Customer Reviews of Lexus of Cerritos
Review type:
Haroun Qawasmeh
Haroun Qawasmeh
by Josef B on 03/10/2025updated 03/17/2025Haround is a patient and transparent individual who made the car buying process smooth and straight forward for us. Having so much knowledge in the industry, he ensured that all our questions and inquiries were answered and clarified fully… - leaving us confident about the purchase of the vehicle. I highly recommend Haround to be your next sales representative for his credibility and outstanding service. Thank you for all your support.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales Aaron Qawssmeh
by Juan guzman on 02/24/2025updated 03/03/2025Really relax no pressure into buying. Really nice experience.Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Thank you Aaron!
by Nina Christy on 03/01/2025Very accommodatingThank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The service is quite satisfactory.
by XiaojiaJin on 02/07/2025updated 02/14/2025My car maintenance service manager is more careful and patient, but he didn't help me clean the car after the latest car maintenance!Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 263-7857. We hope to hear from you.
Service review
by Steft15 on 02/10/2025Lara was informative & knowledgable. Great experienceHi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!
Me encantó mi servicio
by Arnulfo on 01/24/2025updated 01/31/2025Amables y. AtentosHi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Drive train
by GBarrr24 on 01/24/2025updated 01/31/2025Aurora Tirado provided outstanding service. I towed my vehicle in for maintenance and she was very accommodating. She provided me with a vehicle while my car was being serviced. I’ll definitely come back to see her when it’s time to buy a… new car.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales Consultant
by Boxbuddy on 01/12/2025Aaron was very informed and helpful. We were very pleased with the service he provided with our purchase.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Sales Associate
by Malaza S on 01/12/2025What an amazing visit! My husband and I went to 3 different dealerships prior and I had a great experience here at the Lexus dealership. Walked in with no appointment and I got the car I needed. Our sales rep Aaron Q. Helped us and we are… pleased with his experience.Hi Malaza, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Review on purchase of Lexus ES300H
by Mark Steven on 01/11/2025All aspects of my visit to Lexus of Cerritos were great. Especially with regard to Christopher Hung. He was knowledgeable about all aspects of the this model, the options, and how to keep us within our budget.Hi Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Cerrito Lexus
by Bluesteel21b on 01/05/2025updated 01/13/2025Brandon Sanchez did a great job, he was super friendly and very helpful. Standup guy.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Haroun Qawasmeh/ sales consultant
by Essexboy on 01/07/2025Very helpful , and experienced.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience
by Jesse Q on 12/30/2024Great customer service our sales rep Haroun took his time to explain the features of the vehicle worked with us to get the numbers we were looking for. 100 % recommend ask for him he will go above and an beyond !Hi Jesse, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Jersey Castillo
by Victor L. on 12/29/2024updated 01/03/2025Quick, easy and professional. Great price on my car purchase 2025 300h Lexus.Hi Victor, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Service advisor
by Danterosete on 12/18/2024updated 12/26/2024Rosel is my advisor and is very friendlyHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service center
by Rachel47 on 12/18/2024updated 12/26/2024Service was great and quick. The service advisor was friendly and reviewed all the work that would be performed on my vehicle.Thanks so much for the warm recommendation of the team here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!
good experience
by pathvet on 12/23/2024routine courtesy service went easilyHi, thank you for your positive review. We're happy to have been of service to you.
Great service
by Mkhov#1 on 12/12/2024updated 12/19/2024Aurora is always helpful! Love coming to her.Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Perma paint
by P3ManLB on 12/10/2024updated 12/17/2024Lauren Nielsen and Brian Galo were very helpful in assisting me with service today. Their service was kind and efficient and friendly.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Make sure you ask for Lara Neilson
by Greg Tad on 12/10/2024Because of consultants like Lara, Im Lexus’s customer for 15 years! She is the top notch of service specialists! She makes everything very simple and easy! She is lovely and she is very professional.Hi Greg, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Please don't hesitate to reach out if there's anything additional we can do for you.
Sales Associate
by Bianca55 on 12/01/2024updated 12/09/2024Aaron was the best! He was very helpful and friendly. I got the car I wanted.Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Please let us know if there is anything else we can do for you; we are more than happy to help!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Kerry Valdez on 03/18/2025