Sunrise Ford North Hollywood
Today 8:30 AM - 9:00 PM
Customer Reviews of Sunrise Ford North Hollywood
Review type:
Great Sales and finance Team
by Luis D on 01/30/2025
Brandon and Victor from finance were very helpful from start to finish and helped get me into my new 2024 Mustang GT
31 reviews
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Amazing sale man
by Mike on 12/26/2023I had good experience with this dealer , actually depends with whom you working , I’ve been there for test drive,Mike helps me for test drive ..he talked about all retails,he had great responses, he didn’t push me for nothing..this was my… first time I’ve met great sale man , he makes everything easy for me,he was really nice person ..100% recommend to him and this dealerBrandon is the man!
by Peyton Flanders on 12/13/2023Placed an order for a full sized Bronco in May 2023. Brandon helped me customize the car with the best features for me and made the ordering process simple and easy. He communicated with me the entire time I was waiting for the car, even… throughout the strike. I could tell he was genuinely stoked for me to get this car and it made the entire experience so much more fun. He also went to bat for me to get the best deal available. Thank you Brandon!!!The Sunrise Ford Sales Team is the Best!!
by Sean on 12/12/2023The sales team at Sunrise Ford is the best!! Everyone from my sales person, Matt Judge, to the managers, and finance managers were so knowledgeable, kind and helpful. I love my new Mach E so much! This was the best car buying experience… I’ve ever had and my wife and I are coming back to Sunrise when her lease is up in March!Bad title
by Boba on 12/11/2023I am planning to write the review on Yelp. I was there for 6 hours instead of 1,5 what was promised to me. I had a scheduled appointment. This is never happened to me before, I am still very upset,couldn’t calm down when I got home. This… was very bad experiencePleasantly Surprised!
by Adam and Yvonne Schwartz on 12/12/2023My wife and I started looking for a new vehicle yesterday. Sunrise Ford was the first dealer we stopped at. The salesman Nick was wonderful. He showed us what we were looking for and was very patient. We then stopped at two other not Ford… dealers and after a few hours decided to go back to Sunrise based on both the vehicle we eventually purchased and the service provided. When we went back, Nick was with another customer so Gabe stood in and continued where Nick left off with the same high level of customer service. Neither of them were pushy and they both provided all the information we ask for. When it was time to sit down and talk numbers, I was very up front that I didn't want to go back and forth all evening. I said, just give us the best price and hopefully we can drive out of there with a new car. And that's exactly what happened! I was very impressed that there was little to no pressure and both Nick and Gabe were fantastic, providing us with everything we asked for. This was the best new car purchase experience we ever were part of. The only negative comment I have really has nothing to do with Sunrise. It's been many years since we purchased a new vehicle. I was taken aback at the lack of documentation Ford provides for they're new vehicles. No more User Manuals in the glove box like the old days. Everything is online. And the the online documentation is for the entire line of vehicles so you have to figure out what options your vehicle has and doesn't have beforehand. It's time consuming and not comfortable when trying to learn your new vehicle.Great sales experience
by Jason on 12/10/2023This dealership had a large inventory of the vehicle I wanted in stock and got me the deal I wanted. My salesperson Miguel and the team made the experience great and I am happy I purchased through Sunrise ford!Great Experiences at Sunrise!
by Brayden on 12/10/2023I have purchased my last 3 vehicles from Sunrise Ford North Hollywood and each time have been treated well and have gotten a good deal. I will continue to refer all friends and family to Sunrise!Great experience, would recommend!
by Henry Family on 12/08/2023Drove almost 2hrs for my purchase and don't regret it. Worked with Jose, Chris and Sal and they were all very friendly and welcoming. Wouldn't hesitate to recommend or come back.Easiest Buy
by Daytona Scatty on 12/06/2023I have been in the market for a while now. I came across a vehicle 2 days ago. Nick reached out to me right away & we set up an appointment same day. He made the process really easy, we took it for a test drive then we got down to business.… Nick has experience in him & you can tell he knows exactly what he’s doing. 5 out of 5.NO INTEGRITY!!! False advertisement!!! Bait and Switch
by Future Bronco owner on 01/17/2022NO INTEGRITY!!! False advertisement!!! The day before I set up a test drive and confirmed listed price of Bronco base model MSRP at 34k listed on website. Next day came in for the test drive and a price change to 49k(dealers only add on… rims/tires with 2 inch lift for 5k)a total 15k mark up in 1 day, they must be insane that's not even out the door price probably in the 55k range for base model. Had sales rep laugh at me saying that it was funny that I thought they would sell Bronco at MSRP even it is listed on there website. Also had no problem telling me that they could sell it for what they wanted as it was a vehicle that would was in high demand and low availability.. Saying that someone would come in to buy it at that price if not higher. As well as mentioning they've done it with every Bronco they've sold and will sell.. Sales guy told me the only way I could get the MSRP price was to order online and wait 6 months... Even told me to refer to Edmund's to check price. I did and found the truth.(Thanks Edmunds) We'll be going to Galpin Ford, Valencia Ford or Star Ford their competitors.
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