Customer Reviews of BMW Fresno
Review type:
M2 Dream
by Melanie and Bruce on 03/30/2025
Radford Puahi was awesome and patient. I appreciated the experience he provided from the test drive, ordering the car, and finally the arrival of the M2 dream. Thanks so much for making us feel welcomed from start to finish. We would… definitely buy from Radford again as he treated us like family.
52 reviews
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M2 Dream
by Melanie and Bruce on 03/30/2025Radford Puahi was awesome and patient. I appreciated the experience he provided from the test drive, ordering the car, and finally the arrival of the M2 dream. Thanks so much for making us feel welcomed from start to finish. We would… definitely buy from Radford again as he treated us like family.Leak stopped
by Chris M on 02/21/2025updated 02/28/2025Took my car here for an oil change and had no leaks prior. My car is now leaking oil. They said to bring it in, gave me the keys and said it was fixed, dry, and they didn’t know where it was leaking from so they added dye in case the issue… started again to be able to identify where the leak was coming form. Problem stopped for a couple days and then started again. They said bring it by for second time and then said it’s not leaking from the plug or the filter which is what they touch for the oil change, it’s leaking from the pan. Did not tell me how much it would cost to fix and of course they didn’t fix the issue which obviously was created there after the oil change. I even had my mechanic who repaired $3,800 in oil leaks shortly over a year ago call them and they told him the same thing, it’s leaking from the pan. He also asked if they do an inspection when I originally brought the car to insure there were no leaks and they didn’t have an answer. Even forwarded the invoice for all those repairs but the parts were genuine OEM BMW parts so they can’t warranty them but at least I provided proof I just payed 4K to fix oil leaks recently so that helps in my case to prove to the car wasn’t leaking. Anyways, 2 bags of kitty litter later and numerous oil stains in my garage, wasted time taking my car in twice, no refund, no apologies, no repairs to fix the problem they created. Typical bs. I’ll be calling again but I don’t have any faith at this point. Update February 2025: Glad to update my review and mention the leak has stopped and it’s been a week now with no more leaks. Update February 2025: Glad to update my review and mention the leak has stopped and it’s been a week with no spotsRadford is the Best!
by Lana Powers on 01/30/2025updated 02/06/2025This was the first time I am buying a car and let me just say Radford Puahi is the best! I walked in and he was ready to greet me. I was nervous as a first time car buyer but he made the process smooth, fast, and easy. He is someone that… truly cares about his customers and I will definitely buy from him again in the future!Love my BMW
by N Baker on 12/15/2024I just completed a lease of a BMW X5 at BMW Fresno, I went to the dealership to buy a car, but soon realized a lease arrangement was more appropriate for my situation. I had worked with Radford Puahi several times before, and I knew he… would steer me right. He was very patient as I inquired about many different models on the lot, and made sure I understood the lease terms. I would highly recommend this dealership, and will rely on Radford if I need another car at the end of my lease.Team BMW
by Renee von Hagel on 12/01/2024I have driven leased or purchased BMW vehicles for many years. Through BMW Fresno's community involvement, I met Mike Ghalambor, and was immediately impressed with not only his expertise, but candid and professional leadership. After owning… an X3 for 13 years (I obviously loved the car), knew it was time to find my next car. I chose BMW Fresno not only because I like the cars, I believe Mike Ghalambor was the perfect partner to help me.After visiting the dealership and discussing my criteria for "car next", we looked at what was on the lot, but my first priority was AWD and that was not available in any of the CPO on the lot. Within several weeks Mike had located exactly what I wanted and coordinated my purchase with his stellar salesman, Radford Puahi. Several things stand out: Mike guided my search with integrity. He helped me calculate the best model for my needs and brought up ways that I could save and still achieve my goals, especially of a SAFE vehicle. I am a female buyer, 'have always purchased and maintained my own vehicles and more than once been taken advantage of. Radford patiently and thoroughly educated me on my purchase, came in on his day off to help complete the transaction and my comfort level with his attention to my questions with excellent. I am very happy with my BMW Fresno experience and as a career marketing specialist, know how important reviews are. I will definitely be a poster child for my experience with Mike, Radford and BMW Fresno!The Hawaiian Man
by Jen Lemus on 10/29/2024I had an amazing experience. Radford Puahi was very attentive and listened to what my needs were. I went to another dealership before coming here and the experience was terrible. BMW Fresno really made me feel welcomed. I absolutely love my… new car.Hawaiian Man
by Maui Matt on 09/28/2024It’s nice to see the Aloha Spirit is alive and well at BMW Fresno. I worked with Radford Puahi “The Hawaiian Man” on a new purchase and within minutes he made you feel you were Ohana. It was the easiest transaction I have ever experienced… in purchasing a vehicle. Mahalo Radford!my purchase experience
by G pinchon on 07/31/2024My purchase experience with Alex Amini was top notch service. His responses were always quick, my questions were never left unanswered, and the customer care was next level. Honesty is huge when making a large purchase, so I was very… pleased with the transparency Alex presented.Great Experience
by Ali on 07/08/2024Radford is awesome, very professional and helpful! We had a seamless experience buying the car of our choice! Highly recommend!Seamless purchase with Radford's help!
by Paul Hernandez on 06/03/2024Had a wonderful experience working with Radford at BMW Fresno. Very professional, informative, and knowledgeable on the product. Absolutely love our new i5, and will be returning to BMW Fresno for our next lease. Highly encourage working… with Radford!Excellent experience as a first-time buyer!
by Taylor Johnson on 03/01/2024Had a great experience at BMW Fresno! Etin and Radford were awesome and got me an X5 in great condition at an even better price. Looking forward to doing more business with them and BMW Fresno in the future!5th BMW Purchase
by Castro on 02/29/2024Almed and Radford we’re very patient with me and showed me all my options. I am a very loyal customer who will continue to refer friends and family to Ahmed and Radford. Thank you for the stress free experience.4th BMW purchase!
by Kirsten on 01/29/2024The car shopping process isn't always the easiest, but Radford at BMW is truly one of a kind. I have completed all of my car transactions from him in the last 14 years and every time he makes it a fun, easy, luxury experience. He truly… wants what is best for you and goes above and beyond to make sure of that. I have went to other dealerships, but nothing compares to the treatment I receive from Radford and l'm thrilled with my new 2024 X3 M40i. Boris also was great with informing me of all the new tech with the app and car! My parents, sisters, friends, and I will continue to come back to BMW fresno and of course the fabulous cars.Great experience working with Radford
by Taylor Rollins on 01/27/2024Radford was my car salesman and my experience at BMW Fresno was amazing because of him! He worked within my budget, was accommodating and patient! Highly recommend speaking with Radford here at BMW Fresno!Seamless Purchase with Radford's Expertise
by Kim on 12/01/2023My recent purchase of a 2024 BMW X5 was made exceptional by Radford's assistance. From the start, he ensured a pressure-free experience, taking the time to understand my preferences and guide me through the process. It's evident that… Radford values customer satisfaction and goes above and beyond to create a positive buying atmosphere. If you're in the market for a new vehicle, I highly recommend seeking out Radford at Fresno BMW for a top-notch buying experience.Grateful For the Amazing Experience
by Jenny G on 09/30/2023I would like to thank Radford and the whole team at BMW Fresno for making my buying experience so easy and enjoyable! This was my 1st time purchasing a car on my own and they made the process so quick and I did not feel intimidated or… pressured. They not only worked with my trade in and credit issues but gave me the most incredible deal without the car buying "game". For a single female the car buying experience can seem overwhelming, however Radford and his team were so kind and helpful. They explained everything and didn't try to take advantage of my lack of car buying knowledge. They gave me the competitive trade in and worked to make my financing reasonable. The whole process went so smoothly! Redford made me feel so empowered and was genuinely happy for me! He topped the whole deal off with a ceremonial big red bow on my car when the sale was complete! for anyone looking for a car, BMW Fresno is the dealership to visit! My new BMW is the BEST car I have ever owned! It's gorgeous and drives like a dream! I will always remember and appreciate this wonderful experience. I am a loyal BMW owner for life now! THANK YOU BMW FRESNO!!Love our car!
by Calzada on 08/29/2023Radford made our whole experience amazing! He was communicative and patient throughout the build of our x7. We are super happy with our car and highly recommend seeing Radford!BMW M240I
by Kela G on 07/28/2023Big thanks to the greatest sales person Radford. He made my car buying process simple, straightforward, and exciting! I definitely recommend BMW Fresno for your next vehicle!BMW Fresno are the best!
by Keeyan on 05/31/2023We've gotten a couple cars from BMW Fresno with Radford for years and he is amazing! He always makes the process easy and seamless! We just got a beautiful i4 with him, and as always it was a great experience with him and with BMW Fresno!From X5 to X7
by Melanie C on 04/26/2023BMW Fresno is the best! We've been customers for over 15 years of this dealership and we've always received the best service! Many, many BMW's for our family over the years and we've always had Radford as our salesperson. He is truly the… best! BMW Fresno makes the entire process from beginning to end very easy and very exceptional!BMW 228i gran coupe love it
by Beverly on 03/27/2023Radford is wonderful, he is a truly customer service oriented salesman,, This is my second BMW, and I always go in on Saturday and I drive away and he is just wonderful person I highly recommend Radford if you want an excellent,… professional salesman,, He is the epitome of being a first class salesman
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About our dealership
BMW Fresno has a new name and new ownership. We’re committed to earning your business and your trust by providing superior sales and service that you expect from BMW. Our team of friendly and knowledgeable staff is eager to help you find the BMW model suitable for your lifestyle in Fresno. Beyond shopping for a car from us, you can also maintain the condition of your vehicle with our service technicians at our BMW dealership in California.
Now that you have gotten to know our BMW dealership in Fresno, CA better, let us meet you soon, so we can understand your needs better and provide assistance accordingly. You can reach us at any time by filling out our contact form, calling us, or simply visiting our BMW dealership at 7171 N. Palm Ave. We look forward to hearing from you soon!
Amenities
- Instant Financing
Languages Spoken (1)
- Spanish