Hardin Honda
Customer Reviews of Hardin Honda
Review type:
BAIT DEALER. NO CONSIDERATION FOR CLIENTS
by Phil on 03/07/2021BAIT DEALER. NO CONSIDERATION FOR CLIENTS!! BEWARE AND DONT WASTE YOUR TIME HERE. I called right before I left to come to this dealer. Like right in the car about to head out to Hardin, I called for a vehicle they have listed and they said… yes its in stock and come in. Ok sure, omw. I arrived and car isn't there. It was slightly less then one hour after I called since I came from a distance away. Like seriously? You couldn't tell me a sale was in progress or anything? Also when we arrived, we were standing around for some moments before a worker, not even a sales rep, asked us for help. We saw all the sales guys laughing up a good time right at the entrance when we rolled in. Thanks for wasting my time and I hope all that reads this review saves their time and money from dealing with Hardin1st time car owner experience
by Denise on 08/06/2019updated 08/12/2019Quinten Porché was our sales rep. He was really friendly and informative. He answered all my questions and made me feel welcomed and confortable.Denise, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Satisfaction Total
by Donald on 08/03/2019updated 08/09/2019Both Ricardo Martinez and Iman Nikzad were knowledgeable and personable regarding the automobile I wanted to purchase and the financing, respectively.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
New purchase
by Danielle on 08/01/2019updated 08/08/2019Zac was very friendly and respectfulWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Edmunds
by Clayton on 08/01/2019updated 08/08/2019I learned a few new things about the car, the sales person was informative.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Amazing service
by Arya on 08/06/2019The entire experience was perfect. All my needs were taken care of and I was treated like family. I had zero complaintsArya, we are so glad we could take care of all of your needs at Hardin Honda. Thank you for giving this feedback; we will be sure to share it with the team! Regards, Hardin Honda Service Team (714) 533-1466
Knowledgeable about the car we bought
by Joumana on 08/06/2019Ronnie showed us all the features and benefits on our civic. Most sales guys skip this. He had us sold on the test drive. Thank you so much.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Best Honda dealer we have ever done business with
by Bryan on 08/06/2019Rani found us the car we liked and was very knowledgeable about the extra warranty and alarm. He made our sales go very easy and we where very happy with our purchase. We had originally purchased our previous car at Norm Reeves and not only… did they take advantage of us on price but had screwed us on the interest. We will defiantly be coming back to Hardin Honda.Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Rani and the rest of the Hardin Honda team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Great people and facilitie, very nice people
by Lauren on 08/02/2019Everyone had a great attitude and very nice with the process even when we were not fully prepared to get one and they answered all are questions. It was a good first time rental experienceWe appreciate the kind words, Lauren. We look forward to seeing you again in the future! Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Civic type r
by Lewis on 07/30/2019updated 08/05/2019It was my best car buying experience I've had so far in and out fastLewis, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Hardin Honda! If there is anything else we can do for you, please feel free to give us a call. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Honda
by Shawn on 07/30/2019updated 08/05/2019The sales staff was very good and made everything easy!Shawn, thank you for the feedback! We are happy to hear about your positive experience at Hardin Honda, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Noticeable improvement
by George on 08/03/2019The team that assisted us this last time was helpful and improved on our previous experience.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
2019 Honda Civic Hatchback EX - black on black on black
by Caroline on 07/27/2019updated 08/02/2019I went to this location upon recommendation from my brother who has known a multitude of people who have purchased from this location and has appreciated their customer service. We were in and at agreement pretty quick with Quentin. We did… have to wait quite a bit for someone in the finance department though - Carlos was cool. Overall my trip took roughly four hours - test drive, etc. There was a scratch on the back of my bumper but Quentin had that taken care of - I'm not an expert but looked ok.We cannot thank you enough for your wonderful review of Hardin Honda and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Thank You Hardin Honda
by Tammy on 08/01/2019The entire experience was awesome! Tammy my sales associate was very honest and explained several options. The finance team was very thorough and explained additional options to assist is making an informed decision.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Hardin is the best!
by Zachary on 08/01/2019Chris was a very nice salesman even when negotiating with him. Carlos was an awesome finance guy as he made the process go as quick and possible and keep us happy. Would buy a car from Hardin again. Makes the other Honda dealers appear… irrelevant with such a large inventory.Thank you for this amazing review, Zachary! We really appreciate your business. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
good experience with Honda
by Samantha on 07/31/2019i liked how i got a great offer with returning my lease and having a big stress reliever with my old car. Also liked how the sales man gave me a lot of information about what was going on with the lease and how it changed.Samantha, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Hardin Honda! If there is anything else we can do for you, please feel free to give us a call. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
purchase of 2015 Altima
by terry_can on 07/31/2019everyone was very nice but the experience of buying a car made much more acceptable thanks to Zack. He knew this was difficult for me and went out of his way to make me confortableThank you for taking the time to write this review. We are pleased to hear that Zack was able to provide an efficient and overall positive experience. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Give Robert a promotion.
by Katherine on 07/31/2019The salesman, Robert, was excellent. He was knowledgeable about the cars, personable, and gave me the impression he wanted me to have a positive experience. Robert went out of his way to check on requests of mine and called me back the next… day to make sure my new car was running correctly, after he heard I retuned later in the night due to a censor going off on the car. Robert was the only person I interacted with at Hardin who I enjoyed and did not keep me waiting and was actually helpful and knowledgeable. He was kind and apologized for me (with no financing done) was there waiting for 5 hours to do and complete paperwork.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
2019 Honda Civic
by Syed on 07/31/2019The ad price was available when I walked into the dealership. The dealership did not add accessories, and ask me to pay additional amount for those accessories.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Purchase complete
by Judi on 07/31/2019The best part of my experience was the salesperson, Robert. He was respectful, friendly, very informative and knowledgeable. He made us feel that he was working for us, not our "opponent"Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
The best customer experience I have ever received. Thank you Carlos &Robert
by LeslyeChapman on 07/30/2019I've purchased a total of 3 cars in the past. I was blown away at the excellence in customer service and overall experienced I received at Hardin Honda. It started with Robert Klemenz, he was very patient and went above and beyond to… ensure he answered all of our questions. He is very knowledgeable and truly cared about my wife and me as a person. Then we met wit Carlos Pozos, I am an executive myself, being in front of Carlos Pozos was an exceptional experience. He is very professional, kind and ensured we were taken care of. He went above and beyond to answer more of our questions and left no question or concern unanswered. He is the most knowledgeable, caring and professional person I have ever met in a car dealership. He wasn't pushy and he really ensured we were taken care of as a person. If you ever need to purchase or lease a car, please ask for Robert and Carlos. They are phenomenal.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
by Hardin Honda on 03/09/2021