Porsche South Bay
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Customer Reviews of Porsche South Bay
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Dishonesty at its finest.
by Alex on 02/27/2025I had an extremely disappointing experience with Porsche of South Bay. They operate in an unethical and dishonest manner, making promises just to lure you in, only to renege once you’re there. Their general sales manager is particularly… rude and unprofessional, showing no regard for customer service or integrity. If you’re considering doing business with them, think twice—you’ll likely end up frustrated and misled. I would strongly advise taking your business elsewhere to a dealership that actually values honesty and professionalism.NIGHTMARE! NEVER ever buy a car here
by Run on 01/25/2024I bought a car from there, it took about 10 hours. I left and the salesman brought me to the car to show me how to sync it to the app. He told me the car couldn’t he stolen. He said that they could track the car, it was a 2023 with software… that was trackable anywhere. I felt safe driving off the lot. I tried to use the app to pay, it was nearly impossible. I didn’t get emails of when payment was due. I didn’t get verification when I paid, I literally have a more efficient service with my dentist than a car that costs $1800 a month. My car was stolen. I called to track it. They couldn’t do anything. I want to sue the entire dealership. It’s been a month and I can’t get a call back from the manager or even a loaner car.3 hours wait time to start paperwork to purchase a car
by Baturhan on 05/27/2023Just purchased a cpo Cayenne, had to wait over 3 hours to start finance paperwork while I was the only one in the dealership 5/26/23 17.35PM.. The finance manager didn't want to help (I was watching him and my sales rep having conversation… from the clear glass) probably he had a better customer over the phone (guess paying big $$$) while Im waiting in-person in the dealership.. It started with a great experience but ended up like feeling purchasing a Toyota (no offense) from a basic, unprofessional dealership (it literally felt like they didn't know what they are doing). This dealership need to work on customer service + customer experience. I loved the car in the beginning however this purchasing experience made me feel like its just a basic car. Sorry South Bay Porsche but you failed. I left the dealership at 9.19PM, Came here all the way from OC. I was back at my home by 10.25PM. The best part is here, This car was a gift for my wife. Came home and she was asleep.. Thank you all for ruining our first Porsche, South Bay!Porsche South Bay is A-OK
by LexLevine on 01/08/2018I had a fantastic experience with Mike at the Porsche dealership, as well as everyone else that helped me get my Cayenne. My goal when I lease a car is to get a good deal and I feel like I did great with these guys. Communication (and… numbers) were presented in a super transparent way and they were open to negotiations without trying to change my lease months or miles or down payment - super clear. I would definitely recommend them and especially Mike. He’s the best.The Best
by Porsche_Fan on 01/05/2018I have had several sales and service experiences with Porsche South Bay and by far they are the best. I do have a few cars from other premier car companies and those experiences are incredibly frustrating and disappointing. Carl Tofflemire… and David Kramer at Porsche South Bay absolutely could not have been better in their communications, timeliness, salesmanship, service attitude, and commitment to my complete satisfaction. I was always greeted as a familiar friend and not with an over bearing selling pressure. Guidance, answers, options and all the time I requested were never an inconvenience. Truth is, it is the same experience I had last time purchasing or servicing my Porsche. These guys have it figured out and Carl and David could not represent the Porsche brand or Porsche South Bay any better. And the Finance Manager, Sarah Carbajal, comes from the same mold. Competent and efficient and pleasing at the same time. I'd like to add a sixth Star if I could.resolution of extended warranty issue
by turboman on 11/29/2017Michael Skulick in service is world class. I had an extended warranty issue that Michael addressed in an extremely professional manner.Great service experience
by JonMacMB on 11/22/2017First time Porsche owner, recently bought a CPO vehicle (not from this dealer) and had to take it in to have the license plate light replaced. It was uncertain whether this would be covered by CPO, but my service advisor Michael Skulick… helped to effectively navigate the system to ensure it was taken care of under CPO. Michael was very courteous, professional, and was quick to provide status updates on my vehicle. I definitely will return to PSB for my future service needs, primarily because of the great interactions with Michael.Back to "south bay Porsche"
by SheCarKR on 11/20/2017After find both a Boxster and a Carrera from Southbay Porsche in Torrance, I received service there for 6 to 8 years. I was unhappy unsatisfied and stopped returning to them. Although living in the Southbay of Los Angeles, I drove all the… way to Beverly Hills to get service. With their new location on Rosecrans, and their new name of LA car guy, I tried service again after 10 years of ownership. I am happy to say that I was extremely pleased, had excellent service and would recommend it highly! My service advisor was Michael S. and he went above and beyond for me. I was so pleased with the service that I took him a thank you letter. I will definitely return.Highly recommend
by eneill611 on 11/11/2017I had an excellent car buying experience at Porsche South Bay. The salesman was very knowledgeable and professional. The dealership is beautiful and everyon was helpful and friendly each time I was there.Service
by southbay on 11/09/2017My service advisor was Chris Gibson who did a terrific job. He explained the potential issue with my car and gave me an accurate time frame for getting it resolved. He also arranged for a rental car because they were out of loaners. The… process was seamless. Chris is now my go to guy for service at this dealership.awesome as always
by kai_kit on 10/13/2017My service advisor Chris Gilbson and foreman Art are always best to me. Finished job in time solved the problems for me with their professional skill and warm attitude. This is the reason why I always drive 50 miles to this workshop.… Thanks.Phenomenal Dealership
by rhhendy on 10/11/2017We could not say enough positive things about our experience with Richard Pressley and South Bay Porsche. Richard is extremely knowledgeable and did an excellent job keeping us in the loop about the status of the new Macan S we purchased.… When the car was ready for us to pick up, we spent several hours at the dealership. The dealership is very impressive itself and everyone was very professional and welcoming. We had a tour of the facilities and service dept, completed all the paperwork and then were taken to a separate bay where our new car was sitting. Richard spent at least an hour and a half with us explaining every detail of our new car. He is not only extremely knowledgeable but very passionate as well. You really feel like he loves Porsches and wants you to love them too! He always says, “call me anytime if you have any questions" and he really means it. We definitely consider South Bay our go-to Porsche dealership and would highly recommend them to anyone looking to buy a car. Do yourself a favor and ask for Richard!!Seamless service
by Serendip on 10/03/2017Made an appt and dropped my 2016 C4S off for service. Service tech, Chris Gibson, was on the ball and told me when the car would be done and arranged for a loaner. Car was done on time and clean. Could not ask for more.chris gibson
by desertrain on 10/01/2017chris gibson was informative, professional and always updated me on the status of my car.Smog cert issue
by 5234Maricopa on 09/20/2017My 2005 Cayenne kept failing one of the codes in the smog check, so I took it to the Porsche dealer. My service rep, Michael Skulick, was super helpful. Michael arranged a loaner car for me and would not give up on the problem until it… was finally solved. It took over a week, and Michael kept me informed throughout. I was not charged for the service. I am extremely happy with Michael's help and the shop service.Amazing dealer!
by Nimaafshar on 09/02/2017I went to Porche South Bay to order a customized Potsche Boxer. There, I met Paul Boozer. He is amazing, he was passionate about what he was doing and very helpful. The deal that I received through his effort was great. After waiting for… sometime, now I have my car and very happy with it! I am really thankful to him for the deal that I received by his effort and also for all the work he did to deliver the car to me including all the instructions that I needed!Pleasant experience
by troy71 on 08/11/2017I always try to deal with Chris Gibson...He has a great attitude and always takes care of the needs of my Turbo Cabriolet. Couldn't ask for a better person to deal with.Porsche south bay
by Magibra on 07/31/2017Sales man David is Awsome guy , helpful and professional also his manager Eric he is Asome , five stars for themThe best service every time
by Leeharris on 07/26/2017All the service staff is consistently professional, friendly & talented! Whether work on my 356 SC, Targa, or GT3 RS! Love this dealer!Thank you, Ricardo
by ravenjet on 07/21/2017I was picking up my new 911 and Ricardo Gutierrez took care of all the prep work and few other extra requests I had. He was fast, knowledgeable and before I knew it everything was ready. Painless and enjoyable experience. Thank you very… much, Ricardo.Richard Presley is the best
by RavenJet on 07/19/2017My girlfriend and I bought (ordered) Porsche cars at South Bay Porsche. Richard Presley helped us in both instances and our experience couldn’t have been better. He guided us through every step, explained all the details about the process… and made sure everything was transparent. He is knowledgeable, helpful, always ready to answer questions (in person, by phone or email etc). Richard also loves Porsche which makes him passionate about those cars and not just a great salesman. Most importantly, Richard made everything easy, effortless and fun. We didn’t feel like being at a dealership. There were no surprises and Richard was truly there for us. Thank you, Richard. We love our cars!
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