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Customer Reviews of Lexus of Cerritos

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538 reviews
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  • Haroun Qawasmeh

    5 out of 5 starsby Josef B on 03/10/2025
    updated 03/17/2025

    Haround is a patient and transparent individual who made the car buying process smooth and straight forward for us. Having so much knowledge in the industry, he ensured that all our questions and inquiries were answered and clarified fully - leaving us confident about the purchase of the vehicle. I highly recommend Haround to be your next sales representative for his credibility and outstanding service. Thank you for all your support.
    • Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Kerry Valdez on 03/18/2025

  • Sales Aaron Qawssmeh

    5 out of 5 starsby Juan guzman on 02/24/2025
    updated 03/03/2025

    Really relax no pressure into buying. Really nice experience.
    • Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Sue Tilly on 03/04/2025

  • Thank you Aaron!

    5 out of 5 starsby Nina Christy on 03/01/2025

    Very accommodating
    • Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Sue Tilly on 03/04/2025

  • The service is quite satisfactory.

    4 out of 5 starsby XiaojiaJin on 02/07/2025
    updated 02/14/2025

    My car maintenance service manager is more careful and patient, but he didn't help me clean the car after the latest car maintenance!
    • Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 263-7857. We hope to hear from you.

      by Niki Abney on 02/16/2025

  • Service review

    5 out of 5 starsby Steft15 on 02/10/2025

    Lara was informative & knowledgable. Great experience
    • Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Presley Palmer on 02/12/2025

  • Me encantó mi servicio

    5 out of 5 starsby Arnulfo on 01/24/2025
    updated 01/31/2025

    Amables y. Atentos
    • Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

      by Aurora Saccone on 02/03/2025

  • Drive train

    5 out of 5 starsby GBarrr24 on 01/24/2025
    updated 01/31/2025

    Aurora Tirado provided outstanding service. I towed my vehicle in for maintenance and she was very accommodating. She provided me with a vehicle while my car was being serviced. I’ll definitely come back to see her when it’s time to buy a new car.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Aurora Saccone on 02/03/2025

  • Sales Consultant

    5 out of 5 starsby Boxbuddy on 01/12/2025

    Aaron was very informed and helpful. We were very pleased with the service he provided with our purchase.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Peter Joyson on 01/16/2025

  • Sales Associate

    5 out of 5 starsby Malaza S on 01/12/2025

    What an amazing visit! My husband and I went to 3 different dealerships prior and I had a great experience here at the Lexus dealership. Walked in with no appointment and I got the car I needed. Our sales rep Aaron Q. Helped us and we are pleased with his experience.
    • Hi Malaza, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Beckett Adams on 01/16/2025

  • Review on purchase of Lexus ES300H

    5 out of 5 starsby Mark Steven on 01/11/2025

    All aspects of my visit to Lexus of Cerritos were great. Especially with regard to Christopher Hung. He was knowledgeable about all aspects of the this model, the options, and how to keep us within our budget.
    • Hi Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Peter Joyson on 01/16/2025

  • Cerrito Lexus

    5 out of 5 starsby Bluesteel21b on 01/05/2025
    updated 01/13/2025

    Brandon Sanchez did a great job, he was super friendly and very helpful. Standup guy.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Peter Joyson on 01/14/2025

  • Haroun Qawasmeh/ sales consultant

    5 out of 5 starsby Essexboy on 01/07/2025

    Very helpful , and experienced.
    • Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Stephanie Mavis on 01/10/2025

  • Great experience

    5 out of 5 starsby Jesse Q on 12/30/2024

    Great customer service our sales rep Haroun took his time to explain the features of the vehicle worked with us to get the numbers we were looking for. 100 % recommend ask for him he will go above and an beyond !
    • Hi Jesse, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

      by Sid Park on 01/05/2025

  • Jersey Castillo

    5 out of 5 starsby Victor L. on 12/29/2024
    updated 01/03/2025

    Quick, easy and professional. Great price on my car purchase 2025 300h Lexus.
    • Hi Victor, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

      by Sid Park on 01/05/2025

  • Service advisor

    5 out of 5 starsby Danterosete on 12/18/2024
    updated 12/26/2024

    Rosel is my advisor and is very friendly
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Sue Tilly on 12/27/2024

  • Service center

    5 out of 5 starsby Rachel47 on 12/18/2024
    updated 12/26/2024

    Service was great and quick. The service advisor was friendly and reviewed all the work that would be performed on my vehicle.
    • Thanks so much for the warm recommendation of the team here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Sue Tilly on 12/27/2024

  • good experience

    5 out of 5 starsby pathvet on 12/23/2024

    routine courtesy service went easily
    • Hi, thank you for your positive review. We're happy to have been of service to you.

      by Kiara Dou on 12/24/2024

  • Great service

    5 out of 5 starsby Mkhov#1 on 12/12/2024
    updated 12/19/2024

    Aurora is always helpful! Love coming to her.
    • Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Heath Knoll on 12/20/2024

  • Perma paint

    5 out of 5 starsby P3ManLB on 12/10/2024
    updated 12/17/2024

    Lauren Nielsen and Brian Galo were very helpful in assisting me with service today. Their service was kind and efficient and friendly.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Chole Yates on 12/18/2024

  • Make sure you ask for Lara Neilson

    5 out of 5 starsby Greg Tad on 12/10/2024

    Because of consultants like Lara, Im Lexus’s customer for 15 years! She is the top notch of service specialists! She makes everything very simple and easy! She is lovely and she is very professional.
    • Hi Greg, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Please don't hesitate to reach out if there's anything additional we can do for you.

      by Nora Sutter on 12/11/2024

  • Sales Associate

    5 out of 5 starsby Bianca55 on 12/01/2024
    updated 12/09/2024

    Aaron was the best! He was very helpful and friendly. I got the car I wanted.
    • Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Roman Brooks on 12/11/2024


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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi