Hardin GMC to everyone.Thank you for taking the time to write this excellent review for us! At Hardin Buick GMC, we aim to provide a hassle-free and an overall positive experience. I am glad that you thought the process was efficient and painless from start to finish. We highly value your recommendation, and please call with any questions. Thanks again! Sincerely, Dan Leatherman Internet Sales danleatherman@hardin.com
2014 Buick Enclave Lease
by OC_Buick_Owner on 04/30/2014updated 04/28/2025My wife and I leased a Buick Enclave on April 26th from this dealership. We had visited other dealerships but the only reason we stayed and considered the Buick Enclave was because of Dan S. I had my wife and 3 young kids in tow and Dan was… very patient and kind with us during the entire process. We are very happy with our vehicle but the only negative comment I have is that throughout the price negotiating process we were made to understand that we were getting 2 years of OnStar (both the safety and navigation) and also 2 years of XM radio. We found out that we were only getting 6 months of these services only after the vehicle was delivered to us and all the paperwork was complete. This was the only negative event in an otherwise very pleasurable experience dealing with Dan S. and the management of Hardin Buick GMC of Anaheim.Excellent Leasing Experience
by 1ronf on 07/24/2013updated 04/28/2025Went to get old car serviced. Ended up leasing new 2013 Verano and trading the 2006 LaCrosse. Well pleased with lease/sales team. Paul H was professional and a pleasure to work with. New car has lots of room for a compact, nice riding, and… lots of safety features.Thanks for the positive review about our team! We work hard to provide excellent service each and every time. Be sure to follow us on Twitter and Facebook for exclusive coupons and news. We look forward to working with you again soon. Regards, Dan Leatherman Internet Sales danleatherman@hardin.com
Great Service! Highly recommended!
by ppilipovich on 08/30/2013updated 04/28/2025My GMC Acadia broke down when I was on vacation with my family. Hardin Buick GMC service took great care of my car. In addition, they provided complimentary shuttle, so I can stay with my family and enjoy my vacation while they replaced… water pump. Special thanks to Service Consultant Sean E. Highly recommend Hardin Buick GMC dealer!On behalf of everyone at Hardin Buick GMC, thank you very much for this awesome star rating and recommendation. I'm very pleased to learn that our service team took such great care of you and that Sean made your visit efficient and enjoyable. That is precisely what we shoot for with each and every customer. For future service needs, please make sure you're following us on Facebook and Twitter. There you will find fantastic savings from our service department and interesting manufacturer news. Take care! Walter Cadman Service Director wcadman@hardin.com 714-533-1012 ext 422
Polar Blizzard Purchase
by arroyoricky on 11/06/2011updated 04/28/2025Best purchase experience ever, Harden Buick and Dan Leatherman were great to work with and honored everything they said they would do. Will purchase our next car there !!!Thank you for writing this fantastic review! We strive to make sure that our customers get everything they want out of their car shopping experience and I must say, it is truly flattering to know that we were your best car buying experience ever! We appreciate your loyalty and look forward to your next visit. Thank you again and be sure to stay up to date on our latest news and special offers by following us on Twitter and Facebook. Best, Steve Del Campo - Internet Sales Director sdelcampo@hardin.com
Hardin Buick GMC is a great Dealership
by rbvabrey on 01/12/2012updated 04/28/2025I would highly recommend Hardin Buick GMC. Daniel St. Clair the Sales person there was very helpful and honest. Hardin Buick GMC had the best prices and the largest inventory that i could find. We are very happy with our new Buick Enclave.Congratulations on your new Enclave! We appreciate you taking the time to write this review. At Hardin Buick GMC, we want every customer to leave our dealership feeling like they had a great experience and we are pleased to hear that Daniel met that goal. Don't forget to like us on Facebook and Twitter for exclusive monthly specials. Sincerely, Steve Del Campo - Internet Sales Director sdelcampo@hardin.com
Hardin Buick, Pontiac, GMC ROCKS!!!
by jurlaub on 03/09/2011updated 04/28/2025We were greeted with a smile, our sales person was easy to talk to, no games, no bs and we drove away in our new vehicle completely happy!! We have already referred friends and family and will continue to do so.Great Purchasing Experience
by padstack on 01/06/2012updated 04/28/2025We found a great used vehicle on Hardin's website. Came down to take a test drive and decided to buy. We had to visit family, but Ali was great to negotiate via phone and we agreed on a deal quickly. Came back to the dealership to complete… the purchase and now have a great vehicle for my wife. Next time we are in the market for another vehicle this will be the first place we look.Thank you for your kind feedback. Our goal is to achieve excellence in all aspects of our dealership and we are pleased to know that Ali and the team exceeded your expectations. We look forward to serving you in the future and hope your wife enjoys her new car! Be sure to like us on Facebook and Twitter for exclusive deals. Steve Del Campo - Internet Sales Director sdelcampo@hardin.com
blown away
by prcsnmach13 on 11/24/2013updated 04/28/2025purchased 2 cars there just bought a 2006 sierra 1500 have had it 30 days passenger front tire buckles under snaps the hole assembly at 60mph on way home from work it was a catastrophic failure go talk to people at hardin to see what they… can do. i get the brush off they're saying as is too bad!! iput everything i had to get this truck saved for a long time didn't have extra $3000 for they're extended warranty B.S. wont even step up to fix the truck i understand "as is" but something this mechanically damaged should have been seen in there so called inspection scott the salesman is [non-permissible content removed] as far as i'm concerned they lost a repeat customer have two more cars to buy in a year there loss what happened to customer satisfaction wouldn't recommend them to my worst enemy have to wait to come up with another $2000 to get it fixed back on the bus again!!!!!!!!!!!!!I have read your review and understand your frustration. Our goal is to make sure our customers have a wonderful experience. According to your review, this did not happen and we would like to speak with you regarding this matter. At your convenience, please contact us so we can discuss this matter and do what we can to help you. Regards, Dan Leatherman Internet Sales danleatherman@hardin.com
A very satisfied customer
by JulieGR on 05/20/2014updated 04/28/2025Repairs were greater than we initially thought and Emerson provided an exceptional customer experience by keeping us posted throughout the entire process and advocating on our behalf with the warranty company saving us mountain of money.… Service has consistently been good at this dealership but this time it was outstanding thanks to Emerson's efforts.Julie, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Sincerely, Dan Leatherman - Internet Sales danleatherman@hardin.com
GREAT PURCHASE EXPERIENCE
by andy1938 on 06/15/2013updated 04/28/2025I searched the internet and found their advertisement on the web for the vehicle I wanted to purchase. I contacted the sales staff and established a very positive purchase plan. The next day I traveled to their dealership and their promises… matched my desires. I purchased the vehicle and everything concerning the sales was excellent. The integrity of the sale and salesman was refreshing and made me a happy new vehicle owner.Andy, thank you for sharing your positive experience with us! We appreciate your business and your feedback. Be sure to find us on Twitter or Facebook for exclusive service coupons and news. We look forward to doing business with you again soon. Regards, Dan Leatherman Internet Sales danleatherman@hardin.com
who is telling the truth
by search314 on 06/11/2014updated 04/28/2025I have always used Hardin GMC service but will no longer. I took my truck in for a oil change last fall and they came back with some recommendations for other services. Brakes, water pump and tires. I didnt get it done right away since I… use my bike to go to work through the winter and spring a few days a week. I took my truck to have my brakes done the other day and they looked at it and said they were fine???? They would not need to be done for a while. Why was I told my brakes needed to be done when they didnt??? I know they didnt get better between the two visits. Very disappointed because I thought I had a honest place to have my truck serviced at.We would like to take this time to apologize for your unhappy experience with our service department. We appreciate you bringing your concerns to our attention and we promise that this is not how we intend to do business. Our goal is to attain 100% customer satisfaction and it comes with great disappointment when we fall short of that with our guests. If you would be open to contacting me at your earliest convenience, I would sincerely appreciate the opportunity to further discuss your situation and the chance to make things right. I would like to do whatever possible to help regain your trust in our dealership. Sincerely, Dan Leatherman - Internet Sales danleatherman@hardin.com
Come visit the Hardin Buick GMC showroom to see the hottest new Buick, GMC vehicles on the market. Irvine Buick, GMC customers, check out our online inventory to see why we are one of the best dealers around! We are also your source for pre-owned Buick, GMC vehicles. Stop by today to see our fine selection! We are also pleased to offer you a variety of financing options as well as parts and service – our Buick, GMC dealership strives to make buying and maintaining your new or used vehicle as easy as possible. Orange County Buick, GMC drivers, please give us a call or send us an email with any questions, comments or concerns! We would love to hear from you! We proudly serve Anaheim, Orange County, Costa Mesa, Cerritos, Tustin, and Irvine Buick, GMC customers. If you are in the greater Southern California area, let us help you with your new and used car needs!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- English
- Spanish
Thank you, Miguel, for your fantastic feedback! We’re thrilled to hear that you had a great experience with our service and that Santos was able to meet your needs for a truck. Your recommendation means a lot to us at Hardin Buick GMC. We look forward to assisting you again in the future. ¡Hasta pronto! Sincerely, Hardin Buick GMC Team
by Hardin Buick GMC on 03/18/2025