Browning Mazda
Today 8:30 AM - 9:00 PM
Customer Reviews of Browning Mazda
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Amazing service!
by Lulu on 04/05/2025
I had an amazing experience at this dealer. Benny avila helped me out and had the best attitude upon greeting me. Not only did he get me an amazing car but he knew exactly what i was looking for. Id give him an 20/10 if it were possible.
53 reviews
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Amazing service!
by Lulu on 04/05/2025I had an amazing experience at this dealer. Benny avila helped me out and had the best attitude upon greeting me. Not only did he get me an amazing car but he knew exactly what i was looking for. Id give him an 20/10 if it were possible.I LOVE the service department here!
by Kristen Earhart on 04/06/2025I just purchased my 3rd Mazda CX-5. All three were purchased at Browning Mazda. The sales and finance people are great, but it's the service department that keeps me coming back. You only interact with the sales people once every so many… years, but it's the service department that you see regularly. So, it's important that you have faith in their service. And they are terrific! I absolutely love Jason, Zee, and Temo. They're among my favorites. But everyone there is a straight shooter. Nobody tries to intimidate you into products or services you don't need. In fact, they'll even tell you when there are things you can hold off on if they don't think it's necessary at the moment. Their mechanics work quickly, too. And I love that they send a video of their inspection so you can see first-hand what they found (or didn't find) with your car. They also explain things clearly so it's easy for a "non-car person" to understand. You feel the camaraderie among the other service agents. It's a fun and warm environment. I am very thankful to never feel worried that I'm going to be taken advantage of because I don't know much about cars. That's a huge relief in and of itself. Thank you Browning Mazda service department for the friendly service and keeping my cars in tip-top shape!Great Experience
by A on 02/22/2025Was helpful and timely. Appreciate the hospitality.Amazing Team at Mazda
by Angelica on 01/28/2025My wife and I had the pleasure of working with Miguel and the Mazda team in Cerritos to secure our new cars. Miguel was very attentive and very patient (trust me, we took up half his day!). He was very knowledgeable with the cars and… listened to our needs/concerns to help narrow the options down and find the perfect cars that aligned with our budget. Upon finding the right cars, he kindly guided us through the next steps and connected us with the team to proceed with the signing of papers to close the deal. Thank you to Ricky and Jaime as well for working with us and doing your best to get us as close as possible to the numbers we were aiming for! 10/10 all around, I would most definitely recommend!Exceeding expectations
by Roland Dimalanta on 11/25/2024updated 12/03/2024The people who work at Mazda will help you to their absolute best, my experience was smooth and better than expected compared to other car dealers I’ve visited. This store had everyone treating me with respect and informing me everything I… needed to know without even having to ask. This isn’t my first time buying a car but given my own experience, if you are someone who’s a first time buyer you’ll definitely be in good hands.Xavier Green-Battle Great
by John and Emy on 11/23/2024Buying cars in the past has not been pleasant, especially dealing with sales people. Xavier Green-Battle was the first person we talked to, had my doubts. But Xavier was great, he was patient, pleasant and listened to our needs with good… answers. We visited Browning several times, met different people thru Xavier who provided us with bottom-line answers. They were good, friendly and informative - not the typical sales hype stuff. Cesar who was the final person to show us the feature-functions of our new car was very good - patient and thorough as the car we brought has many settlings to deal with, almost like a new computer. The worst part was the final paper need to complete the buy process - took much too long, too much CYA BS. Browning could cut this down. The after sales car "maintenance" will be the next test. This is what kill past relations with dealerships.Excellent Customer care team.!!
by Sam on 11/18/2024Great Customer Service from whole team. Made my lease process very seamless.Smoothest car purchase ever!
by Marilyn Prieto on 11/04/2024I had an exceptional experience with Andres Cubillos while purchasing my car. From the moment I arrived, Andres made the process smooth and enjoyable. He was attentive, knowledgeable, and genuinely cared about finding the perfect vehicle… for me. Andres took the time to understand my needs and preferences, guiding me through various options without any pressure. His professionalism and friendliness made me feel comfortable every step of the way. I left feeling not only satisfied with my purchase but also grateful for the outstanding customer service. Highly recommend!Horrible Dealership
by Zahid on 09/30/2024Good morning. My father bought his mazda from Browning in the 2000s. I bought my first car here in 2010. So I returned for that good experience, but it was not good at all. Overall, the whole experience was extremely horrible. Firstly,… Andres C. was very helpful, but that's about it. He was the only positive experience. The sales manager barely had any time for me or to break down the additional cost. And then there was Kimbie (the finance lady). I had signed off on the loan and the car, only to find out 4 days later, the loan that I signed off was not good and I needed to sign a new loan. I have never heard of this before, but it is what it is. When I asked her to include the extended warranty as a gift for all the hassle, she straight up said no. Congratulations on taking my money and I will never return here again. This was our family's car dealership, but I will take my daughter somewhere else. Have a great day.Highly recommend buying from here
by Robert Tsang on 09/22/2024Very helpful with the buying process… great people as well. Highly recommendFirst Mazda!
by Maria Fernandez on 09/19/2024Experience was pleasant, everyone was really nice and professional. This store was recommended by my son after his purchase last year. I will be coming back in the future.my bueno
by carlos E on 09/14/2024The service they provide for me. What's excellent? I was like dealing with the family.. From the salesman Miguel to the finance, a person Lily was helpful. I will recommend everybody to go see them because it's an excellent experience.Truly the Best in town!
by Maritza on 09/13/2024I honestly enjoyed all the attentive service provided by all sales and management team! They went above and beyond to get me what I wanted and I am extremely happy with my purchase! Thank you all at Browning Mazda of Cerritos!3rd Mazda Purchased
by Dennis C on 08/28/2024Great customer service and willingness to thoroughly explain everything. This is the third car we have bought from Cerritos Browning and glad we did!Thorough but lengthy
by Dave on 07/30/2024Friendly,knowledgeable got the job doneFamily Owned Dealership!! Warm Welcoming!!
by Kaylee Alas on 07/29/2024I recently had an exceptional experience purchasing a 2024 Mazda CX-30, thanks to Pablo, an outstanding car salesman. From start to finish, the process was smooth and enjoyable. The salesman was incredibly knowledgeable about the CX-30,… answering all my questions with clarity and providing valuable insights into the vehicle’s features and performance. What truly stood out to my cousin and I, was his genuine enthusiasm and commitment to ensuring I found the perfect car for my needs. He took the time to understand my preferences and guided me through the options without any pressure. His transparency regarding pricing and financing made the whole process stress-free. As well as, Pablo’s and Browning Mazda family following-up after the purchase to ensure everything was going smoothly and exceeded my expectations, amazing customer care! I highly recommend this dealership and the salesman Pablo for anyone in the market for a new car. Their professionalism and dedication made my car-buying experience truly remarkable.Quick and easy
by Frank on 07/13/2024Ronnie and Rafael were super helpful and professional. Made the whole purchasing process easy and smooth.Over the top experience
by Bryon on 07/08/2024All I can say is my experience buying my new car at Browning Mazda was great! Bryon and everyone who helped me through my purchase are so professional. I give them a 10 hands down. Best, Jocee McCulloughGood vibez
by Johnathan Alexandru on 06/14/2024Over all great experience, my salesmen were great in keeping my little 3yr old occupied with coloring pages and crayons... super friendly... and very helpful in my car buying experience....this is my 3rd car from Browning and I must say… they have always made every visit a family oriented oneAmazing Cars and Wonderful Dealership
by Yessenia on 06/09/2024Miguel was friendly and knowledgeable. He showed me the trims I was interested in and reviewed the differences between those cars. Next, he reviewed the promotions the were available to help me make an informed decision. His communication… between colleagues was exceptional, and they all helped make this a smooth and wonderful shopping experience. They went above and beyond. I am happy with my purchase and I’m enjoying my new CX-30. They also sold my Mom a CX-5 that day, and they showed her patience and kindness as she test drove a few vehicles before making a decision. She was impressed with the customer service and understood why I always go back to the Mazda in Cerritos dealership. I highly recommend!!!!!Felt like buying from friends!
by Steven E on 06/06/2024This was the easiest buying experience I have had. Everyone was super cool and easy going and it came along with a great deal!
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