Fremont Ford
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Customer Reviews of Fremont Ford
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128 sales reviews
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EXCELLENT CUSTOMER SERVICE!
by ENSIGN789 on 09/20/2020Due to the current California fires I was recently notified that I might have to evacuate. With little to no time to move my stuff out of the house; I've realized that my current vehicle did not have the power to haul all my most… important valuables. I went to Freemont ford I need of help; they were the right group of professionals and I didn't think twice. As always, they were very helpful and offered me exactly what I needed, needless to say that they also gave me a decent amount of money for my trade and a great DEAL for the new vehicle overall. I would definitely recommend anyone to come see these great people at FREEMONT FORD!Ford Transit 250
by Marco Ramos on 08/25/2020Awesome Dealer , Great experience Ahmad helped me to get our new van he went above and beyond to get us the right van . Awesome Dealer from the the sales team , finance & manager great peoples to work with . I highly recommend them ...Great Dealership
by alvanjiing on 03/29/2018updated 04/05/2018I love Ford and I love driving a Ford and I love doing business with Ford. The Staff in Fremont branch is great down to earth. Feels like family.Excellent
by Feli_0953 on 01/24/2018It was very pleasant and courteous, did everything possible to qualify us for a really nice SUV family car!! Made us feel very well taken care of!! Excellent service 😉car sale
by ericmcar on 10/24/2017The salesman met me at the cars. Was very knowledgable about the mileage, warranties, and ins and out so the car. Found the car I was looking for by waling around the lot and bringing it to the front so I could test drive it.Your positive review means a lot to us and weâre happy we could help you! Congratulations on your new vehicle, and please don't hesitate to reach out if there is ever anything that we can do for you. Thanks!
Friendly help
by Beautiful96 on 07/20/2017updated 07/27/2017I came in and bought my ford explore from Aj Nader. He was very nice and friendly. I told him what I was looking for and he was able to show me a vehicle that I really liked. He even did a whole walk around of vehicle and told me everything… I needed to know. I left to go explore other dealers and at the end of the day, I came back to Aj. I never felt pressure or that he was just trying to get his commission. He was very knowledgeable.Best customer service
by Ayoubsalim on 07/12/2017updated 07/25/2017I came to this dealership to lease a car for my wife's birthday. I had really good experience. Ahmed was really helpful and went above and beyond to make us feel welcome and offer us all kind of help . He even stayed late at night to make… sure everything goes ok and used his personal car to pick me up . Awesome customer service. Dmitriy is awesome we had so many questions and he was super polite and professional he made sure we are getting the best car for the best price . U don't feel he is pushing you just to purchase but he wanted us to feel comfortable about out decisions. Awesome job. Sultan is such a polite and professional gentleman You are coming here to get a good customer service with no pressureYour positive review means a lot to us and weâre happy we could help you! Thank you so much for being one of our valued guests and we look forward to your next visit!
5.0
by Jvasque8 on 07/08/2017My first time at Fremont ford and Ahmad really took care of me. I came in with my brother and he really worked with us as first time buyers. He had a lot of patience and he really paided attention to all of our request, one of the most… honest and caring people I have seen at a dealership.Satisfied with the work and customer care
by aby12345 on 06/14/2017Got my Ford Mustang delivered in 4 hours for a great price! A little disappointed with the detailing but the customer relationship manager promised to redo it again for free after speaking about it.Run away from [non-permissible content removed]
by bncarpenter32 on 06/05/2017Easily one of my worst customer experiences I have ever had. Ben and Amin need some serious lessons in consistency and service. I came in after weeks of a dealers persistence via email. We had spoken on the phone and I had already selected… the model, terms, and had submitted an application. I went to go visit the office and the salesman I had agreed to meet had left for the day! After being tossed around multiple times and waiting I was finally seen by someone. I told him which car I was interested and he proceeded to bring a different one. I insisted I wanted to see the other vehicle and he agreed. When we began the application process the deal I had consented to was not being honored and they again pushed another vehicle. Finally they agreed to move forward if I provided more documentation. After being made to wait and some additional back and forth they admitted that they couldn't finalize anything today with the vehicle I wanted, but maybe tomorrow. At this point I had enough and decided to leave. When I went to leave the sales manager stepped between me and the door and tried again to sell me on coming into tomorrow. I told the manager not to block my departure and he paused and finally moved. Trust me buy anywhere else.Great Experience at Fremont Ford
by Lov3lyE on 05/20/2017updated 05/31/2017My experince was great with AJ in sales. He was very down to earth and attentive to our needs and our limitations. He worked hard to get us at a price where we walked away comfortable and not taken advantage of.Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Easy and Professional
by mechezo on 05/25/2017in and out in an hour. David, Tomas, and the sales manager (sorry I forgot your name!) were professional, amicable, communicative, and 100% awesome. I drove over an hour past another Ford dealership because Fremont Ford had better reviews… and an expansive inventory and I am glad I did. Really, give them all bigger bonuses. Hats off to your team!Wonderful experience at Fremont Ford
by Robin415 on 04/20/2017My experience purchasing a Ford Connect van from Fremont Ford and Mustafa was exhilarating. After researching prices Mustafa worked with me on the lowest price possible and held to his word. Buying a new car can sometimes be scary… (especially for someone who just purchased an absolutely new car for the first time ever) and everyone at Fremont Ford made the experience as stressless as possible, even Mustafa's sense of humor was welcome and fun. I have already referred someone to Fremont Ford and will continue to do so in the future. I am very happy I made the decision to purchase my new van from Mustafa and Fremont Ford.Proud Owner of Ford Fusion Hybrid
by sumarka on 04/04/2017updated 04/18/2017I had great experience while purchasing my first Ford vehicle from Fremont Ford. The internet sales manager was very kind and patiently answered all my queries. Initially I thought of buying Fusion Hybrid S. He explained us properly as a… customer what are the long term benefits of buying a fully loaded Fusion Hybrid SE model with all the advanced features. Now I am 100% satisfied with the car, specially its handling, features like sync3, powered moonroof, super silent cabin and tank like build quality. I will recommend everyone to consider Fremont Ford for purchasing Ford cars.Fremont Ford - David Valencia
by 2017whiteRS on 12/31/2016updated 01/06/2017David Valencia helped make buying my 2017 Focus RS a very pleasant experience. He went the extra mile in helping me obtain great deal and getting me out the door quickly.Mustang
by Nancycassady on 12/31/2016Great experience. Excellent low key sales. Nice sales person and finance person. And gorgeous car!!!Best dealership
by Bryguy214 on 11/25/2016updated 12/02/2016Terrific! Everything was fast and easy they really helped me get the best ride for my situation. Couldn't have asked for a more pleasant experience!Fremont Ford
by darstefne on 10/08/2016updated 10/14/2016I was greeted right away. I was helped to find what I was looking for. My concerns were listened to and it really seemed like they worked in my best interest, unlike other dealerships. I was in a hurry so they responded with fast service… all the way through finance . I would truthfully say it was my best experience at a dealership in the 30 years I have been going to them. As long as I buy Fords, I will be coming here.Thank you for taking the time to notice those efforts and for leaving such awesome review! We hope to be of service to you again! Take care!
New Car at Fremont Ford
by bruindoan on 09/08/2016updated 09/20/2016Omar was amazing! He reached out immediately when I requested a test drive of a Ford Fusion Hybrid. He made sure to pencil me in during a busy holiday weekend and was very attentive when we arrived. My father and I are very pleased with the… car and Omar was the reason we walked away with an amazing new car! Thanks!Service Department
by sfloyd71 on 09/09/2016The service department was amazing! Thank you Courtney and Jon for making the experience amazing!Great salesmen Allen.
by R6burnin on 08/26/2016updated 09/07/2016It was a great experience and very fast compared to my friends experiences at other dealerships.
About our dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by fremontford on 04/09/2018