Beverly Hills BMW
Customer Reviews of Beverly Hills BMW
Review type:
Mohsen Ghoreishi - The Kohan Group, Inc.
Mohsen Ghoreishi - The Kohan Group, Inc.
by Mohsen G. on 04/23/2025In leasing my 2025 X5, going to many BMW dealerships around the San Francisco Bay area and southern California / orange county, and that I have owned BMW all my life and have purchased and leased many every year experiencing and dealing… with salespersons, working with Beverly Hills BMW by far was the best experience I ever had. Neda Shahrokhi's leadership and her entire team from financing department (Alex) to her assistants (Osman), and Michael who delivered the car to me and went over it all and Neda's other associates (everyone) collectively was most professional and helpful. I appreciate Neda's attention to details, and her amazing conduct is most impressing. Thank you to Neda Shahrokhi and her entire team. I felt privileged and special being and working with them. Mohsen GhoreishiWe appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2025 X4M comp
by Sam Fran on 04/22/2025Excellent, price was super competitive. All around great experience with Belash Sahneh.Thank you for taking the time to let us know how we did. We hope you have a great day!
Great Leasing Experience
by Beem Me Up on 04/22/2025Simon is the best at BMW of Beverly Hills. Leased a X5 back in October of ‘24 and now a 430i for my wife. No pressure, low key, great staff and a nice environment.Thank you for taking the time to let us know how we did. We hope you have a great day!
Car Purchase
by Purchase on 03/03/2025The salesman Saleh was very helpful and informative. I was a great and smooth purchase.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Quick and efficient
by Hany Farid on 02/27/2025Went to lease a new car. Our Salesman, Wael, was helpful, effective and got the job done to our satisfaction. He was transparent and we had a deal quickly.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great lease
by BennyTaranti on 02/15/2025Matched competitor offerThank you for taking the time to let us know how we did. We hope you have a great day!
BMW 840 purchase
by Julian E on 02/08/2025Scott Kim was extremely helpful and customer service focused. Would highly recommendWe're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New Car Purchase
by Edwin N. on 01/29/2025updated 02/05/2025The team at BH BMW is top notch, knowledgeable and friendly.Thank you for taking the time to let us know how we did. We hope you have a great day!
Purchase X4 2025
by BMWX42025 on 01/06/2025Excellent service, extremely nice staff accommodating our needs, definitely recommending BH BMW!We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A 7-hour ordeal
by Davey77 on 01/04/2025We knew the exact car, but it took 7 hours to drive off in our pre-owned vehicle finally. After signing the docs, I have written our sales representative twice regarding an error in the contract and haven't heard back. It has been four… days, and there is still no response. There is a recall on the car, and they didn't fix it before taking the car, and now we have to book time at another dealer to have the recall repaired. If it wasn't because they had the vehicle we wanted. I would give this dealership a 0 in the rating.Davey, thank you for bringing this to our attention and we offer our sincere apologies. Please reach out to me directly and I will personally make sure this handled right away. Thank you in advance. 323-801-1490. Sean.
Certified Pre Owned are not checked thoroughly.
by Michael on 01/02/2025I purchased a 2019 530E from Jeremy, who was very nice. 3 months in the car died completely on the road. They guaranteed this car as pre certified and could not offer the full warranty because I was the third owner. I got BMW corporate… involved. They understand why I am upset, but the dealership is who is ultimately responsible. The manager was asked several times to contact me and never has. Jeremy even reached out to see if he has. I cannot get Paymon in the phone. It cost me close to 4 grand in repairs. All from them not checking the 12 volt batteries before I bought the car.Michael, thank you for bringing this to our attention and taking the time to speak to us this morning. We will reach back to you once we receive the additional information. Thank you.
Wonderful buying experience
by Lindsay on 01/02/2025This BMW dealership has the largest selection and top service. I purchased a pre-owned BMW in perfect condition, like new and the buying experience was unmatched compared to even other BMW dealerships I went to. So kind, generous and… easy. Highly recommend.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A great buy
by Rufus@100 on 01/01/2025I saw my car advertised on the b websites. And when I went to buy the car, it was exactly as stated, no switch & bait.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Beverly Hills BMW & Neda are the best
by brosenstein on 12/31/2024Neda and BH BMW are the best. I’ve always had a great and easy experience with every car I have ever gotten from there and made a deal that I’m happy with. I would always recommend BH BMW to everyone who is interested in a BMW.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Leasing a BMW
by mshaum1 on 12/25/2024Another fine experience with Neda who has always been able to find me the car I need, when I need it and with manageable terms. It is a pleasure always to work with her.Thank you for taking the time to let us know how we did. We hope you have a great day!
Flawless experience
by Mark 90048 on 12/21/2024Beverly Hills BMW is a very busy place. I was fortunate to have Jory as the salesperson who took care of me. It was an easy, no-hassle, no-BS, friendly experience. Jory was low-key but very thoughtful about answering my questions. He worked… incredibly hard to reach the deal I was looking for. I recommend Jory without reservation, and also think the dealership, though busy, should be a top destination for anyone looking to lease or buy a BMW.We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding in every way!
by JNovoAc on 12/20/2024Customer service experience is unmatched. Dealership was busy and still received as much attention as I needed / wanted throughout the process. Couldn’t have had a better experience anywhere else, and drove off a very happy customer on an… amazing new vehicle. The entire staff & especially Neda Shahrokhi, is why I will always choose to do business w/ Beverly Hills BMW.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Purchase
by Mack052 on 12/09/2024My experience was absolutely great, Lucus is the man he took great care of me,Hi, thank you for taking the time to leave a review for us at Beverly Hills BMW. We're happy we could meet your expectations! We look forward to your next visit! Take care!
2022 JCW Mini Convertible
by voixautre on 12/09/2024Visited Beverly Hills BMW on Thursday, 12/5 and purchased a used 2022 JCW Mini convertible. Daniel Mansour was the salesperson, and he did a great job of being informative while being in no way pushy. He's a credit to your dealershipWe appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
Purchase of BMW X3
by PejaBMW on 12/06/2024Great purchasing experience, very polite, knowledgeable, and professional. Thank you so much Wael for making it such a great experience. I love the car!Hi, thank you so much for your positive comments about Beverly Hills BMW! We do hope we can be of assistance in the future. Take care!
BMW 430 Sale
by GregBMWhappy on 10/29/2024Brandon Duran at BH BMW was amazingly helpful in finding me the ideal car with all the features that I wanted.We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Haley Bada on 04/24/2025