Central Valley Nissan
Today 9:00 AM - 8:00 PM
Customer Reviews of Central Valley Nissan
Review type:
great people
by mayra on 09/26/2024
updated 10/04/2024
Juan was fantastic! He provided excellent customer service and made the whole experience smooth and enjoyable. His friendly and helpful attitude truly stood out. Highly recommend working with Juan if you want great service and a positive… experience!"
50 reviews
Sort by:
Amazing Sales Staff
by reesefamily83 on 09/10/2016Central Valley Nissan made our purchase of a 2016 Nissan Altima SR beyond easy. Our Sales Associate AJ Saini was extremely helpful and accommodating, he made sure we purchased exactly what we wanted and at no time did we feel pressured to… buy. This was hands down the easiest, most enjoyable new car purchase we have made.excellent customer service
by doncher1 on 07/22/2016this dealership helped us work out the best deal that we can get even with a not-so-great credit. luis hernandez and his manager Jeff really made sure we go home happy and satisfied with our new 2016 nissan altima. we never felt pressured… and undermined. appreciate your help, guys!!!!"Amazing, friendly, helpful"
by starhvac on 06/24/2016I researched the vehicle and had a good idea what I wanted in Van before going to Nissan. Ben Wheeler answered any remaining questions and pointed out the differences in models and years. Ben Wheeler then went over the financing,… determining a payment schedule that worked with my budget. Then he even delivered the vehicle and made sure I understood all the operating systems2016 Nissan Versa... Good experience overall
by Blueman3500 on 06/01/2016I went to the dealership looking for Versa. The salesman was great, not pushy at all and helped me get a good deal. Would buy from them again.Awesome
by debbiej2 on 04/08/2016We were very pleased with our experience. Their was absolutely no pressure from the moment we stepped onto the lot. Our salesman Ignacio Lopez was very knowledgeable and took the time to go over every detail with us. It made our buying… experience a truly pleasurable one. Thank you Ignacio.Mixed Feelings
by Clyde_Lewis on 03/28/2016While I was very pleased with the overall experience, I was less than pleased with the time it took to complete the process. I arrived at the dealership just before 5 pm, but was not finished until nearly 11 pm. I was told that there was… nothing that could be done to expedite the process, and was given little to no explanation about why I had to wait so long. I understand that the car buying experience can be lengthy, however, I received pre-approval from my bank and had made a decision about the car I purchased prior to arriving on site. This coupled with the fact that I was on site with two small children who were, as you can imagine, increasingly frigidity. Aside from having to wait for nearly 6 hours, with little to no explanation , while having to manage two small children. This was a pleasant experience.Great dealership, great experience!!!
by AmyLee43 on 02/22/2016No pressure! Richard Sweetman, our saleman, was great. He showed us everything about the vehicle. Answered any and all questions we had. After a bad experience with another dealership (Costa Mesa Nissan) Richard was straight forward and… upfront about what the dealership had available. Prices quoted and accepted stayed true, no changes. He did a great job and we got a great car. Thanks Richard!!!!2016 Nissan Maxima SL
by Maxima2016 on 02/21/2016Central Valley Nissan very knowledgeable purchase my new car from them this is the second vehicle I purchased from this dealership amazing service. Jason Roberts excellent salesman. Took the time to go over every little detail on my new… purchase highly recommend him as a salesperson and Central Valley nissan has a great dealership. Guy TrujilloEverything as promised-easy transaction
by OnlineTruck on 01/11/2016Bought a 2012 Ford F150 at Central Valley Nissan. Shopped online first and found all information and photos were accurate when we arrived at the dealership. Great service by our salesperson Jesus and the rest of the staff at the dealer… group. We appreciated the way information was provided without getting overly pressured.Would definitely recommendWonderful customer service!
by cmcdaniel1 on 01/01/2016Jason Roberts is a Rockstar! He was very knowledgable, friendly and a pleasure to work with.Rich and Juan are the best!
by Roc4details on 12/24/2015Outstanding experience at Central Valley Nissan! Rich was the friendliest and Juan was so knowledgeable. Rich made our Christmas one to remember. New car. Happy wife. Thank you guys. When going to Nissan be sure to ask for them. Excellent… customer service. 10/10 service.Car buying experience
by Bluedante on 11/04/2015I went to Central Valley Nissan to check out their 2015 Nissan Altima. I first found this car online and was contacted by Rebecca E. To see if I would like to come in. When I got there I was eagerly great by most sales representives and… directed to the seating area while they got Rebecca for me. She was very energetic, happy, and very attentive. She always offered us coffee or water and tried to make as as comfortable as possible. Through the process of picking the right car, getting to the right price, and financing the vehicle, Rebecca was heavily involved. Even when I wasn't at the dealership I was able to contact her whenever by calling or text. She worked extremely hard and earned every penny. Although the whole experience was long and exhausting I feel that Rebecca and Central Valley Nissan did there best work to make sure everything was done right. When I decide to purchase another car I will be visiting Central Valley Nissan first.Fantastic--especially Rebecca E!
by TryshaH on 06/14/2015Just bought my first new car since the last millenium from CVNissan yesterday. I had shopped around used car lots already and decided on a versa note, but hadn't decided if I would buy a 1-2 yo car or go new. I did a "build your own" on… nissanusa website to explore the options available, and saved/submitted it. I had a very quick email response from Rebecca E at CVNissan offering to be of service in helping me find/recreate the Versa Note I was interested in. Spent several hours at the dealership with her the next night, where she allowed me to test drive anything I wanted, answered all my questions, reviewed options with me again, etc. I told her I needed to "sleep" on my options before making a decision and she was terrific and not pushy at all. The next morning (which was a Saturday), I emailed her some additional questions, which she answered within mere minutes back and forth a couple of times. I went down to the dealership--again, test drove--again, and finally made my decision to purchase a 2015 Versa Note from Rebecca. Throughout this whole process, she never pushed, never made me feel like she was trying to get me in or out, so she could move on to another customer looking for a higher end car, never once let me down in any portion of the process. She's a terrific salesperson, but beyond that she has excellent customer service, because her goal wasn't just to get me to hand over the money, it was to make me feel comfortable, informed, secure and confident that she was my PARTNER in making this big decision that I'll be living with for years to come. I wish I could buy everything I need in life from Rebecca haha! Before I left the dealership, she took me on a tour of the entire place including the parts and services departments, introducing me to everyone on the way. Everyone ELSE was amazing too! I'm sure they have people scuttled through all day long as they purchase their cars, but they all acted like I was some kind of VIP, stopped what they were doing, smiled, shook my hand and just really made me feel welcome. I'm literally looking forward to my first oil change ha ha. The finance department (I believe my guy was Jose) was also SUPER easy to work with, and we chatted and laughed up a storm while working through all the papers. Bottom line, I cannot say enough about how pleased I was to purchase a car here. I'm happy to know this business is where I'll be going for all my future service needs for the next several years, and would not hesitate to buy a car from them again in the future. Thanks Central Valley Nissan!THANK YOU CENTRAL VALLEY NISSAN
by calizair23 on 07/17/2013updated 04/24/2025thank you too the team who helped me over at central valley nissan. Nicole R. was the sales consultant who helped me and she was able to answer every question i threw at her and actually prove to me that they will back there word. great… experience for a first time buy will recommend to others. thank youEasy & Hassle Free
by tracyj1 on 06/07/2014updated 04/24/2025I had a great experience with Central Valley Nissan. I had done my research, came in with a price in mind and got it hassle free. Wasn't expecting car shopping to be so easy! Jose & Jeff were great to work with. They found the car I wanted… & had it delivered the next day, and I love my Murano!Need a Nissan? Try Central Valley Nissan for the best deal.
by Bawana17 on 08/20/2013updated 04/24/2025I just bought my third new Nissan, this time a 2013 Pathfinder from Central Valley Nissan in Modesto, CA. This was my first time at Central, but surely not my last! Youbert A. was our sales rep. He knew the RIGHT answers to my questions… without having to "go find out". Extremely knowledgeable about the complete inventory, as I compared Armada's, Xterra's, and the eventual winner, the Pathfinder. He was very patient and understanding about our needs. When we got to the financial end of our visit, Enrique I. took over seamlessly and quickly and efficiently completed all the necessary paperwork like the consummate professional that he is. As a former Marine, he really looks out for Vets from any branch. Lenny D. assisted us when the others were temporarily unavailable, and filled in admirably. Neal at the Sales desk seemed like an old friend immediately, making sure we got what we needed. I did "shop around" with other makes and models, so our entire experience lasted about three days. This was due to my insistence that I was getting the best product at the best price, checking and re-checking all my options. Once again, Nissan met my needs the best, and I found the best Nissan Dealership in the state. Thanks to all involved in a perfect and smooth transaction. Central Valley Nissan has my highest recommendation, and Youbert is the man to see if you need a Nissan.Juke purchase
by cvwoman on 09/19/2013updated 04/24/2025I went in one evening intending to buy the Juke they had listed online at a "featured" price. I spoke with one sales manager he sent out Tisha M. a sales person to chat with me. She was very helpful, showed me what I wanted to see, showed… me extra cars when I asked to see them and when I said I had to come back the next day she was very pleasant and gave me her card and told me when she would be at the dealership. So, the next day my experience was even more pleasant. The finance details were quickly run, and once I made my decision the finishing of the purchase was quick and painless. Low key, friendly, I am happy. If they are always like this I will send my friends!2014 Nissan Altima
by WaynePhilbrook on 01/18/2014updated 04/24/2025Last time I was in the market I experienced terrible customer service. This time around I went through the internet department. I had my deal negotiated before I even came in. Central Valley Nissan had the exact car I wanted. Spent about an… hour tops purchasing my Nissan Altima. I want to thank Jonathan, Tisha and Jeff.Service with a smile
by bawana17 on 08/20/2013updated 04/24/2025I purchased a new 2013 Nissan Pathfinder from Central Valley Nissan. I had ordered some additional parts that needed to be installed. They called me when the parts arrived to set up a convenient time for me to install the parts. While… installing the parts, the techs noticed some small scratches on the top of the vehicle that we had not, and probably would not have ever seen. They bought it to our attention, showed us, and repaired the problem, instead of ignoring it and letting rust get started. I also had questions about the ABS ( Anti-lock brakes ) and another technician not only explained it in layman terms, but gave me a copy of the system description from the Service Guide ( The Dealer repair manual ) and any Maintenance Bulletins issued by Nissan. As a ex-Navy Aircraft Electrician and competent mechanic, I'm here to tell you: That is SERVICE the way it should be. My thanks to Chuck and the rest of the Service crew for such a great attitude and attention to detail, it makes for great service!Ask for Jason R. when you decide to visit this dealership
by NinosGuitar on 03/29/2014updated 04/24/2025This gentleman provides a very professional service. He is very friendly, and explains all options available to you. Needless to say that the entire sales department is as good as Jason, but I was lucky that day dealing with Jason. It took… me no more than two hours to negotiate, sign lease contract and drive home Nissan Altima.Late night sale
by frontierbuyer on 10/25/2013updated 04/24/2025Even though I had done my internet homework I was not thinking I was going to buy a Nissan Frontier last night. However, John and Jeff were quite upfront and easy to work with and as such I left last night with my new truck!
Mazda CX-30
Ram 2500
Volkswagen Tiguan
Ram 1500
About our dealership
Thank you for your wonderful feedback! We're thrilled to hear that Juan provided you with fantastic service and made your experience smooth and enjoyable. His friendly and helpful attitude is what we strive for, and it’s great to know he stood out during your visit. We truly appreciate your recommendation and look forward to welcoming you back in the future! Enjoy your new vehicle!
by Central Valley Nissan on 10/21/2024