Auburn Toyota
Today 8:30 AM - 8:00 PM
Customer Reviews of Auburn Toyota
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Love it...
by crittermoma on 02/04/2025
Loved the dealership and they're sales people. Jake Onorato was very personable, communicates well, answered all our questions and put us at ease.
300 reviews
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by Dorith grimm on 02/23/2025As always very helpful and courteous. Donna Bender goes beyond her job to be helpful and it is nice to deal with a female that listens to you and explains to you in layman terms.Unlimited stars
by Ratana Hong on 02/15/2025I bought my 2024 Tacoma from Auburn Toyota and had a great experience purchasing it and now it’s due for its 5k complementary service. From the time I pulled up to the serviced department, I was greeted by a friendly young man and young… woman. They took down the info they needed, then proceeded to what they had to do with my truck. As I walked into the front desk to officially check in, I was greeted again by Jeffery Lewis. He’s very friendly, professional and very helpful. He addressed all and any concerns I might have. It was only a 5k service so it didn’t take long. In that short amount of time, I had a great experience and will continue to come back because of level of customer service that Jeffery and the staff at auburn Toyota provides.Thanks for the fast and friendly service!
by John A on 02/11/2025Best service staff (Thank you Donna Bender!) and a cozy large waiting area with nice amenities.Tori was awesome
by MBrown on 02/06/2025Tori was exceptional communicating and recognizing there was a problem. She agreed that the vehicle should be brought back in for more diagnostics to determine exact cause of of problem.Love it...
by crittermoma on 02/04/2025Loved the dealership and they're sales people. Jake Onorato was very personable, communicates well, answered all our questions and put us at ease.Best assistance
by Laura on 02/04/2025Donna Bender in the service department is kind and thoughtful. She explained how my newer RAV4 would be taken care of. I was in good hands!No pressure approach
by Viv on 01/21/2025updated 01/28/2025Roger Cappocchi Was our salesperson. He was low-keyed and presented the cars to look at that were what we had asked him about. We test drove a Prius and a Carolla, and he answered all our questions about both. We decided on the Carolla, and… he went over all of our purchasing information carefully, and after our purchase, sat in the car with us to go over all the media controls and the various features of the car. He made sure to tell us that his service didn’t end with the purchase, and that if we had any further questions about the car that we could contact him either by phone or come back to the dealership and he would help us. The finance person we met with was also thorough, and presented our optional extended warranty and service programs without any pressure. Overall a great purchase experience.Donna is always the best. She tried her best to give the best excellent se
by Magaly on 01/28/2025I alwaysOutstanding
by Phil on 01/24/2025Outstanding sales and purchasing experience, they even gave us a full tank of gas!Always helpful, straightforward and fast
by Baumstinger on 01/18/2025updated 01/24/2025Excellent service quality and careAn easy car buying experience
by Mcfflyer on 01/21/2025Car buying is a lot different than it used to be. I did a search of almost all Northern California Toyota dealers looking to see if any of them had an 2025 RAV4s in inventory, vehicles that were actually there, not in transit or still in… the build phase. Lo and behold not only did Auburn Toyota have one, but it was the XLE Premium model and was a color other than white, silver or black! Blueprint Blue! I called to verify that the vehicle was still there - it was - and we were on our way for the 30 mile drive to Auburn. The vehicle was waiting for us out front of the dealer, and we were assisted by Adrianne Wisnewski, who gave us the test drive, answered the questions, and made the deal. Very happy with the whole experience, and thrilled that they had one in stock!No surprises
by Margaret on 01/08/2025updated 01/15/2025Donna bender assisted me at Toyota. She kept me informed every step of the way. Had me in and out in no time. No unexpected costs or delays.Emergency! Light Bulb Out!
by Marsha Porte on 01/10/2025A friend told me I had a low-beam headlight out. The next day I went into Toyota and I was told they would put me in the Express Lane and get it replaced right away. I thought I would have to make an appointment! The two dealers that… attended me were most courteous and treated me like I was someone special, even though I had just come from doing gardening. They gave my dog a treat as well. The car mechanics changed the light bulb but also checked tire pressure and other things that might be a hazard in the future as a courtesy. My car got an A+!Service experience
by Rich De Martini on 01/03/2025updated 01/13/2025Made my appointment for 7:15 am cuz you always get out of there faster! I talked to Nate Olsen at the front service desk and he got the paperwork completed quickly and efficiently (as usual) I proceed to the waiting are (comfortable as can… be) and just an hour and 15 minutes later Nate called my name and I was out the door on the way home....can't bear the service at Toyota in Auburn, fast and quick.Great service!
by APF on 01/08/2025Had to bring my car in for a recall, and the service was outstanding. Victoria Buentello did a great job of helping me and keeping me informed of progress along the way. This was my first time to Auburn Toyota, and I will definitely be… back!Amazing Experience
by Melanie Wood on 01/07/2025We had a great experience and love our Rav4. Jake Onorato was so helpful while we were deciding. He had a no pressure approach and explained everything. He gave us tacos from the staffroom because we were there so long (on our own… account), and he never rushed us. We had our own financing, and he was happy to work with our credit union. I came back a week later with a question on how to work the stereo, and he took time to help us even after he had already sold us the car. We love our new car!Premier dealership in Auburn
by William Fossgreen on 01/07/2025Locally owned and attentive to customers. Buying a car was a pleasure and the service department is also excellent. Friendly and helpful staff Billy Hamill, our salesman, listened to our needs and answered all our questions. Camron Bowker… did a fabulous job with all the paperwork. A great place to buy a car.Awesome Loved the new car
by Zer Xiong on 01/07/2025My car buying at Auburn Toyota was an ease. No pressure easy going. Mark Banar was very patient, friendly and great person. He helped us get a great deal on our new car. Greatly appreciated. I would highly recommend Mark Banar to anyone… interested in. buying a new or used car.Love the service department at Auburn Toyota
by Ken Haruta on 12/31/2024updated 01/06/2025The reason why business fail or have success is the people and culture of the company. When you hire great people with people skills and a great attitude you are way ahead of the competition. Jake Mccallum goes the extra mile to give great… service and communicates with me to explain what the mechanics found and how much extra the service will cost.Just a super nice and refreshing car purchase
by Pat and Logan on 01/01/2025We had a great experience with Faith Devilbiss of Auburn Toyota. I used Autotrader to search for a RAV4, in addition to having many options new and used. We got the chance to drive both new and CPO, Faith explained feature differences and… it was our decision and a no pressure push. She left it to us to decide what we wanted. In addition, she was very nice and professional during the entire process. Also, through Autotrader we made the initial contact with the internet sales team, even got pre approved financing. Once we arrived it all moved fast as the RAV4 we were interested in online was verified there, we drive it, we also drove a new one and went with the CPO option. Everything went smoothly and we were on our way with the RAV4 all within @2 hours. It was a pleasant all around experience.The people at Auburn are awesome.
by Armand Marquis on 12/11/2024updated 12/19/2024The people at Auburn Toyota are awesome! They are friendly and very helpful in explaining every detail that I need to know about my new truck. They are awesome and very friendly!!
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