Buena Park Honda
Today 09:00 AM - 09:00 PM
Customer Reviews of Buena Park Honda
Review type:
Above and Beyond
by Happy Honda on 04/06/2025
Very friendly but no pressure. In fact, my husband (who regards car shopping akin to a root canal) suggested we go to Buena Park Honda, remembering the pleasant sales experience we had buying our Accord there 6 years previously. We had… made it our first stop initially, testing a CRV despite it raining-very impressed with the quality but we wanted to explore several other makes before any decisions were made. After going to no less than 4 dealerships, we wound up back where we started. As the process of buying, signing, and info exchanging, we came to the payment portion. Despite having sufficient funds previously transferred to our account, my debit card experienced a glitch in the transaction (my fault). It was late and since I didn’t have a checkbook on me, the finance associate suggested our salesman ride home with me and my husband followed in our traded in Accord. Perfect solution. They really went out of their way to accommodate us. Way to go BP Honda!
98 reviews
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Great car buying experience!
by jkim1249 on 05/27/2016I had very positive car buying experience from beginning till I drive away from the dealership with my new car. They really are different than any other dealership. I am sure all others may have noticed this. I will definitely revisit again… for my next Honda purchase.Ok
by julianq23 on 05/24/2016Was satisfied with the service, however, was a bit disappointed not receiving a carwash as I was told so at the time of signing my agreement.Great service
by Edchanel5 on 05/09/2016updated 05/23/2016People working in service center are respectful, accommodating and trustworthy.VIP Service at Buena Park Honda
by harrisf on 05/17/2016We received a VIP Service email invitation. Since we needed an oil change and overall checkup we made an appointment for the next day. From the free coffee machine (any brew you can think of) to free granola bars and trail mix, it was a… very nice experience. The dealership is spotless, as are the mechanic's bays. The service writer was great, as was the mechanic. Because of the VIP invite, we even received a gift of Honda keychains, a tote bag, and some coupons for future service! They did a great job.Great customer service
by Ket1388 on 05/17/2016Oscar Rodriguez is a really great service advisor and always takes excellent care of my car. I will continue to use this Honda dealership and Oscar as my service advisor due to the quality service I receive there.Great service, thank you Mark
by Jawknee95 on 05/16/2016Great service, and quickly done. I was approached and helped by mark, who did everything he possibly could to make my visit quick and outstanding.Great Service
by Branmuffn on 05/16/2016After going to Norm Reeves for years, I was surprised when I called requesting an appoint me to and the clerk was rude. I decided to give BP Honda a try. I am glad I did because not only was the wait half the time buto I had service with… respect and a smile. Oscar Rodriquez side it would take approximately 1 hour 20 min..and within. 50 min.. I was out the door withat the oil changed and a car wash. Thank You for great service! I will be back!Very straightforward
by hondasrgreat1 on 05/12/2016It was a pleasure working with Tony, the Internet sales manager. After I filled out my car request on Edmunds and got referred to BP Honda, Tony was very professional throughout the transaction process. He explained everything thoroughly… and answered all my questions. I never felt like he was trying to pressure me into buying extra features. I will definitely keep this dealership in mind for future car needs.Great service
by Brenda96 on 05/07/2016I got to Buena Park Honda and knew what car I wanted. Frank was really nice and helpful. He let me test drive the car and explained all the features it had. I had a lot of questions and he answered all of them nicely. He got me the newest… car with the lowest miles and let me test drive it again before it was mine. He didn't bother me with so many phone calls or messages after my first visit which I liked. I really liked how he attended us.excellent service
by karenafh on 05/02/2016Service writer was wonderful. He was very kind and considerate. He was knowledgeable and very polite. Listened and was accommodating to what I was saying. I was very pleased. Thank you so much.great service
by ngango92 on 04/07/2016updated 04/20/2016great service, friendly staff, very helpful. I would totally recommend this dealership and come back heregreat service, pleasant personel
by BizzyBee86 on 04/18/2016The service advisors are pleasantly thorough and usually makes suggestions for what to do next. Not pushy or trying to sell you services that are over your budget. Work is done in a timely manner especially when one has to wait.Excellent Service
by Hwwoman on 04/05/2016The people at Buena Park Honda gave me wonderful service and value. Ricky did everything to accommodate me.John was great, he'll be selling me my next car too
by GerardG on 04/01/2016John was great at finding me my Honda Pilot and working with me to make sure I could lease it. Other dealers just wanted me in the door and then didn't have it in stock, couldn't get one, but let's try driving something completely… unsuitable anyway and lets do a credit check. Not John Buhs, yes, we can have it here in a half hour (he tool 35 minutes, not bad at all). Only do a credit check when ready to buy. Very helpful and knowledgeable. Like the terminator, "I'll be back."Great Job!
by mary9685 on 03/28/2016Very Satisfied. Took my car in for service and Eduardo was friendly and welcoming.Great Service
by Stefany3592 on 02/18/2016updated 03/03/2016Great Service. Will recommend to friends and family. Will definitely come back for more services. Thank you.Great service!
by Deziree on 02/24/2016Josè worked on my car. I needed my oil change and my tires rotated. I had a problem underneath my car that i let him know about and he was more than happy to fix it for free. I always receive great service at the buena park honda… dealership!Maintence service
by rayd280z on 02/08/2016updated 02/28/2016They performed an excellent job servicing my 2015 Honda Pilot. Getting me in and out and explaining the point inspection.Service
by pelesasa on 02/24/2016Oscar was very helpful assisting me with my car and let me know what was going on every step of the way!Oil change
by LuisAmber on 02/23/2016Great service! Work was done in a timely manner. I will return for service.Totally unexpected pleasant shopping experience
by a1partsguy on 02/19/2016I dread shopping for cars as much as going to the dentist but I was pleasantly surprised by the greeting the knowledge of the salesperson the only negative experience I had was with finance department which failed to collect a payment at… the time of delivery and try to arrange an off-site payment which did not seem legitimate.
About our dealership
Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
by Kennedy Seaton on 04/08/2025