Buena Park Honda
Customer Reviews of Buena Park Honda
Review type:
Above and Beyond
Honda
by Oscar A. on 04/06/2025muy atentos al cliente ayudando lo mejor manera Sales person Jacobo muy amableOscar, ¡nos alegra mucho haberte brindado una experiencia positiva! ¡Gracias y que tengas un día fantástico!
Awesome customer service!!!
by Junior Roca on 04/01/2025updated 04/09/2025My experience at Honda of Buena Park was great !!! No complaints whatsoever. From the moment I arrived I was greeted professionally and with a friendly smile. They had the car I wanted in the right color I wanted. The whole process was… smooth and easy. I especially liked that the General Manager, Francisco Razo came out to greet me and assist me. He gave me a great deal! There was no pressure from the sales rep, Auggie, to buy the car. I will be going to look at one other brand to compare vehicles. However, I’m 90% sure I will be back to buy the Honda Civic I test drive. This dealership is not the same dealership of the past. I highly recommend you purchase your next Honda vehicle from Honda of Buena Park.It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
Above and Beyond
by Happy Honda on 04/06/2025Very friendly but no pressure. In fact, my husband (who regards car shopping akin to a root canal) suggested we go to Buena Park Honda, remembering the pleasant sales experience we had buying our Accord there 6 years previously. We had… made it our first stop initially, testing a CRV despite it raining-very impressed with the quality but we wanted to explore several other makes before any decisions were made. After going to no less than 4 dealerships, we wound up back where we started. As the process of buying, signing, and info exchanging, we came to the payment portion. Despite having sufficient funds previously transferred to our account, my debit card experienced a glitch in the transaction (my fault). It was late and since I didn’t have a checkbook on me, the finance associate suggested our salesman ride home with me and my husband followed in our traded in Accord. Perfect solution. They really went out of their way to accommodate us. Way to go BP Honda!Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Sales
by Juan Alvarez on 03/31/2025The sales person treats me with dignity and professionalism. The vehicle's cost was transparent that it was post online. My experience was excellent and appreciated the business with sales person.We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
New car purchase for 18y son
by DinaMeri on 03/18/2025As parents of an 18 year old son, we wanted to purchase a vehicle that not only received the highest Consumer Reports rating, but also a vehicle that would hold its value and last for many years. We arrived at the Buena Park Honda… dealership having already priced both used and new vehicles. We were instantly met in the parking lot of the new Honda vehicles by a very kind salesman, Charles "Chuck" Fisher. Chuck was personable, friendly and shared his knowledge of the vehicle we were looking at. When Chuck brought us the color of vehicle my son wanted, we made the decision to purchase a new vehicle for him. The sales process was smooth and did not take hours. We were assisted by Steve Choi, the Sales Manager. We felt that our concerns were listened to and our opinions mattered. Our son was able to witness the deal making process handled as a professional and friendly transaction, something that was important for us to have him see. The financing portion was handled by Alejandro who made this process very quick and easy. We were very pleased by the professionalism, courtesy, and kindness by all the staff. If we were to purchase another vehicle in the future, this would be the dealership we would return to. Thank you to all involved who made this important milestone for our family be a memorable one!Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Sales
by Mini cooper on 03/10/2025Best experience! The staff is very professional at the same time made you feel welcome and comfortable. My sales person even went to pick up my car from another dealership 30 miles away. Now that's service! Thanks Mike! The GM Mr Razo was… fantastic, made sure we were being taking care of. The car was super clean! Our daughter was surprised!!! Thanks again!Hi, we are so pleased you enjoyed your visit to Buena Park Honda! We hope to see you soon!
Excellent Experience
by DavidGonz on 03/07/2025This was by far the best purchasing experience I've had and to the employees who helped me especially Kenny and Michelle. They made me feel like a friend and answered all my questions along the way!David, thank you for your kind review; we are happy to pass along your comments to the team here at Buena Park Honda! We can't wait to see you again, have a great day.
Best Honda Dealer
by Mike562 on 03/03/2025Went in to buy a used car, they helped put me in a new car for the payment I was looking for. Channy went above and beyond to help me and made sure every step of the process was amazing. Thank you to the staff of Buena Park, will refer… others.We’re so happy to hear about your positive experience! Your feedback means the world to us.
Wonderful team
by Willsalaz on 01/26/2025Was seen immediately upon arrival. Was shown what was within my budget. Very open and transparent. Every step from the test drive to the financial process was seamless. Felt like they really cared about me and my needs.Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Chaney and the team were fantastic
by Peachceviche on 01/21/2025Great personal and caring service from everyone at BP Honda. Very thorough and professional. Most I importantly it was fun and that’s saying a lot relative to buying a car!Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Best Experience.
by Nancy87 on 12/27/2024updated 01/03/2025I was expecting to not get approved because of my credit score.I was wrong they work with any credit score like they advertised.My sales guy was awesome worked on the numbers and gave me a good deal.All workers were happy for me when I was… approved for a car made me feel welcomed.I was explained clearly of all my car information.I will definitely recommend to family and come back here.I drove almost 2 hours it was worth my time.Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Amazing experience.
by Eros Virgen on 11/25/2024updated 12/03/2024Es la tercera vez adquieren un carro en Buena Park Honda! Pero esta vez fue súper rápido, fácil y cómodo. Muy buena atención por parte de Francisco Razo, Alma López y Michelle padilllaEros, ¡nos alegra que hayas tenido una experiencia tan maravillosa con nosotros! ¡Esperamos su próxima visita! ¡Cuidarse!
Best Honda Dealership In Southern California! Francisco & Michelle & CJ
by Richie Justine on 11/03/2024Have purchased over 20 vehicles in my lifetime. Dealt with at least 7 dealerships and 3 of them Honda Dealerships. Buena Park Honda hands down best dealership I've ever dealt with. From the buying process with the Master Mind Braddah… Francisco for working out the best possible deal for me and my Ohana! Then having the pleasure of working with the Numbers Queen, Michelle who is the backbone of it all. Michelle thank you For being so meticulous and real and sweetening the deal like no other! I love dealing with straight up and real people like yourself! I appreciate you my family appreciates you and like I told both of you! You have our business for life! Thank you both for making the process so easy and smooth. We will see in you in 3 years! Shoutout to my Uso CJ, for the assist and personal touch in setting us up to take delivery of our new Prologue Elite. We love it already! Mahaloes to all of you! We Buena Park Honda patrons For Life!Richie, thank you for your kind review; we are happy to pass along your comments to the team here at Buena Park Honda! We hope to be of service to you again in the future. Best wishes, Buena Park Honda
Purchase New Honda Accord
by Maverick on 10/24/2024I recently purchased a new 2024 Honda Accord from Buena Park Honda and had an excellent experience. All my questions were answered during the test drive process and the pricing negotiation was quick and easy. I'd like to specifically… thank the General Manager, Francisco Razo and my Sales Rep, Kenneth Galbreath. Both were easy to work with and I would recommend them to my friends and family.Maverick, thank you for your kind review; we are happy to pass along your comments to the team here at Buena Park Honda! Thanks again for the recommendation, and have an amazing day!
Sales person Kenneth Galbreath
by Kenneth on 10/13/2024updated 10/21/2024Kenneth was so professional and patient and helpfulHi Kenneth, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Purchasing a vehicle
by Leland808 on 10/01/2024updated 10/07/2024Mike helped literally so much! Made my first time buying a car really easy and smooth, been to 3 out her Hondas and none was like this one!Hi, thank you for taking the time to leave a review for us at Buena Park Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!
If not the greatest, It is the greatest Honda dealership on the world.
by Elizabeth on 09/29/2024In my whole life , I ever known a dealership that really cares for a customer that tries their best to get you the best deal. I am greatful. Because other dealers were not able to help me with my bankruptcy. So. Thank you Honda of buena… park ca. Sam the salesman was outstanding and caring .It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
Best car buying experience
by Paul Ahn on 09/16/2024Mike from the sales team was amazing and did his absolute best to meet my needs with the car. He made the sale super painless and was very friendly. I would highly recommend to others.Thank you for your lovely review! We’re glad our team could assist you.
Car Purchase
by Claudia on 09/15/2024Sales person, Alma, was very knowledgeable. She thoroughly explained everything and was very hospitable. Would definitely go back.Thank you for taking the time to leave such a positive review. We're here whenever you need us!
Great service
by Robert c on 09/15/2024Sales team treated us like family and answered all of our questions. I would recommend anybody to go there. I will be going back in a year to buy another vehicle.Thank you for your lovely review! We’re glad our team could assist you.
Fair, Honest, Quick
by happybuyer on 08/12/2024Everyone was polite, atmosphere is comfortable and inviting. There are many things to process when buying a car, and could always be faster, but my time spent was reasonable and comfortable.Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!
Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
by Kennedy Seaton on 04/08/2025