Downey Nissan
Customer Reviews of Downey Nissan
Review type:
Excellent Service!
by Nayely Luna on 03/08/2021Cesar Paniagua did an amazing job. I will definitely be back In the future.Excellent service
by Sonia Rivas on 10/21/2020Thank you jay jay you were such an amazing help on finding me a great deal with my new car most definitely coming back to you.Sonia, thank you for taking the time to share your experience. We are pleased to know that our team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.
Proud owner of new Nissan Versa
by Carlos on 10/06/2020I walked in and automatically was greeted by Juan Colon with great personality and eager to help. Made me feel at ease right away. Then after a few hours and being constantly checked on to make sure I was at ease while I waited, I got the… good news that I was approved. They made the process easy and gladly took my trade in. Thank you Juan, Jorge S,Carlos, and the finance team for making my dream a reality.Carlos, we are thrilled to hear about your positive experience at Downey Nissan. Our entire dealership takes great pride in providing the best possible buying experience and our team will be thrilled to hear your kind words.
Nissan Downey
by Nancy V on 08/03/2020I m Happy to came back to Nissan Downey , we deal with the same Sales person Rodolfo Duarte is very professional and help me to choose the best option for me , thanksNancy, thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with Rodolfo have been so exceptional!
One of the Best Dealerships in SoCal
by Great Service on 06/22/2020Buying a car at this dealership is pretty straightforward and stress-free. The people there go above and beyond to make sure they accommodate all of your concerns and requests when you’re about to purchase a vehicle. Josue Alatorre was the… one that helped me purchase my first car at a good price and he provided great service by accommodating all of my concerns. I would definitely recommend this dealership to those thinking about purchasing a new car.Excellent service
by Gilberto Hernandez on 04/11/2020Very knowledgeable on cars gave us options.Gilberto, thank you for your very kind review. We are pleased to hear that your experience with us was so positive. We look forward to seeing you again when it is time for your next service.
Commercial purchase
by Excellent experience on 03/12/2020It was a pleasure working with Mark Lee regarding our fleet needs. He is responsive and honest. I highly recommend Downey Nissan.My Downey Nissan Experience
by HowardDgr8 on 07/22/2019Very friendly, people and 100% customer satisfaction. I have Mr.Cesar P. to help me this is my second time to buy a car from Downey Nissan with the same person to help me. He will work hard for you to get the best deal that he can make for… both the dealer and buyer like me that will make both side happy. Its really is a pleasure to meet him. He is a GOD Gift fir my family. In behalf of my family we Sincerely want to say our appreciation and thank you to Downey Nissan most specially with Mr.Cesar and Ernesto. Sincerely yours, Howard Poblete [contact info removed]Howard, Thank you for leaving Cesar and Ernesto this amazing review! They will be so honored by your kind words, and we are overjoyed that they could be of such great assistance to you. We hope you enjoy your new vehicle, and we thank you for working with us (again!) at Downey Nissan!
Best dealer ever! Just leased a 4th car
by erin027 on 05/30/2019Iâve been leasing four new cars in the last 8 years from Mark Lee, a fleet manager at this dealer. Such an honest and hassle-free salesperson. I give him a call, he gives me the rate, and I sign the paper. Simple as that. I donât… bargain with him because I know itâs the best deal.âGreat opportunityâ
by FloresitaB40 on 03/30/2019Thanks to Jonathan Davila for his good attitude and kindness at all times during our visit to Nissan Downey. Although the purchase decision was not easy, we achieved a good agreement and very happy with our new car.Good Service
by Yesenia75 on 03/27/2016Very helpful staff, the sales person Nancy Suaste was very knowledgeable about the car and very helpfulThank you for your compliments! We appreciate your business and we hope to see you again soon!
Beast Deal Ever!
by danieliniguez on 03/22/2016updated 03/29/2016Bought my new Armada there, the sales person Nancy Suaste was very knowledgeable about the truck extremely nice and helpful with me and my wife. Will definitely recommend her to my friends and relatives.Thank you for recommending Nancy and our dealership! We greatly appreciate your business and we look forward to working with you and your family more in the future!
Best Dealer and Sale Rep.
by trivas77 on 03/27/2016This dealer has great customer service. Nancy was very attentive, courteous, and was able to answer all my questions. Thanks to her I walked out with exactly what I was looking for.We're very glad to hear that you got exactly what you wanted! Thank you for sharing about your experience with Nancy!
Great experience!
by mga2991 on 03/27/2016I recently bought a car at Nissan and had the best experience with your salesperson. Nancy was very knowledgeable and patient and helped me find the perfect car for me. Will definitely recommend to everyone I know!Thank you for your kind words about Nancy! We appreciate your recommending her and our dealership to your friends and family. Please let us know if there is anything further we can help you with!
New Altima 2015
by cxm8663 on 03/27/2016Our purchase of a new 2015 Altima at Downey Nissan, was a pleasant experience. Our salesperson, Nancy Suaste was great and easy to work with. We were treated with respect, as well. Buying our new Altima with Downey Nissan was easy and it… did not take an exorbitant amount of time either.Thank you for taking the time to share about your experience with us! We're glad to hear that you enjoyed your visit and we hope you're loving your new Altima!
Certified Used Nissan Frontier
by Patrick604 on 03/21/2016Found an advertisement for the truck I wanted on Cars.com. I work down the road from the dealership so called right away, talked to Ricky Avelar on the phone and he set me up with an appointment for that night. Ricky even stayed late that… night to help me out. He gave me the price I wanted and helped me get great financing, just as good as my bank. (I have good credit). Truck was exactly what I wanted and I took it home that night, a week later I noticed a few small problems with the truck. Stitching coming apart on one of the seats and water in my 3rd brake light. Took it right back and Ricky made sure the service department fixed all the problems for free, even explained a few things about the truck I didn't know, so I left with greater knowledge of my truck and all of my concerns fixed. Would have given them a 5 star rating, but I had to pay for a parts etching service I didn't really want, but Ricky helped me out with this too and gave it to me for 80%+ off.Thank you for sharing about your experience with Ricky and our sales and service teams, Patrick. We greatly appreciate your comments and your business. Please let us know if there is anything else we can help you with!
Great customer service
by carino500 on 03/21/2016Ricky Avelar was very helpful while I was there. He did all he could so I could get the best deal possible. Very knowledgeable in his work and as always, very friendly. I definitely would recommend Downey Nissan to friends and relatives.… Thank you!You're very welcome! Thank you for sharing about your visit and for recommending us to your friends and relatives! We're always happy to help with any and all of your vehicle needs and we look forward to working with you again in the future!
Horrible Experience [violative content deleted] Stay Clear
by foxer on 09/14/2009Bait and Switch On Lease Terms Delivered A Filthy Dirty Car Wit Coffee Spilled Inside Lied And Said Their Gas Card Was Not Working (so you will come back for the gas right ????) Ripped Cargo Cover Lied To Nissan Ran And Hid… IF YOU WANT LOTS OF HEART ACHE GO TO DOWNEY !!!!!!Excellent Service!
by bilecki on 07/27/2009After visiting many other dealerships (terrible experiences!) this one definitely was the nicest and most respectful of all! Lina was a wonderful salesperson-very sweet, helpful, and didn't pressure me. Everyone I dealt with at Downey… Nissan made my car buying a positive experience! That is how they won my loyalty. They also have great prices and kept their word about the price they quoted me, unlike other dealerships I dealt with. I highly recommend them!purchased 1 car and never again
by noshoesinhouse on 05/06/2014updated 04/24/2025service depart ok give it about a 5. sales NOPE we bought a 2012 truck new we spend 9 hrs dealing back & forth finally we took the truck 1. we where issued a cheap finance company with an extremely high interest 2. the price that we were… given was extremely over priced for a basic style truck. bottom line i would never go buy anything at this dealer ever. we were stupid we should have stop after an hour of dealing with them. do your research before you walk in there to buy a car i know for a fact i would NEVER go back to their sales department.Amazing Deal and Buying Experience
by gnaik on 12/17/2012updated 04/24/2025Patricia (Patty) was amazing. She was so patient and showed me around 10 different cars with a smile. She answered all my questions. First I did a test drive. I looked at 3-4 different cars. Then I settled on a color, model and the options… I wanted and we started talking about the cost and paperwork. In the middle of negotiations and paperwork I wanted to see more cars with and without some of the options and she went back looked up her inventory and showed me cars with and without options. She was happy to help and show me any car. I took at least a couple hours looking at the cars again after the negotiation began. She is a gem. The sales people at Downey Nissan don't try to sell you a car and get you of the door. They let you take the time and decide for yourself without them breathing down your neck. I definitely would recommend you to go and try Downey Nissan if you can.
Nissan Rogue
Nissan Altima
Nissan Sentra
Nayley, thank you for your time and feedback. We are delighted to hear that your experience with Cesar was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.
by Downey Nissan on 03/15/2021