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Customer Reviews of Honda of Downtown Los Angeles

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218 reviews
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  • Bobby is the best!

    5 out of 5 starsby Bobby on 06/24/2024

    I recently had the pleasure of visiting Honda Downtown LA to check out a car, and I have to say, Bobby made the experience exceptional. From the moment I arrived, Bobby was incredibly welcoming and attentive. He took the time to understand what I was looking for and provided detailed, honest information about the car. His knowledge and patience really stood out, and he made me feel comfortable and confident in my decision. The entire process was smooth and stress-free, thanks to Bobby's professionalism and genuine care. If you're looking for a great car-buying experience, I highly recommend asking for Bobby at Honda Downtown LA.
    • Hello Bobby, Thank you for your kind words! We're glad Bobby made the process easy for you at Honda DTLA. Enjoy your new car! Drive Safely! Dealership Guest Relations

      by Valerie Gonzalez on 06/25/2024

  • Amazing Customer Service

    5 out of 5 starsby Mrs Ramirez on 06/24/2024

    I’m not one to write reviews but I must share the great customer service I received from Isaac Castillo beign that dealerships can be tricky for woman. Cars are not my speciality. Isaac made me feel confident of what would be done to my car he explain in detail what would be done taking me step by step in the process of my car having major repairs done , Now I could say I drive confident knowing my car has been fixed by the best , Thank You Isaac Castillo and Honda of LA
    • Hello Mrs Ramirez, Isaac Castillo and Honda of DTLA would like to thank you for this wonderful review, we greatly appreciate taking time to post it. Drive Safe! Dealership Guest Relations

      by Valerie Gonzalez on 06/25/2024

  • Lovely Service

    5 out of 5 starsby Terrence bridgewater on 06/24/2024

    Lovely service I appreciate you Jesse Isreal this dude going to be running this place soon much respect .
    • Hello Terrence bridgewater, Jesse Isreal and our Honda DTLA Team really appreciates you for taking the time to post this positive review, please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

      by Valerie Gonzalez on 06/25/2024

  • Isaac Castillo is a rockstar

    5 out of 5 starsby Teresa Valladares on 06/25/2024

    Went to Honda Downtown LA and met Isaac Castillo . He assisted me with my trade in and also 2024 car. I am beyond impressed by his customer service and his mission to take care of us. He went above and beyond and I am glad he was able to help us get into our new car !
    • Congratulations Teresa Valladares ! Isaac Castillo and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

      by Valerie Gonzalez on 06/25/2024

  • Great experiance

    5 out of 5 starsby Aleksandar Puzic on 06/25/2024

    *5/5 Stars* The dealership itself was impressive, with a wide selection of top-quality vehicles and a clean, modern facility. But what truly made the experience stand out was Bobby's dedication to ensuring I was completely satisfied.
    • Hello Aleksandar Puzic, Bobby and Honda of DTLA would like to thank you for your kind words! We're glad our staff was helpful and attentive at Honda of Downtown Los Angeles. Drive Safe! Dealership Guest Relations

      by Valerie Gonzalez on 06/25/2024

  • Great Service

    5 out of 5 starsby Carlos Arnulfo on 06/24/2024

    Came in to get a car appraisal, Isac Castillo was great. No hassle and no issues, was shown all my options and made the decision much clearer. 100 percent recommended to stop by and ask for Isac Castillo.
    • Hello Carlos Arnulfo, We appreciate your review! It's wonderful to hear you received exceptional service and support at Honda of Downtown Los Angeles. Drive Safe! Dealership Guest Relations

      by Valerie Gonzalez on 06/25/2024

  • DTLA is the place to be for all your car needs

    5 out of 5 starsby Francisco on 06/24/2024

    my name is Francisco. Just wanted to start by saying that Isac Castillo was the one salesman that help me with the process of buying my preowned certified car. He was very helpful very polite very professional. Help me every step of the way. Made it possible for me to drive off with my brand new car thank you very much, Isac and I would definitely recommend Honda of Los Angeles
    • Congratulations Francisco ! Isaac Castillo and Honda DTLA team would like to thank you for this amazing review! We appreciate your feedback! It's great to hear our service was efficient and professional at Honda of Downtown Los Angeles! Drive Safely! Dealership Guest Relations

      by Valerie Gonzalez on 06/25/2024

  • Serving for nuevo

    5 out of 5 starsby Guillermo Cruz on 06/24/2024

    Isaac castillo gracias por la buena atemcion y por su gran servicio que nos ofrecio
    • Hola Guillermo Cruz, Isaac Castillo y el equipo aquí en Honda DTLA quisiera agradecer mucho por esta maravillosa reseña. ¡Conduce con seguridad! Relaciones con los huéspedes del concesionario

      by Valerie Gonzalez on 06/25/2024

  • New car hunting

    5 out of 5 starsby Niki M on 06/23/2024

    Bobby was really helpful, he explained me everything so well, I was thinking I don’t have budget for a new car, but he explained me how I’m even saving money with driving new model instead of old one. He showed me every car I wanted to see and he was really patient with my needs and questions. I would recommend Honda dealership to everyone their price is unbeatable! And definitely look for Bobby if he’s available, he’s gonna make it even easier and smoother
    • Congratulations Niki M ! Bobby and Honda DTLA team would like to Thank you for your review! We're pleased to hear the buying process was smooth and you received great service. Thank you for choosing Honda DTLA! Drive Safely! Dealership Guest Relations

      by Valerie Gonzalez on 06/25/2024

  • Good buyback offer

    5 out of 5 starsby Nathan Eneque on 06/24/2024

    Ask for Isaac Castillo. No pressure showed me all my options.
    • Hello Nathan Eneque, Thank you for your feedback! We're glad you enjoyed our car selection and found our staff helpful at Honda DTLA. Drive Safely! Dealership Guest Relations

      by Valerie Gonzalez on 06/25/2024

  • Me compré carro gracias

    5 out of 5 starsby Tomasa martinez on 06/24/2024

    Fue. Una persona muy nos atendió muy vien amable Isaac castillo
    • Felicidades Tomasa Martinez ! Isaac Castillo y nuestro equipo Honda DTLA realmente aprecia que se haya tomado el tiempo para publicar esta reseña positiva. Recuérdenos para sus necesidades futuras de vehículos. ¡Conduce con seguridad! Relaciones con los huéspedes del concesionario

      by Valerie Gonzalez on 06/25/2024

  • 3rd car with DTLA Honda!

    5 out of 5 starsby Vic C on 06/23/2024

    3rd car the family gets from downtown LA Honda. We always go with Michael Ibarra because we know he’ll take care of us. Thanks Mike and Honda!
    • Hello Vic C, Michael Ibarra and Honda DTLA team would like to thank you for your continued trust and loyalty! We're honored to be your go-to dealership ! Drive Safely! Dealership Guest Relations

      by Valerie Gonzalez on 06/25/2024

  • Excellent service

    5 out of 5 starsby Isaac Castillo on 06/24/2024

    Un excelente servicio el vendedor una persona súper atenta el mejor servicio
    • Felicidades Isaac Castillo, ¡Gracias por tus comentarios! Estamos encantados de que esté satisfecho tanto con el servicio como con su nuevo automóvil de Honda en el centro de Los Ángeles. ¡Conduce con cuidado! Relaciones con los huéspedes del concesionario

      by Valerie Gonzalez on 06/27/2024

  • Great Experience

    5 out of 5 starsby Nayeli on 06/24/2024

    Purchased my first car today and it couldn’t have gone better ! Ask for Ruben he’s the best, super patient and attentive. Never felt ignored and he listened to all of my questions. Overall I couldn’t have asked for a better experience, would recommend to everyone.
    • Congratulations Nayeli, Ruben and Honda DTLA team would like to thank you for your review! We're glad you found our dealership a great place to buy a car. Enjoy your new vehicle from Honda of Downtown Los Angeles! Drive Safely! Dealership Guest Relations

      by Valerie Gonzalez on 06/25/2024

  • Great Customer Service

    5 out of 5 starsby Angel Perez II on 06/23/2024

    Mike was a great help. He made the buying process easy and simple. And we left satisfied in a nice new Honda for our family.
    • Congratulations Angel Perez II, We're happy to hear Mike made the process easy for you. Enjoy your new vehicle from Honda of Downtown Los Angeles! Drive Safely! Dealership Guest Relations

      by Valerie Gonzalez on 06/25/2024

  • Best sales man !

    5 out of 5 starsby Vivian Porcayo on 06/22/2024

    Joaquin Arce was awesome at helping me buy the suv that was perfect for me and my little family! Friendly, great charisma! Made me feel welcome ! I totally recommend Joaquin!
    • Congratulations Vivian Porcayo ! Joaquin Arce and Honda DTLA team thank you for your review! We're glad you found our dealership a great place to buy a car. Enjoy your new vehicle from Honda of Downtown Los Angeles! Drive Safe! Dealership Guest Relations

      by Valerie Gonzalez on 06/27/2024

  • Great X-change

    5 out of 5 starsby Ulises on 06/22/2024

    Truly a great experience, from being greeted at the entrance to the high attention employees give you as you wait. Kevin Esquivel helped with my exchange of vehicles and made the process truly smooth and enjoyable. Couldn’t be happier with my fully loaded Honda Vehicle!
    • Congratulations Ulises ! Kevin Esquivel and Honda DTLA thank you for this review ! We're happy to hear the process was smooth and hassle-free. We're thrilled you're happy with both the service and your new car from Honda of Downtown Los Angeles. Drive Safe! Dealership Guest Relations

      by Valerie Gonzalez on 06/27/2024

  • MIKE THE GOAT

    5 out of 5 starsby Gregorio Guzman on 06/22/2024

    Michael Ibarra made sure to take care of me. He never once made me feel Pressured to make the purchase. He was very knowledgeable on his products and showed me a ton of options. If you ever go to Honda DTLA look for Michael . He’ll make sure to get you what you want and he’ll make sure that you leave happy. My family has purchased many cars before Nothing was smoother and as easier as this one. Michael Ibarra is the Definition of a helpful Honda guy
    • Congratulations Gregorio Guzman, Michael Ibarra and Honda DTLA team would like to Thank you for your review! We're glad you found our dealership a great place to buy a car. Enjoy your new vehicle from Honda of Downtown Los Angeles! Drive Safe! Dealership Guest Relations

      by Valerie Gonzalez on 06/26/2024

  • Awesome service!

    5 out of 5 starsby Jonathan Caballero on 06/22/2024

    Michael was very helpful answer all my questions! Made the e process fast and simple, would highly recommend him to my friends and family to go and ask for Michael
    • Hello Jonathan Caballero, Michael and Honda DTLA thank you for this review and recommendation! We're glad you had a positive experience. It's great to hear you received quick and efficient service at Honda DTLA. Drive Safe! Dealership Guest Relations

      by Valerie Gonzalez on 06/27/2024

  • Friendly and thorough

    5 out of 5 starsby MC on 06/22/2024

    Isaac guided me through the whole trade in process. He walked me through my evaluation and made it very clear what my options were and gave me confidence in the process. I’ve had experiences where I didn’t feel like I could trust the evaluation or process but that was not the case here! I felt like my vehicle was valued fairly. Thank you for making this stressful experience so easy peasy!
    • Hello MC, We're happy to hear Isaac made everything easy for you. Thank you for choosing Honda of Downtown Los Angeles! Drive Safe! Dealership Guest Relations

      by Valerie Gonzalez on 06/27/2024

  • Very friendly and helpful.

    5 out of 5 starsby Jose Ponce on 06/22/2024

    Very helpful.
    • Hello Jose Ponce, Thank you for your kind words! We're pleased you enjoyed your experience with our friendly staff at Honda DTLA. Drive Safe! Dealership Guest Relations

      by Valerie Gonzalez on 06/27/2024


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About our dealership

From New and Used Sales to Parts and Service, Honda of Downtown Los Angeles Aims to Provide a Truly Stellar Automotive Experience. There are numerous reasons why drivers choose Honda of Downtown Los Angeles. Proudly serving Los Angeles, Gardena, Culver City and Santa Monica, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.

Committed to Our Customers

That means you can expect to learn all of the features of the specific new Civic, Accord, CR-V, Fit or HR-V you're interested in. In the market for a used car? Our team will be happy to fill you in on each of the reliable options in our inventory including our lifetime warranty. And when the time comes for you to drive home your next car, our auto finance team is standing by with solutions to fit your individual needs.

780 W. Martin Luther King Jr Blvd Los Angeles, CA

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service
Languages Spoken (2)
  • English
  • Spanish