Carson Honda
Customer Reviews of Carson Honda
Review type:
Used car
Buying New 2023 HRV
by Justin Chai on 01/17/2023Carson Honda specializes at customer service. We were warmly welcomed the moment we pulled in and Mike was extremely accommodating with the vehicle questions we had. When we were negotiating a price, Mike never tried to go behind our backs… but we genuinely felt as though he was being honest and genuine in his responses.Hi Justin Chai, thank you for taking the time to leave a review for us at Carson Honda. We're happy we could meet your expectations!
2022 Honda Accord 2.0T
by Rodriguez on 01/14/2023Great service! Joseph was very helpful. He found what I was looking for and explained every step. Leslie also followed up and at the end they gave me a great price on my Sonic Grey Accord.Rodriguez, thank you for your kind review; we are happy to pass along your comments to the team here at Carson Honda!
Tim
by Jonathan G on 12/22/2022updated 12/27/2022Very helpful and answered all questions I hadThank you again for taking the time to let us know how we did. We hope you have a great day!
Best dealer in the south bay
by Ryannnicolee on 12/20/2022Went to 3 other Honda dealers that exact day. Idk why I did that because I originally bought my Civic from Carson Honda back in 2017 and had an amazing experience back then too! The other dealers this time were awful. Very rude. I know they… are trying to make a profit but it was so noticeable that they were trying to profit off me and that’s all they wanted. Carson Honda didn’t BS me. We got a deal made that I was extremely happy with. They were amazing and knew how to get things done while creating a relationship with the customer.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Carson Honda
by LenMarVista on 12/20/2022Excellent helpful staff and much better selection of cars and colors than other stores.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Honda Accord Sport Hybrid
by Pamela G on 11/07/2022The whole experience was great. Andrew was such a great sales representative and I highly recommend him.We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Service
by Mary Vidal on 09/01/2022Customer service was easy and professionally presented to my granddaughter and I they were friendly and answered all our questions.Mary Vidal, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Purchased a certified pre-owned Honda Civic
by Lori Crrrrr on 08/01/2022I had a great experience purchasing and financing my new certified pre-owned Honda Civic from Carson Honda. It was easy to set up a test drive and learn about different purchase options.Hi Lori, thank you for taking the time to leave a review for us at Carson Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Sales
by Tatiperalta on 07/24/2022Cesar G was fabulous and made our purchase of car easy and hassle free. Highly recommend him.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Miguel was very helpful
by Tmariem on 06/06/2022Miguel worked with me to make sure I found the vehicle I wanted in my price range and kept in good contact through the entire process.Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Stephanie in service is the best!
by Robinangel on 05/04/2022updated 05/09/2022My sales experience was awful. My service experience was great thanks to Stephanie in the service departmentRobinangel, your satisfaction is our top priority. We hope to see you soon!
Mrs.
by Prlgrandma on 02/24/2022Great Service and very friendly staff. Carson Honda has been very helpful and understanding. This is our 3rd purchase.Hi, thank you so much for your positive comments about Carson Honda! If you have any further questions, please don't hesitate to reach out!
Honda CR-V Purchase in Carson Honda
by Honda CRV on 02/10/2022Had a seamless experience with Carson Honda in buying my new Honda CR-V Hybrid. My Sales rep Joseph Advinculla one of the best rep , helped me to explain about the current situation and helped to get a better deal for the car. He will be to… your go to guy while you want to meet any one in carson Honda. He was able to get the Car before the date he promised and was very prompt in answering the questions and calls. A special mention to Dean the General Manager , understood my situation and spoke to district head to get the car well before the date it was promised. Kudos to carson Honda. Thanks to Joseph for all your efforts, I will give you 10/10 for all your efforts.We strive for 100% satisfaction, and it is great to see you had such a positive experience at Carson Honda. We hope to be of service to you again in the future. Best wishes, Carson Honda
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Carson Honda. We hope to be of service to you again in the future. Best wishes, Carson Honda
My experience was super Great !!
by Ajeenah B on 09/08/2021Thank you to everyone who helped me in my new car transition especially JUAN and Oscar super helpful and answered all my questions and concerns ! I will one hundred percent recommend them to anyone and everyone !!!Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Good service
by Jonathan on 05/07/2021Miguel alfaro was really helpful on helping me get my first car. Ask for miguel if you guys ever need help on getting a new car.No Accountability
by Gemma on 05/24/2019I am so disappointed with this dealership. I have been getting my car serviced here for years. Early last month, I had my regular maintenance and specifically asked the advisor to check my batteries because my car didn't start and had to… get jumped 3 times the last few weeks. First of, it took almost the whole day for an oil change and an alignment. And yes, I had an appointment. But thanks for the 2 pens you gave me for the 8 hour wait. A couple of days later, my parents borrowed my car and the tire warning went off. They took it to America's Tires and was informed that it was over inflated. Another 2 days later and my car wouldn't start. My neighbor is a mechanic and checked my batteries, dead. I tried contacting the dealership a few times. I left a voicemail for the service manager and the general manager. I also filled out their "Contact Us" on their website. No reply. I figured dispute the charge and someone will contact me. Sure enough, I was finally contacted. It took a few weeks. Of course they denied that I ever contacted them. They also said that checking the batteries and putting air on the tires was "COMPLIMENTARY". So I guess that means they don't have to do it. They just want us to think they did. It makes me wonder what else did they not check? They also showed "proof" that they tested my battery. Proof that I did not get a copy of. And they said that I never sent them proof that my tires were over inflated. They never asked for it. How can they? They never contacted me back! Anyways, I didn't even ask America's Tires for paperwork. Why would I? Who lies about over inflated tires? They declined my credit card dispute. I'm thinking about fighting it again but I really don't want to waste any more time with people who has no accountability of their mistakes. They can go ahead and take their payment back since that will be the last time they will get my money. Piece of advice: If you value your time, your money and most importantly, your life; do not go here.Sorry to hear that Gemma! How can we make this right? Please call Tim Soeung at (800) 539-3601 so we can talk about how to rectify this.
Honda service
by Chie Cabral on 01/28/2019updated 02/04/2019Super satisfied customer with the EXCELLENT service thank you always Carson Honda staff esp Mr Erwin Mauricio.Chie Cabral, your satisfaction is our top priority. Until the next time we meet, take care!
Brooke Shelton, Thank you for all your help!
by Mrs. Wooten on 01/26/2019Brooke Shelton is such an amazing service advisor! She has helped my husband and I before, she delivers the best customer service! Thanks for all your help Brooke!!!We really appreciate this review Mrs. Wooten! Please let us know if we can do anything else for you!
CR-V owner
by oeun seamon on 01/22/2019good servicesWe are so happy to see this, Oeun! Thank you for leaving an excellent review!
Stereo Screen is Blank
by Bad Service on 01/07/2019updated 01/18/2019Bluetooth calls freeze. Stereo is now blank - no display, after the many visits and updates made. The dealer left my stereo worse than it was before. So upsetting!Bad, we are committed to making this right. Your happiness is incredibly important to us. Could you please reach out to Tim Soeung at (855) 237-3434 so we can make this right?
Excellent, courteous staff, welcoming experience
by ViseshM on 01/15/2019Awesome experience every time I visit Carson Honda, Erwin, the service advisor is so helpful and efficient
We’re delighted to know you had a great experience with us. Thank you for your support and trust!
by Kennedy Seaton on 04/28/2025