Concord Honda
Customer Reviews of Concord Honda
Review type:
Sales
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Saundra at Honda concord California
by Adam.Steele on 04/18/2025Saundra was the best representative I could have asked for. Was very detail oriented. Gave great options for me helping with my car issues and went above and beyond to help me with the best solution. She definitely earned my business and… continued business for the future when it comes to my auto needs.Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Adam, thanks for your praise and kind comments about our team. We hope to see you soon!
Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Sales
by Trigley on 04/16/2025Wonderful experience. Mo was knowledgeable, friendly, and helpful. If I needed a car in the future I would be more then happy to work with Mo again.Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Sales
by Charles Uoo on 04/13/2025Rhys our Salesperson took care us of the purchase of our new Hoda Accord hybrid , Answered all of our questions and got a great dealIt’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
Poor customer service, poor time management
by Once a Fan on 04/13/2025For any dealership, service is the primary value-chain that cannot be compromised: it assures steady revenue flow. Concord Honda dealership seems to have forgotten this basic rule by treating long standing customers with poorly… trained/mannered "advisors". Customer advisors are the primary first-impression, reputation builders. It seems Concord Honda has been drifting more and more away from this mission. For the immediate future, I will make a point of taking my business to nearby alternatives for my vehicle maintenance need; likely we live in an area where there are options.We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Concord Honda (855) 679-6829
We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Concord Honda (855) 679-6829
Car Buying Doesn't Get Better This
by Vacageo on 04/11/2025I had a price in mind that I believed was a fair deal, but another dealer had scoffed. I contacted Concord Honda and there was absolutely no hesitation. The car was ready when I arrived and I was sent to the finance office within 30… minutes. Thanks to Ali and his team. Very well done.We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Easiest new vehicle purchase
by JoseCuriel on 04/06/2025Purchased a new 25 Civic Sport. Started the process on line, negotiated with Ali, agreed on a fair price and terms, and picked up. No typical dealership fuss, whole process took less than an hour of my time. Great experience.Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
We’re delighted to know you had a great experience with us. Thank you for your support and trust!
Thanks so much!!
by Tina car on 04/06/2025Very helpful service with Jose & Ali , they made our experience smooth, helped us get what we needed, and Jose helped us two days as we decided!Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Great service
by Shannan on 04/03/2025After a car accident my insurance sent me to a body shop. They didn’t probably fix the car. I took the car to Honda and they worked with my insurance to fix everything and in a timely manner. Thank you!It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Concord Honda
by Josue M. on 03/26/2025updated 04/02/2025Came in to trade in my car and the experience was swift and easy. Wilbur helped us get the best deal and answered any and all questions. Truly made us feel comfortable and trustworthy, awesome guy and i’ll be recommending him to others.… Chris made the process of signing documents quick and informative making sure he explained every piece of paper and answering any questions or concerns i had. Overall my experience was great and service like this makes me a repeat customer!We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
Ali Maloky
by Honda Guy on 03/28/2025Very helpful. Answered all questions without hard push to upgrade.We’re delighted to know you had a great experience with us. Thank you for your support and trust!
Service was excellent
by Urmlaaccord on 03/30/2025My service with Wasif was excellent! I was very happy when he spoke to me on the phone and in person. He’s a very helpful person and great at what he does.We’re so happy to hear about your positive experience! Your feedback means the world to us.
Great First Time Buyer Experience
by Francisco on 03/22/2025updated 03/28/2025Jesús was great and very well informed as well as helpful in my purchase of a 2025 Honda Civic Si. Will be coming back in the future for future vehicle purchases!Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Honda Civic
by Ellicia on 03/26/2025Rhys is very helpful and trustworthy. He promised that he will give me the best deal I can get and he delivered. My experience is beyond great!We’re delighted to know you had a great experience with us. Thank you for your support and trust!
Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Ali
by Pablo.c on 03/21/2025Great customer service, helped get something better than what i initially had in mind.Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Job well done
by kbstinky on 03/23/2025The Civic wouldn't start with the "push button". They immediately diagnosed the problem and fixed the starter.Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Recent Visit
by DonMast on 03/19/2025I worked with Carolina Ganiban who spent a lot of time with us to review all aspects of what we were looking for and helped us get the best price possible.We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Service review
by Noel surio on 03/21/2025Had great service. Wasif my service advisor was really helpful and quick about looking into my concerns and also updating me with issues they found.Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Perfect
by Roby D. on 03/17/2025From the online discussion, to the sales in the person, wonderful experience. They went above and beyondRoby, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!
Roby, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!
Great and honest service
by HapHon6&7 on 03/10/2025updated 03/17/2025I needed an oil change and a smog report. That was done well but they also check my car out completely. So, I know the condition of my brakes, the tires, the fluids, etc. I didn’t need anything else this time but I know I will need 2 new… tires when the rains start. When I leave Honda I feel my car is in great condition!Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Honda civic 2012 maintenance
by Volodymyr on 03/09/2025updated 03/17/2025The maintenance of my car and replacement of broken parts had went quite quick, when I had no hope. On the next day I took my car back, having it running like new. The staff is friendly and quite negotiable over the services. Special thanks… to Ashley, for providing great customer guidance.We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Great job by Jaeson
by Susieq94 on 03/07/2025updated 03/17/2025Jaeson was fast friendly and knowledgeable. Got the job done quickly and my air is working againWe appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
by Kennedy Seaton on 04/17/2025