Theodore Robins Ford
Customer Reviews of Theodore Robins Ford
Review type:
Excellent service
Christopher Alcocer is amazing!!!
by AngelaJoy on 05/11/2017My sales rep Christopher Alcocer was amazing!!! I will be a repeat customer because of him. He was so great through the entire process.Mr satisfied
by J3printingco1 on 05/10/2017Easy transaction,Clean bathroom Good salesperson and finance personnel..I would definitely recommend this dealership .. overall good experience .. will return for next vehicle purchaseYour fantastic feedback and kind recommendation are greatly appreciated! Our team takes customer service very seriously and I'm thrilled to know that you were satisfied with our services. Congratulations on your purchase! We look forward to your continued business. Sincerely, Dave Robins, General Manager and Owner
Best dealership
by Chelvid7 on 05/09/2017Truck was ready for us when we got there. The whole processes what very fast and easy. Best experience I have ever had buying a truckThank you and congratulations on your purchase! We are pleased that we could make your visit fast and easy, and we believe that's how every car buying experience should be. Please let us know if we can do anything else for you. Sincerely, Dave Robins, General Manager and Owner
Our Ford Edge
by Bearsail on 04/15/2017updated 04/26/2017This is the 3rd Ford Edge we have bought from you and we have always been happy with your service and the people whom you have working for you.Thank you and congratulations on your Ford Edge! We couldn't be happier to know that you are always pleased with your experience here at our dealership. We appreciate your loyalty and we look forward to your next visit! Sincerely, Dave Robins, General Manager and Owner
Professional T.Robins Service All The Way!
by balboabrad on 03/28/2017updated 04/07/2017Professional at every step of the way. Darryl was great. He kept in touch with me. On his day off he met me to pick up my car and went through all the features of the Escape. Even took the time to set up my phone and showed me all great… bumper to bumper highlights of my new ride. Great JOB!! By the way, John, in the finance department, worked hard to set me up with a great deal. Great JOB!!First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Darryl assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Dave Robins, General Manager and Owner
Love my new Race Red 2017 F150 STX.
by Maggie_May on 03/08/2017updated 03/16/2017Jose Castillo was great to work with! Kept in touch throughout the process. Listened to what I wanted on my Ford F150 STX truck and delivered!Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Jose. Please let us know if we can do anything further to help. Sincerely, Dave Robins, General Manager and Owner
Purchase of car
by Renee2017 on 02/21/2017updated 03/09/2017Raffi was very informative and willing to show me different cars so I may make a better choice. He did not rush my decision making and took the time to answer my questions. It was a very comfortable experience with such a major purchase.Best Car Buying Experience
by AKnights on 02/18/2017updated 02/28/2017The staff were very helpful, friendly and made the experience of buying a new car stress free. They offered the best price for the vehicle I wanted than anyone else in Orange County and I would recommend them without hesitation.A Great Car Buying Experience at Robins Ford
by JRHathcock on 12/29/2016updated 01/07/2017Bobby was attentive to our needs. He was not pushy at all, which we liked. He even responded to my phone call last night after hours to instruct me about locking our new car. Very nice! John was excellent in going through the paperwork… with us. We are very happy and thrilled that we were able to drive away with our new car.TRexperience
by jamesar10 on 12/09/2016updated 01/03/2017Overall it was a wonderful experience. Casey Schultz was extremely helpful and a caring person that provided an answer to each question that I had. I felt confident that Casey had my interests throughout the experience.Great experience
by Catherine1220 on 12/09/2016updated 01/03/2017The salesman, Chris, was amazing. I live far away and was talking with him via email and text and he was so helpful and responsive. It was easy and quick and I very much enjoyed my experience.2017 Ford Explorer XLT
by Johnny_11 on 12/30/2016I enjoyed how efficient and quickly Raffi Guldjian worked on getting me the best price on our lease. I enjoyed how quick the process was from the beginning to the end.Great Staff
by RandyAvery on 12/23/2016updated 01/03/2017Professional, no pressure, helpfull Sales staff Nice clean facility Overall a great experience with Sales and Finance departments being extremely helpfulGreat Car Buying Experience
by HappyRuth on 12/18/2016Casey Schultz was outstanding and he made the car buying experience very enjoyable. His knowledge of the vehicle and follow-up with us from one day to the next was excellent! He demonstrated a sincere care for the buyer and has great… professional pride in selling the Ford product!Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Casey was there to provide you with such exceptional service! Please let us know if there's anything else we can do for you. Sincerely, Dave Robins, General Manager and Owner
purchasing a vehicle
by Lesterjohn on 10/24/2016easy with no pressure, all sales personal were very professional . whole process was fast and straight forward.i would come back for my next ford in a heart beat.Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Please let us know if we can help you with anything else. Sincerely, Dave Robins, General Manager and Owner
Car2017
by Sherley on 10/11/2016updated 10/24/2016Great customer service. No pushy sales man. My sake person, David was exceptional friendly and honest. The place was clean, had coffee available. In addition, my sales person honestly answer all my questions. Thank you so much!Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Eddie was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Dave Robins, General Manager and Owner
Thanks for this marvelous review and congratulations on your new car! We are so pleased that David was able to provide you with such exceptional service. Enjoy your new vehicle! Sincerely, Dave Robins, General Manager and Owner
My Experience with Theodore Robins Ford
by ksunshine4u on 10/23/2016Our Sales Representative, Eddie, was wonderful to work with!! He was very knowledgeable and got just the car we wanted!! The Lease Agreement fit my needs perfectly!! Great staff, too, that worked with me and every detail went smoothly and… efficiently!! I thoroughly enjoyed the time Eddie took to satisfy my every need in leasing a car!!Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Eddie was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Dave Robins, General Manager and Owner
Purchase of 2017 XLT Ford Explorer
by Johncurci on 10/05/2016updated 10/15/2016My Salesman was Dean and he did an excellent job making my process run as smoothly as possible. And answered any and all questions I had.Best Place to buy a Car!
by Jessa4390 on 09/30/2016updated 10/12/2016It was very quick, friendly, and completely fair. Walked away with a better deal than we had hoped. Would recommend them to anyone.Happy Customer
by hanaleitrojan on 09/30/2016updated 10/12/2016The salesman and the sales manager worked hard to locate and deliver the vehicle I wanted that day and negotiated a mutually acceptable deal.Theodore Robins Ford and Costco
by Omagabi on 10/07/2016This was my best car buying experience ever based on communication, no hassle predetermined Costco pricing and Chris Alcocer's personal attention to fill my specific needs.Thank you for taking the time to write this review. We are pleased to hear that Chris was able to provide an efficient and overall positive experience. Sincerely, Dave Robins, General Manager and Owner
Ford Escape
Ford Explorer
BMW 6 Series
GMC Acadia
Theodore Robins Ford serving Costa Mesa, CA for 98 years treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Proudly serving the cities of Costa Mesa, Orange, Buena Park, Santa Ana, Villa Park, Fountain Valley, Santa Ana, Huntington Beach and all surrounding cities in Orange County and Los Angeles County.
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- Italian
- French
- Arabic
- Portuguese
Angela, thank you for the awesome feedback! We are sincerely pleased to know that Christopher's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Feel free to visit us if you have any further needs. Sincerely, Dave Robins, General Manager and Owner
by dealerreply on 05/15/2017