Premier Chevrolet
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Customer Reviews of Premier Chevrolet
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Amazing Equinox experience
by AC satisfied customer on 01/23/2025
Sales people were very helpful, After reviewing their inventory, they didn’t have the exact vehicle I wanted, but they found one at a nearby dealership and brought that vehicle in for me to test drive, It was the exact make model color and… trim that I was looking for.
Made the purchase on my original sales person’s day off, but the team responded and honored every part of our original agreement
I have no regrets working with them
They made it such an enjoyable experience going through the purchasing process. I will definitely be doing business with them again.
139 reviews
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Amazing Equinox experience
by AC satisfied customer on 01/23/2025Sales people were very helpful, After reviewing their inventory, they didn’t have the exact vehicle I wanted, but they found one at a nearby dealership and brought that vehicle in for me to test drive, It was the exact make model color and… trim that I was looking for. Made the purchase on my original sales person’s day off, but the team responded and honored every part of our original agreement I have no regrets working with them They made it such an enjoyable experience going through the purchasing process. I will definitely be doing business with them again.Nadia Leon provided exceptional service!
by Stan Chen on 02/11/2023Nadia Leon was amazing! She was understanding and efficient. Her professionalism shone through and she was easy to communicate with!Great service!
by Marri on 02/09/2023Friendly staff, Christian owned and very clean. They have several things to meet the customers need's while waiting for your car. Third time I’ve been here for my oil change and not disappointed.So easy and painless!!
by TravisP on 12/29/2022Sebastián was great! Everything went so smooth he held the car for me and gave me the exact price that I was quoted! Thanks Premier Chevrolet!!Colorado
by Dulce on 09/25/2022Thank you to Gabby Vilchis you are so professional and you help us to get what we wanted.muchisimas graciasCar buying made easy
by Lou Arias on 09/24/2022I, personally, did not have any dealings with the sales department. All the negotiations were conducted by my credit union representative. In the past, I have had dealings with the service department, in which I was totally satisfied.They make the buying experience and pleasure
by Dave Thibault on 09/19/2022Trisha was an absolute wonderful salesperson no wasted time whatsoever this is the best buying experience I've ever hadHappy buy!
by Alfredo on 09/17/2022Sebastian expedited the sale promptly and accomodated my needs. I was happy with the vehicle and the deal.Excellent and Quick Service
by Melodie Brooks on 09/17/2022I took it in for an oil change and tire rotation and they went above and beyond and even pushed in a body panel that was stuck out from a fender bender at no charge. I take my Malibu here for everything.Very pleased!
by Marinella on 09/17/2022Very efficient and friendly service. The lounge area was nice and clean and they have an area to plug in your laptop or charge your phone so you can work while you wait.Efficient service!
by Debs on 09/03/2022They are efficient and friendly at the same time. Sebastian made the process of buying a car so simple. Very grateful for the help provided!Fast service for oil, tire and inspection
by Andy on 08/29/2022Quick fast service for a dealership. Answered questions about service and very knowledgeableGreat experience with the sales staff Gabby and Ben.
by Tim T on 08/28/2022Went to 7 other dealers prior to going to Buena Park Chevy. Including another Chevy dealership. Most dealerships acted as if I needed them more needing a sale. Gabby and Ben were the complete opposite and earned my business.Did the repairs but the process was bumpy
by Kenny on 08/24/2022I was getting a battery replacement recall performed on my Chevy Bolt and it involved me calling about 10 times over the course of 3 months to encourage them to take the next steps. I was told they would contact me each step of the way but… every time I had to call and request updated information often resulting in them saying they would have to check on it and get back to me but no one ever got back. It was always up to me to push things along. The service employees are all at desks that are customer facing but while they are busy no one was there to get me checked in so I waited a while until someone was free. It's nothing major but it felt like checking in required interrupting and bothering someone since both times I came in the receptionist wasn't to be found. Between the phone call, the paperwork, and the final explanation I had 3 different completion dates. One said 48-72 hours, one said by the end of the day, the last said 5 business days. Since they are closed on Sunday it was ready by the end of the 5th business day so technically within their timeline but it wasn't very clear. The shuttle service back to my house was convenient and the driver was nice. I didn't get any updates through the middle of the 5th business day so I called them and was told it would be done before closing. I finished the paperwork and they lost track of where the car was. The valet was running around for 20 minutes clicking the remote, going through the back lot, the parking behind the dealership and all over. Eventually I got my car and they had washed the car, filled my tires to the recommended PSI and overall taken really good care of it. This place is a mixed bag but the actual repair facility appears to be good despite the customer facing staff having all manner of problems.Very Respectful Service
by Erick Verrett on 08/22/2022The Service Department and the Person that helped me Alan was very nice and respectful to all my needs will definitely go back in for service in the futureGave a 1 because there is no 0
by Never again on 08/21/2022I was quoted $195 to diagnose the problem. Then another $750 to continue to find the problem. Got a call, it would be 9k to 12k to fix the problem. Outrageously over priced. In the end, I spent $785 and left with my truck in the same… condition as I brought it in. Never again Premier Chevrolet. It's a same, because I had such a great experience there when I bought the truck.Easy fast and great deal
by Andy on 08/18/2022Great deal offered here. Get your next Chevy here and you won’t regret it.Quick service as usual
by Danny Hemphill on 08/18/2022Wonderful professional employees at Premiere. Randy got my car in quickly for an oil change and tire rotation. He even waived the fee for the tire rotation.1st time customer
by Chevy Traverse on 08/17/2022Very nice people. All service reps recognized which vehicles were first, second etc. to serve. I would take my Traverse to buena park Chevrolet again.Great Service
by Tiffany on 07/27/2022Took great care of my service needs with my vehicle. I purchased the vehicle there and came back for service and they replaced my windshield wipers that were just out of warranty because they were smearing and the car was still pretty new… to me. Thank you Premiere ChevroletAwesome Dealership
by Angel c on 07/27/2022Big shout out to Tricia this is my second vehicle purchase through her . She is the definition of customer service goes above and beyond easiest purchase ever no back and fourth just straight to the point . thank you premier Chevrolet of… Buena Park
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