Rotolo Chevrolet
Customer Reviews of Rotolo Chevrolet
Review type:
Great experience
Great experience!
by RCompton on 05/02/2013updated 04/25/2025Great experience! I've purchased many of cars in my life time and I must say, this was the easier of them all. No hassle and awesome customer service!Thanks for leaving this review! We focus on creating a friendly, hassle-free experience for every one of our customers. Come back to see us if you have any questions about your new car. Also, connect with us on Facebook and Twitter to stay in the loop with our exclusive deals and content. Mike Caposio | General Manager | mike@rotolo.com
Customers for Life
by cedshawn on 04/18/2013updated 04/25/2025This is our 2nd purchase from Rotolo Chevy. Danielle Y. was wonderful. She did research the day before our purchase. Her professionalism and knowledge of our needs and the Rotolo Chevy brand made our experience seamless. Customers for… life!!! AAA+!!!!!Thanks for your business; and loyal business at that! I am thrilled to hear that Danielle's sales expertise was able to exceed your expectations. That is what each of our employees aims to do. We look forward to seeing you in the future! Don't forget to check us out on Twitter and Facebook for great deals and promotions. Mike Caposio | General Manager | mike@rotolo.com
Humilitated, scammed and treated poorly
by srodri909 on 06/18/2013updated 04/25/2025I had the most wort experience at this dealership. I supposably was approved for a vehicle and then they let me drive off with it and 2 weeks later they call me back to take the car back and that I wasnt qualified, so duringthe time I had… the car I went and got insurance on the car and I also got wheels and tires which I couldnt get my money back for the wheels and tires! So I call them and let them know and they respond with the worst attitude and tell me that they never told me to go put wheels and tires on the car but they led me to believe that the car was mine and I was qualified for it. This dealership does fraudelent inducement and deceptive trade practices. Do Not come and buy you car here they will treat you like royalty so you can buy the car but when you dont get qualifed they treat you like garbage. Lesson learned, I will never buy a vehicle from Rotolo Chevrolet.On behalf of everyone at Rotolo Chevrolet, I sincerely apologize for the experience that you had with our dealership. Doing business in an ethical and honest manner is something that we take very seriously. Thank you for bringing this issue to my attention, as it allows me to address the issue. I am committed to resolving this manner. Please contact me at your earliest convenience so that I can begin to regain your trust. Mike Caposio | General Manager | mike@rotolo.com
Excellent buying experience
by Camaro2014 on 01/27/2014updated 04/25/2025We sent a quote request through the internet and received an immediate response. Danielle Y. was extremely helpful and responsive to our request. We exchanged a few emails and then phone calls and Danielle was able to locate the car we were… looking for. We arrived on Saturday morning to see the vehicle and it looked great. We sat down with Danielle to fill out the paperwork then over to finance and customer service. The entire Rotola team was courteous, friendly and very helpful. Buying a new car can be nerve racking but I must say our buying experience at Rotolo was quite pleasant. We are very pleased with the vehicle and the entire Rotola team.At Rotolo Chevrolet, our customers are our number one priority and always come first. We are committed to fully understanding your needs and wants and take those into consideration when showing you the selection of vehicles we have in our inventory. We're glad to hear Danielle was so helpful and contributed so greatly to your experience at our dealership. Should you need anything else, please do not hesitate to reach out. Any of our service members should be happy to help. Please keep in touch by liking and following us on Facebook and Twitter. We offer dealership specials and updates exclusively to our likers and followers. Best regards, Mike Caposio | General Manager | Mike@rotolo.com
Satisfied customers!
by JoiseyGirl on 02/25/2013updated 04/25/2025We had a very good experience from beginning to end with Lucy S as our salesperson. She is a shining example of a well prepared professional that you expect but don't often find these days. From initial contact to the drive out of the… parking lot we couldn't have been more pleased at Rotolo Chevrolet!Thanks for taking time to write this review for us! I am glad to hear that your experience at Rotolo Chevrolet was positive. Lucy exemplifies our high standard of service that we aim to achieve. Please come back to see us for any of your future service needs. Also, stay connected with our Facebook and Twitter pages for exclusive content and deals. Mike Caposio | General Manager | mike@rotolo.com
Darryl Mayberry is AWSOME!
by nightsale on 01/21/2012updated 04/25/2025These poeple are great! I wasn't really planning on getting a new vehicle until next year, but when I was notified of a special promotion from GM Card i decided to take a look. Through the GM website I was able to locate a new Equinox… equiped exactly how I wanted, locate at Rotolo Chevrolet. I requested a quote and shortly after the dealership opened I was contacted by Darryl Mayberry from Rotolo's Internet Dept. I told him that my last couple of cars were Saturns, and I chose them because of their "no haggle" sales approach. Darryl told me that their approach was pretty much the same. When I showed up at the lot I was expecting to go through the 4 hour grind to get to the bottom line price, but boy was I wrong. Darryl took the time to explain the features of the Equinox, with absolutely no pressure, and not only did he meet my price expectations but he exceeded them by a substantial amount. I was in and out of there in less time than most people spend grocery shopping. The other staff members there were very helpful, I came away feeling like I was part of the family, and not just "another sale." The bottom line is, I got the exact vehicle that I was looking for, at a price that was better than I had hoped for and with absolutely NO PRESSURE. I should also mention that the service depart is fabulous. In fact, it is because of how I was treated by them that I decided to give Rotolo Chevrolet first shot whenever I needed a new car.Expect Below Value for Trade-in..
by tee12 on 02/20/2011updated 04/25/2025I have visited this dealership twice in the last few years & each time they offered me below what Edmunds website suggested was a "fair value" for my trade-in. I wind up buying my new car at another local dealer that offered a reasonable… "fair value" for my trade-ins & a good price on the new car. Rotolo's sales people let you know in so many ways that they don't need your trade-in but want to sell you a new car. I don't know if this experience is common to other buyers but it was my experience.Rotolo rocks!
by cmichaels on 02/04/2012updated 04/25/2025Darryl Mayberry is honest, trustworthy and efficient helping me to make the best purchase for my needs. We have purchase many vehicles both personal and business and couldn't be more please. Keep up the great work, Darryl!!!Rotolo is AWESOME!!
by lunan on 01/22/2013updated 04/25/2025I would like to congratulate and thank the owners of Rotolo Chevrolet and their wonderful team for their magnificent dealer.I have been to many dealerships shopping for a new SUV that met my needs and budget and I can honestly say that not… one came even close to Rotolo Chevy.They really consider and care about you and will do whatever it takes to make you happy, No bait and switch deals, No hassles, No pressure, No games...Exceptional customer service , courteous , friendly ,honest and very professional, qualities that are almost extincted in customer service nowadays.Purchasing a vehicle to me has always been a dreadful and uncomfortable experience , but I'm so very happy that I've found Rotolo Chevy and will always come back to do business with my friends.When friends and family come to congratulate me for my new and beautiful Chevy Traverse I can't help but to brag about how I was treated at Rotolo and how everyone should go there to experience it for themselves.If only every business in America adopted Rotolo's motto...I would like to thank Josh P. for helping me find a great deal and his kindness, Ryan . for making it happen and his patients, Angelica C. and Jorge R., you all made me very happy, you guys are AWESOME! !God Bless you all. Nancy AnnunciatoNancy, I really appreciate your kind words about our dealership. We try to make every customer feel comfortable when buying a car and it's helpful to know that we achieved that with you. I hope you enjoy your new Traverse! If you have any questions or concerns please don't hesitate to come see us. Also, be sure to like/follow our Facebook and Twitter pages to stay up to date on exclusive content. | Mike Caposio | General Manger | Mike@rotolo.com
Chevrolet Silverado 1500
Chevrolet Blazer
Chevrolet Colorado
Thank you so much for your kind words, Jeter! We're thrilled to hear that you had an easy and enjoyable shopping experience at Rotolo Chevrolet. It's great to know that Esteban provided you with excellent service and made the process seamless for you. We look forward to welcoming you back in the future! Best, Armando Rojo | armando@rotolo.com | General Manager | 909.822.1111 ext. 8369
by Rotolo Chevrolet on 03/27/2025