Customer Reviews of DeLillo Chevrolet
Review type:
Great Dealership and staff
Steve Ruzak
by Rhanson322 on 02/07/2016Great customer service. I followed Steve Ruzak from another dealership due to his professionalism and genuine care for the customer. I am glad to see his beliefs fit into this dealership.Mr.Ronald Courreges
by chevronron on 02/07/2016Good communication and service. Very nice waiting room. I had a nice conversation with the general manager Don Westerfield while waiting. Great Place.great service
by billyball8 on 12/02/2015updated 12/15/2015Everybody is great. And the motto "Nicest people in town" is greatly followed. I would definitely recommend them. be sure to see Ivan when you go.Thank you Billy! Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Thank you for your recommendation as well. Until we have the pleasure of working with you again, please be sure to like us on Facebook! Bill Demarest - Customer Relations bill@delillo.com 714-847-6087
Trailblazer SS Service
by rodbean on 11/18/2015I like the personal touch and also, a sense that your service department knows what it is doing. I trust the people who work at DeLillo to give me the best quality and the best value.Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Bill Demarest - Customer Relations bill@delillo.com 714-847-6087
Great place to be a customer....due to great customer service...
by Diane2323 on 10/09/2015updated 11/09/2015I've been a satisfied customer since sometime in the late 1980's. When my 1984 Camaro was ready for retirement in 1997, I purchased my first SUV - a Tahoe. Terrific friendly people. I just purchased my second vehicle - a 2015 Malibu.… I'm sure that in about 10 years I'll buy my third vehicle from them...can't imagine going anywhere else... These people know very well how to treat their customers. And the do a marvelous job....First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Congratulations on your new car! Please continue to visit us whenever you have questions, and well continue to provide great service! Also, check out our Facebook for exclusive deals. Best, Bill Demarest - Customer Relations bill@delillo.com 714-847-6087
1500 Silverado Mid Night Edition
by Maximus_J on 10/02/2015updated 11/09/2015I'm a long time DeLillo customer (10+ yrs) and very happy with your services and the recent purchase. Local, family operated, small enough to be personal. Thank you!Thank you so much for the great review of your experience. All of the employees appreciate your loyalty to the dealership. If there is anything that we can do to make your time with Delillo Chevrolet more enjoyable, do not hesitate to contact us. Best, Bill Demarest - Customer Relations bill@delillo.com 714-847-6087
Delillo Chevrolet
by Andrew1127 on 09/05/2015updated 10/27/2015Great service. Was in and out sooner than I expected. Service manager reviewed work that was done on my car to make sure I was satisfied.Your marvelous review means a lot to us. At Delillo Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Best, Bill Demarest - Customer Relations bill@delillo.com 714-847-6087
Tessa Riedy Excellent Customer Service
by Covertte_Guy on 10/26/2015First and foremost, I would like to commend Tessa Riedy. Buying a new car is always a stressful commitment. Tessa made this process a lot easier. She not only listened to what we needed she made things happen. You don't always find a… sales person whom actually cares. You have a great sales representative. I have already recommended her to my family and friends.Thanks so much for the nice review! Tessa is a key component of our team here at Delillo Chevrolet and she will be very happy to hear about your experience. Congratulations on your new car! Please come back to see us if you need anything at all. Also, check our Facebook page to stay in the loop with dealer events and special deals! Best, Bill Demarest - Customer Relations bill@delillo.com 714-847-6087
Recent car repair at DeLillo Chevrolet
by compoundw on 09/09/2015Ivan, as always, provided outstanding service with a smile. He followed up to explain what needed to be repaired, and to tell me about the cost of those repairs. My car was ready earlier than expected, which was a pleasant surprise, and… it is working fine, now. My experience at DeLillo was great overall, as is always the case. However, I did want to mention that Mike, the young man who assisted me with a rental car, didn't display the professionalism and courtesy that is standard for employees of DeLillo Chevrolet. When I went in to complete the paperwork for a rental car, Mike was eating a fast food breakfast, consisting of French fries, among other things. While he was talking to me about the rental car process, he continued to eat his French fries. I found this very unprofessional. I think that the management at DeLillo Chevrolet would agree that employees should not be eating while they are working with customers and they most definitely should not be talking to customers when they have food in their mouths. I felt that Mike's overall attitude and behavior were unprofessional and not reflective of the interactions and customer service that one would expect from a Delillo employee. Maybe it is just because Mike is young and he still has a lot to learn, regarding professionalism in the work place. I feel that Mike could learn a great deal about customer relations and service from Ivan and other long-term, outstanding DeLillo Chevrlolet employees.Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Best, Bill Demarest - Customer Relations bill@delillo.com 714-847-6087
Pleased DeLillo Customer
by pihitt on 08/04/2015Phillip is always so helpful and I have complete trust in he and the mechanics. Gwen is always smiling and such a great way to enter into the waiting area..free coffee, doughnuts, water..T.V. clean restrooms, etc. ,Phillip is always so… helpful and I have complete trust in he and the mechanics. Gwen is always smiling and such a great way to enter into the waiting area..free coffee, doughnuts, water..T.V. clean restrooms, etc.Thank you for using our service department and the kind words about Delillo Chevrolet. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Dont hesitate to ask if there is anything else we can do to help you. Bill Demarest - Customer Relations bill@delillo.com 714-847-6087
Lof & Tire Rotate
by Spinsteel on 07/18/2015Always nice folks. Took 1/2 the time that they thought & with a quick wash to boot. (Take That "Iffie" Lube!). And Thanks for the free doughnut & coffee.It is wonderful to hear that our staff at Delillo Chevrolet was able to provide you with a great experience!We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Bill Demarest - Customer Relations bill@delillo.com 714-848-9207
Sale Review for Chevrolet
by jrz434 on 06/07/2015Our experience with the sale of our Chevrolet was wonderful. Stephanie Leon was very professional in the way she presented herself. the sale was very relaxing and straight forward. She was able to get the vehicle we wanted and price as well… payments we were looking for. Overall, this was worth the every moment of the deal and looking forward in getting our next at Delillo if its gonna be another Chevrolet!!!We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Stephanie was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with her. Thank you and enjoy your new car! Best, Bill Demarest - Customer Relations bill@delillo.com 714-848-9207
Best service department hands down
by Jodi_hb on 05/28/2015updated 06/05/2015I am never disappointed with the service I get at Delillo. Phillip and Oggi in the service department are exceptional customer service reps. I always feel very well taken care of. Love these guys and this dealership!Jodi, thanks for this great review! We can't tell you enough how much we appreciate Phillip, Oggi and the rest of our service team. We are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best, Bill Demarest - Customer Relations bill@delillo.com 714-848-9207
Very Happy Customer!
by DaveBrown123 on 05/06/2015updated 05/19/2015I can not say enough good things of how proud I am of purchasing a GM product through Delillo Chevrolet. The After the sale service and support should not go unnoticed. From hello, to continued follow up is above and beyond my expectations.… The service manager and rental manager real know how to make a customer feel special. Thank you Delillo! General Motors is lucky to have such a stand up representative of their brand and service. Kind respectful regards, Dave BrownThank you Dave for taking the time to write about your experience with us! At DeLillo Chevrolet, our customers satisfaction is our top priority. I am happy that we were able to exceed your expectations. If there is anything we can do for you in the future, please do not hesitate to reach out to us!Bill Demarest - Customer Relations bill@delillo.com 714-848-9207
Best car purchase experience every
by Cheryl99 on 05/02/2015updated 05/18/2015We agreed on a lease price for our car before we even arrived at the dealership so our car was waiting for us. It took just a few minutes to finalize the paperwork and we left. Best new car experience ever. Everyone was extremely… friendly and very knowledgeable.Cheryl, I really appreciate you being so kind as to write this review about our dealership. Congrats on your new car! Its quite an accomplishment to hear that we provided you the best car buying experience ever! If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Best, Bill Demarest - Customer Relations bill@delillo.com 714-848-9207
DeLillo Delivers
by GarrettMiller on 04/23/2015I had a super short amount of time to get my Camaro in for a Lube/Oil/Filter changed. Shaun was rapid fire fast to get me in and on the road in exactly the time I had. THANK YOU!Thank you for leaving us this great review, Garrett! We are glad Shaun could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Bill Demarest - Customer Relations bill@delillo.com 714-848-9207
Good work bad long term customer service
by Horace0123 on 04/02/2015updated 04/09/2015I had to hold back when they pulled my car in to me and it was not washed especially when the service adviser was telling the cute girl next to me her car would be right up and sparkling clean because they just washed it as a customary… service. We have bought several cars at Delillo and this is not the first time this has happened, it seems because we are known maybe the customer service is a bit relaxed....I like a freshly washed car especially if it is offered to other customers.Work on my Tahoe
by snooksteven on 04/03/2015They were very helpful & fast at working on my tahoe and let me know what was going on..All the staff is very friendly..Thanks for your awesome review! We take pride in our customer service and always make sure our customers know everything that is going on! I look forward to working with you again and hope that you'll find us on Facebook and Twitter to locate outstanding specials from our service department. Best, Bill Demarest - Customer Relations bill@delillo.com 714-848-9207
Performance Review
by Michael1426 on 03/18/2015updated 04/02/2015The day I visited for service you were short staffed and the wait for service check-in was extended. There was a young man explaining to everyone that you were short staffed and thanked us for our business. He was very personable, and this… was customer service at its finest. Nice touch.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify Delillo Chevrolets commitment to customer service and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook and Twitter pages for access to our exclusive content. Best, Bill Demarest - Customer Relations bill@delillo.com 714-848-9207
Great experience for someone who hates buying cars
by dr_v on 03/28/2015Wendell was great- great experience with service guys... got a brand new Colorado 2015 right when they came out. Had visited another dealer but I was referred here. Recently got rear ended & have been back to the dealer to get estimates on… bumper repair (the truck did VERY well on impact compared to the other totaled vehicle) - great service & convenience even when they aren't trying to sell you a car. This is a win-win business for consumers & I was surprised about how enjoyable this truck buying experience was (this is my second Chevy- prev 2003 Z71 4X4 now I have a 2015 Colorado Z71 2X4). I usually keep my cars over a decade because I don't enjoy buying them. Great Job Delillo of H.B!I am happy to hear that your time spent with Wendell was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new 2015 Colorado! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Best, Bill Demarest - Customer Relations bill@delillo.com 714-848-9207
Friendly Service
by MeredithT on 03/06/2015updated 03/17/2015I really enjoyed the friendliness and ease of just dropping my car off and then getting a call when it was ready. And they washed it! :)Thank you for this excellent review. We are pleased to have helped you service your car and it is so great to hear that you were satisfied with your visit. We look forward to giving you the same great service next time we see you. Check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Take care and happy driving. Sincerely, Bill Demarest - Customer Relations bill@delillo.com 714-848-9207
We are a family owned Chevrolet dealership. We have been here since 1962. If you ever have a problem with your automobile, we will be here to try to help.
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
- After Hours Drop-Off
- English
- Spanish
Thank you for your kind words! We’re thrilled to hear that you had one of the best car buying experiences at Delillo Chevrolet. It's great to know that Gilbert made the process pleasant for you. We truly appreciate your recommendation and look forward to seeing you again in the future! Sincerely, Bill Demarest - Customer Relations Manager - bill@delillo.com 714-847-6087
by Delillo Chevrolet on 09/05/2024