Rotolo Chevrolet
Customer Reviews of Rotolo Chevrolet
Review type:
Great experience
Rotolo
by SVega36 on 11/28/2015updated 12/07/2015Ron in service made the experience better. He was eager to help and took his time explaining the process. He was a great helpRotolo Chevrolet Outstanding Service
by Sparklegal_59 on 11/22/2015updated 12/04/2015I received outstanding service, as always from the staff at Rotolo Chevrolet. It began with Service Consultant Ron Austin friendly offer to pick up my Suburban at my home and taking it in for service, and returning it back to me at home.… This is a service that makes my life easier, saves me time and is truly appreciated. I only have positive comments about all my experiences at Rotolo Chevrolet.vicky
by Gvalverde123 on 10/22/2015updated 11/12/2015very friendly, knowledgeable and explained in details, helpful, courtesy, would recommend to family and friends, option of vehicle and colorsThanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, helpful, courteous and informative! We strive to provide excellent customer service, and we're glad that this was the case for you! Thank you for your recommendation. Please let us know if there's anything else we can do for you. Best, Mike Caposio | General Manager | Mike@rotolo.com
Chevyhhr recall
by Eliivan on 10/26/2015updated 11/12/2015Very friendly and helpfull staff, they answered every question I had in regards to my Chevy hrr recall. Top notch service.Thank you for the excellent review, Eliivan! It is great to know that our service team was able to provide you with helpful, friendly and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Best, Mike Caposio | General Manager | Mike@rotolo.com
Thank you for all your help
by Firefred on 11/01/2015updated 11/12/2015I had awesome customer service!! A special thanks to the following people... Thanks Eric, Ron and Terry. Thank you for all the communication.Your fantastic review was quite a refreshing read! I am happy Eric, Ron and Terry provided you with pressure-free, efficient and well-informed customer service. Before your next servicing appointment, please find us on Facebook. You'll find the latest exclusive specials offered only to our likers! Best, Mike Caposio | General Manager | Mike@rotolo.com
visit
by Robert2727 on 10/27/2015updated 11/12/2015I took my Chevy Cruze to your dealership because of some electrical problems most of it was under warranty except for a sensor. The service I received was excellent I was very pleased.We appreciate your kind words, Robert. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, Mike Caposio | General Manager | Mike@rotolo.com
excellent
by Matilde81 on 10/16/2015updated 11/10/2015I liked how you offer shuttle service so we don't have to wait at the dealer all day while the car is being serviced. Customer service was good as well.Matilde, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Mike Caposio | General Manager | Mike@rotolo.com
Chevy Cruze
by Angela38032015 on 10/12/2015updated 11/10/2015Everything was great! The sales man was patient with us and ensured we test drove every car we wanted before making our final decision.Angela, it is wonderful to hear that our sales staff at Rotolo Chevrolet was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Mike Caposio | General Manager | Mike@rotolo.com
Always a great experience at Rotolo Chevrolet
by rdecourcey on 10/04/2015updated 11/06/2015Service Consultant Annette Book is very knowledgeable in her job position. She always keeps me apprise of the progress on my vehicle. She works on customer satisfaction to ensure that the service is right and the customer is happy. ,Service… Consultant Annette Book is very knowledgeable in her job position. She always keeps me apprise of the progress on my vehicle. She works on customer satisfaction to ensure that the service is right and the customer is happy. ,Service Consultant Annette Book is very knowledgeable in her job position. She always keeps me apprise of the progress on my vehicle. She works on customer satisfaction to ensure that the service is right and the customer is happy.Thanks for this nice review! Annette truly knows her stuff. We make sure all of our employees are knowledgeable and courteous, and she will be glad to hear about your experience. Feel free to visit us if you have any further needs. Also, check out our Facebook page for exclusive deals. Best, Mike Caposio | General Manager | Mike@rotolo.com
Owner of Chevy Malibu
by Tanesha1 on 10/07/2015updated 11/06/2015Annette was a great service to me she kept me updated as I waited patiently for my services to be done. I just wished it didn't cost so much to keep my car up.We are truly grateful for this awesome review! We are thrilled that Annette was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Best, Mike Caposio | General Manager | Mike@rotolo.com
Great service and clean facilities
by 10Grandsport on 10/05/2015updated 11/04/2015Very clean and comfortable waiting area and Service Consultants are very friendly. I give Annette Book five stars for being so helpful.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Best, Mike Caposio | General Manager | Mike@rotolo.com
n/a
by Estefania13 on 09/09/2015updated 11/02/2015You guys are very very helpful. Craig Wade made our car shopping experience very easy good and fast!! He was very helpful.Thanks for your outstanding review, Estefania! I'm very happy to hear that Craig was of such help to you in your recent sales visit. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Mike Caposio | General Manager | Mike@rotolo.com
Unbeliveable great service
by Jessedm77 on 09/03/2015updated 10/29/2015Sal was very straight forward from the very beginning with my purchase in May. When I decided to purchase another car in August, I didn't hesitate to speak with Sal Mercado. My wife and I came in on a Sunday and did not want to spend the… majority of the day at the dealer. When Sal found the car that I wanted in Culver City, he said they would pick it up that day and deliver it to my house and finish up the paperwork. I had never heard of that being done. Everything worked out as planned and Sunday evening I had my new Camaro. Now that's service! My son is looking to buy a new truck next year and I'm sure he will be giving Sal a call.,Sal was very straight forward from the very beginning with my purchase in May. When I decided to purchase another car in August, I didn't hesitate to speak with Sal Mercado. My wife and I came in on a Sunday and did not want to spend the majority of the day at the dealer. When Sal found the car that I wanted in Culver City, he said they would pick it up that day and deliver it to my house and finish up the paperwork. I had never heard of that being done. Everything worked out as planned and Sunday evening I had my new Camaro. Now that's service! My son is looking to buy a new truck next year and I'm sure he will be giving Sal a call.,Sal was very straight forward from the very beginning with my purchase in May. When I decided to purchase another car in August, I didn't hesitate to speak with Sal Mercado. My wife and I came in on a Sunday and did not want to spend the majority of the day at the dealer. When Sal found the car that I wanted in Culver City, he said they would pick it up that day and deliver it to my house and finish up the paperwork. I had never heard of that being done. Everything worked out as planned and Sunday evening I had my new Camaro. Now that's service! My son is looking to buy a new truck next year and I'm sure he will be giving Sal a call.,Sal was very straight forward from the very beginning with my purchase in May. When I decided to purchase another car in August, I didn't hesitate to speak with Sal Mercado. My wife and I came in on a Sunday and did not want to spend the majority of the day at the dealer. When Sal found the car that I wanted in Culver City, he said they would pick it up that day and deliver it to my house and finish up the paperwork. I had never heard of that being done. Everything worked out as planned and Sunday evening I had my new Camaro. Now that's service! My son is looking to buy a new truck next year and I'm sure he will be giving Sal a call.Equinox 2015 new car purchase at Rotolo Chevrolet
by David_Gram on 09/05/2015updated 10/29/2015I really appreciated Andrew Kassissian's assistance through the entire process of my new Equinox car purchase. And the entire staff involved at Rotolo Chevrolet. Thank you.David, we appreciate you taking time to leave us a great review! We are pleased to hear Andrew did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, Mike Caposio | General Manager | Mike@rotolo.com
Rotolo Chevrolet
by margdav on 10/27/2015Our advisor is wonderful and knowledgeable! Her name is Annette Book at Rotolo Chevrolet. She has been our trustee advisor since 2011 when e purchased our vehicle.Thank you for writing such a great review about your service experience at our dealership! We appreciate the feedback and are pleased that your experience with Annette was so positive. We look forward to seeing you again. Best, Mike Caposio | General Manager | Mike@rotolo.com
Service Customer
by Adelanto on 10/26/2015Great attentive service, short wait, same day, honored warranty regarding defective steering wheel, and maintained professional courtesy throughout. Excellent all around experience!!Hi Adelanto and thank you for your kind words. We are very happy to hear that our service team was so attentive, efficient and quick during your service visit to our dealership. You learn something new everyday! Thank you again and we look forward to working with you again in the future! Best, Mike Caposio | General Manager | Mike@rotolo.com
Silverado
by Pauline73 on 08/24/2015updated 10/26/2015The associates at your dealership are very friendly.they all know what they are doing.they are very knowledgeable and the workers know exactly where ur truck is on the process.Great car buying experience
by alandunning on 08/30/2015updated 10/23/2015Danielle,Luis and Lucy were all great. The customer service department was also great I am sorry I cannot remember the womans name. I came in knowing what I wanted and did not get any pressure from anyone to do anything different. I will be… back the next time I buy a car and also encourage my friends and family members to check you out!Service at Rotolo Chevrolet
by Wolf1904 on 08/08/2015updated 10/21/2015Used to sit there for a long time, no knowing if they know I am here. I like the improved check in. Somebody comes right away, takes data from the car, and gives it to next available service adviser.Good dealership
by DavidSeelig on 09/24/2015Very good service and price wasn't too bad either, good team members. Would go back to this dealer in the futureDavid, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best, Mike Caposio | General Manager | Mike@rotolo.com
Rotolo Visit
by tlhami265 on 09/07/2015Setting up appt was seamless and complete as stated. Price was reasonable and all repairs completed on time. I am completely satisfied.Thank you for this great review! It's wonderful to know you feel confident in your decision to choose Rotolo Chevrolet for service needs. It is imperative to us that we make the servicing experience seamless, efficient and quick. Be sure to visit us on Facebook for access to our unbeatable coupons and specials offered to our likers. Best, Mike Caposio | General Manager | Mike@rotolo.com
Chevrolet Silverado 1500
Chevrolet Blazer
Chevrolet Colorado
Thank you so much for your kind words, Jeter! We're thrilled to hear that you had an easy and enjoyable shopping experience at Rotolo Chevrolet. It's great to know that Esteban provided you with excellent service and made the process seamless for you. We look forward to welcoming you back in the future! Best, Armando Rojo | armando@rotolo.com | General Manager | 909.822.1111 ext. 8369
by Rotolo Chevrolet on 03/27/2025