DCH Honda of Oxnard
Customer Reviews of DCH Honda of Oxnard
Review type:
Very good experience
by nanooksouth on 08/19/2018After lots of research, I recently purchased a 2018 Honda CR-V EX at DCH Honda. My sales rep Josh Elliott was such a pleasure to work with.. We worked out the features and price online before I even visited the dealership. On the test… drive, he showed me many of the safety and convenience features of a 2018 car. He then gave me further detailed demonstrations of features after we were done driving. His enthusiasm for the product he is selling and his knowledge of the technology, and patient explanation and demonstrations helped to confirm that I was making the right decision buying my car from DCH Honda. Josh even personally picked up the car in the exact color ( wanted from another dealership. AIso, I should have started off by mentioning that my last new car was a 1990 Volvo so the jump to this car was a big, exciting leap!Honda Of Oxnard Is The Best!!
by JaimieJams on 11/28/2016I Went to Honda of oxnard once again for my 4th car since 1997. I will never go anywhere else cuz when I went to Ventura and Santa Barbara Honda long ago they were rude and unprofessional I love my Honda of oxnard. I will miss my sweet… friend Ron Anthony but Chris Diaz & Johnathan were so great. They got me a brand new car and with the payments I could afford they thru in so much stuff and hooked me up. I will continue to refer and bring people to them they are the best ever and I give them a 12 from 1-10...Quick and Easy
by boop2u18 on 05/13/2016Great experience. Christian and Claudia were present, accommodating and professional. Christian worked with my parameters and provided more car than I expected. From beginning to end, it took about 3 hours. They have a team that pleases.Thank you for the positive feedback! I am so happy your experience exceeded your expectations. I will pass along your compliments to Christian and Claudia. Come back by any time!
Best Honda dealership
by MayraMendoza on 04/01/2016We bought a 2016 pilot this afternoon from DCH Honda of Oxnard. It is the 1st, but not last, vehicle we have purchased there. Our salesperson Eric Ordaz was a pro. He listened to us and did not apply any kind of undue pressure. He was… knowledgeable and answered all our questions. He is one of the best auto salespersons we have worked with. Thanks to everyone we worked with today. It was a great experience from start to finish!Thank you for the five-star review. We train our staff to provide informed and personal customer service, and it is great to hear Eric exceeded your expectations. Enjoy your new 2016 Honda Pilot!
great experience
by SteveRose on 08/31/2015Mitch, and TJ were very patient with us and all the rest of their staff made this a pleasant transaction. No pressure at all. Highly recommend them. My grand son was elated with his new Honda coup. We will be back in about a year to get… another Honda for our other grandson.Steve, Thank you for the great review. Its wonderful hear Mitch, TJ and the rest of the staff made your recent car buying experience pleasant. We hope your grandson enjoys his new Honda Coup, and we hope to see you again soon!
satisfied customer
by mari22 on 08/24/2015Ron and Vidal listened to my needs on what type of veh. I wanted to buy for my daughter it did not take long for both if them to get what we wanted. I left very satisfied with the 2015 Honda Civic. I will recommend DCH Honda to my fam. and… friends....Thank you Ron your the best..Vidal thank you for listening to my needs.professional treatment
by filowrn on 08/11/2015First and foremost, I'd like to thank Mr Victor Gonzalez for his professionalism and expertise. He exudes everything a salesman should be. Secondly, my friend was very appreciative for the honesty and the integrity of the entire DCH of… Oxnard staff. Kudos to you all!Thank you for taking the time to share your review with us! We appreciate your kind words about Victor and we will be sure to pass them along. We are happy to hear that your friend was happy with their experience at our dealership. We appreciate your business and we look forward to working with you in the future!
Outstanding customer service
by Errymil on 08/01/2015Me and my wife just purchased a bnew 2015 honda civic lx and we're very impressed by the outstanding customer service of christian soza and finance director jose rojas. We had few bad experiences buying vehicles in other car dealerships and… ended up regretting and felt that we were ripped off by the sales agents. But these guys are superb! No hassles at all, christian will always give you the options and will offer the best deal he could provide that made us so comfortable from the very start. For the first time we felt happy and satisfied with our buying experience. Will definitely recommend these guys. Thumbs up!Thank you for the 5-star review! We are so happy to hear that you were able to find the car that you wanted and that you enjoyed your experience at our dealership. We appreciate your business and we look forward to working with you in the future!
Ivan Guerrero and Eric Rodas
by Gogolani on 05/07/2015Just got my brand new Honda Civic today with the help of these two awesome salespersons Ivan and Eric! They were really nice and helpful! Thank you guys for your help. I would really recommend this dealership to anyone!Thank you for the great review! We are glad that your car buying experience went well and will be sure to pass along the kind words to Ivan and Eric!
Great Used Car Purchase experience
by RolfG on 03/22/2015Over the years, our family has purchased 8-10 cars of all makes at dealerships around the SF Valley but we decided to make the trip to Oxnard because I heard some good things about DCH Honda in Oxnard and Massod, the General Sales Manager.… The long story short is our car buying experience has NEVER BEEN BETTER and DCH will now be our go to place for the future. Alan Timmons showed us a variety of different cars and answered lots of questions. No hard sales techniques but rather in true let me help you find the car that works for your needs fashion, helped us decide on the car for us (used Accord LX). Then there was Jennifer Moon in the Finance Dept. Our experience with her was by far, and its not even close, the best Ive had with any finance person. An unbelievable personality witty, funny and she really gets people. She wasnt looking to load us up with this and that. Instead she was helpful and didnt look to sell us but rather give us with the information we needed to decide on our own. The way it should be done, right? And lastly, theres Masood the General Sales Manager. You can see it in his eyes that hes a guy who wants to do right by you. No games, No sales talk. Instead, he treated us like a friend of his family. Its no wonder the people I talked to at the dealership and the person who referred me really, really like him. I know, this all sounds too good to be true but it really was well worth the trip. So my advice would be that if its doable, make the drive and youll see that what I said is right on.Thank you for the stellar review of our dealership. We are so happy to hear that Alan, Jennifer, and Masood all contributed to you having the best experience possible. Congrats on your Accord LX and please let us know if there is anything else we can do for you!
honda civic si 2014
by beatheat on 01/22/2015best deal!! Jenny our salesperson was able to help us and accommodate our needs. We we're pre-approved by a credit union for 11% APR but with them we were able to go down to 5%! very good deal!Thanks for leaving us this awesome feedback from your experience with Jenny. We are glad she was able to offer you a deal on your new purchase. Hope you enjoy your Honda Civic and we look forward to seeing you next time!
My Third CRV
by wallford2 on 12/27/2014Needed a car right away and DCH Oxnard leased me a 2014 CRV with a good price. I've never leased a car before, but the information and process were clear and helpful. I look forward to another 16 years of doing business with Honda of… Oxnard. Ron Anthony was friendly, knowledgeable, and patient as was the finance officer.Thank you for the 5-star review! We are so happy that our team has earned your loyalty over the last 16 years. Enjoy your 2014 CR-V, and we look forward to serving you in the future.
Look no further, THIS is the place!
by WhitneyLynn on 11/15/2014From the minute we pulled up and saw Alan in the lot waitng to greet us, we felt at home. We came needing a vehicle but not sure whether to lease or buy? which model was best? should we go new or used? ...we had a lot of questions. Alan had… the answers. What a friendly, easy, hassle free experience! We found the perfect car, the perfect deal, and we could be happier. Thank you!Thank you for taking the time to leave us such a wonderful review! We are so glad Alan took such great care of you during your recent visit with us. I will pass along the kind compliments on his hard work and professionalism. We hope your are enjoying your new car and come see us if any future needs may arise!
Where everyone needs to go to buy their car
by honda4ever3 on 11/06/2014Years ago we stopped to look at cars at DCH Honda and found my daughter her car. Now years later and three cars later, we couldn't be happier. That is do to Ron Anthony. Anyone going in whether to buy or least a car. Knows this process can… be stressful. He made me feel so comfortable and more relaxed with the whole situation. His patience and understanding of what my needs were, is the reason I came back for the fourth time. He is truly compassionate in his job and it shows with the excellence he provides to satisfy not only me but all his other customers. The whole staff has been very accommodating, very friendly and my trade in was more then fair. Can't thank you all enough.Thank you so much for your loyalty to DCH Honda of Oxnard. Were always glad to hear from our faithful customers that our staff continues to make a good impression. Thank you for your kind words about Ron. Well be sure to pass along your comments to him. Thank you again for your business and we look forward to seeing you again next time!
Best place to buy a car
by angelbaby4ever on 08/23/2014My grandma and I both brought a car from them a few days apart from each-other from Jeff h. He is awesome with me first and then my grandma would then followed. We are both happy being with the DCH honda of Oxnard family. We had problems… but we went to the manager and they fix them right way.Awesome Experience
by jessicacon on 12/22/2009I was very leery about going and buying from a dealership. The salesperson was great. No games, we said we wanted a certain price and they gave it to us. They also were very helpful with the floor mats, which we were concerned about. The… financial guy was friendly and very helpful. He answered all my questions and made it a pleasant experience, not torturous.No response from dealer
by etaub on 10/04/2009I requested a quote from DCH Honda for a Civic, to be sent via email. I noted that I'd be buying within 24 hours. Despite the fact that they are listed on Edmunds as a preferred buyer with an obligation to respond within 4 hours of a quote… request, they still haven't responded 24 hours later. I bought a car at another dealer. As a result of their lack of responsiveness, DCH lost the sale.Pleasant Surprise
by fairwomen on 06/22/2009I recently purchased a new vehicle from DCH Honda, not my first purchase, by far! Having visited other stores I let the associate know I had little patience for games, I knew what I wanted and what I wanted to pay, I had done my homework.… From the moment I walked in I felt welcome and very little pressure; I would have left otherwise. There were no "Men in Black Suits", just a very courteous young man that actually listened to MY needs and I found the rest of the staff to be just as polite. The Finance person completed the documents quickly ( I was paying cash), the Manager actually came out, shook my hand and thanked me and the next day I received a pciture they had taken of my new car. I have heard from numerous representatives asking me if I had any questions or further needs, they actually care even after they took my cash! I not only recommend their sales department, I strongly suggest other businesses model themselves after this Dealership, again, what a pleasant surprise!Fear and Loathing
by quark on 10/03/2008Ordinarily, I'd rather shove my hand into a bucket of snakes than set foot in a car dealership. I've been buying cars since I was a kid. And the one thing that you learn is that it's a cold, ugly process that can leave with you big… regrets. I set out to buy a car on September 30 because my lease on my Audi was getting ready to run out and I needed a new car. I had read the reviews on the Honda Accords and decided that DCH Honda in Oxnard was a good place to start. They were super friendly and I was completely taken in. I let my guard down and got clobbered with a deal that I'll regret every single day for the next 36 months. Edmunds.com is loaded with genuinely useful car-buying/leasing advice. But it's no good if you don't put it into practice. My biggest single mistake was in slipping and letting them know the maximum monthly payment I was prepared to make. Car dealers are running a game against you. And knowing that number is a huge tactical advantage for them. There are a bunch of variables in any purchase or lease contract. And the dealer has an incentive to push those variables this way or that in order to make sure that you pay every dime that you're willing to pay. They are profit maximizers and have zero incentive to let you off for less. There's no 'cooling off' period in California like there is in other states. So, once you sign, you're totally had. Best practice? Don't be overwhelmed by the meaningless patter and the swirl of numbers that they throw at you. Say focused. Drill down to the true cost of the deal. Ask for the 'money factor' of a lease and convert it into the APR. Dig in and refuse to buy the add-ons that the finance department will wave in front of you. Our economy is heading into a deep, ugly recession. Customer traffic in dealerships is dropping dramatically. The domestic manufacturers are seeing huge drops in their revenue. And the Japanese and European manufacturers are starting to take a hit also. Their lot inventory is financed and it's not moving very fast. Use these conditions to your advantage. Make the dealer sell to you for what Edmunds would call 'True Market Value.' Or walk. The dealer is no doubt entitled to make a reasonable profit on their goods and services. But they're not entitled to screw you to the wall. And they can't if you won't let them.Thank you for posting this comment on DCH of oxnard. I love the description, "Ordinarily, I'd rather shove my hand into a bucket of snakes than set foot in a car dealership." Good advice to just walk away if they don't give you the MSRP. I already had a quote from another dealer nearly $2,000 more than the MSRP listed on Edmunds.com. -Khadija
EXCELLENT DEALERSHIP!
by tony_a17 on 02/23/2008I bought my first car here. It was a Civic EX. There sales and finance people are great. I had not bought a new car before. They said it would be tough and recommended I get a DX model because it would be easier to get approved because it… was cheaper. I really wanted the EX and they did not pressure me into getting a DX or any other car and they got me approved. I recommend this dealer to anybody.Excellent Buying Experience ask for Jeff H.
by Jim_Graham7 on 04/04/2013updated 04/25/2025I want to bring to your attention a very positive buying experience I had when visiting DCH Honda of Oxnard on Thursday March 21, 2013. Jeff H. guided me through the purchase of my 2013 Civic EX. I have been buying cars for over 40 years… and I have bought plenty of them over the years. This makes my 7th purchase of a Honda Automobile. In addition I have also owned 2 Honda motorcycles and at least 20 other new cars. My first car was the Honda 600 Z coup in 1971. I purchased my 2011 Honda CRV from another dealer but Jeff has won my loyalty to DCH. Jeff H. is the Gold standard on how to give excellent customer service in making the new car purchase an enjoyable task. His comprehensive product knowledge and calming approach to the sale is second to none. He has put back the enjoyment and excitement in buying a car again. Something that has been missing in the auto sales profession for a long time and that I know the auto industry has worked so hard to repair. If there is any way DCH can clone Mr. Hall, please do it. In addition I mean no disrespect to any other sales professional working for DCH in regards to their performance. This is my own personal experience with Mr. Hall and all to often people are so quick to criticize and to slow to compliment. I believe that when someone is doing an exceptional job they should be recognized and be given positive feedback for it. DCH as a dealership has follow-upped with me since I purchased my 2013 Civic EX, the customer relations department and Jeff himself. I know the automobile manufacturers put tremendous pressure on their dealers to preform to high customer service standards but I as a customer can read through whether or not they are acting out of obligation or from a place of sincere care for their customers. Your organization shows a genuine care for your customers. I will not hesitate to refer customers to Jeff and to DCH moving forward. Great job!Thank you so much for taking the time to write this thoughtful review! Our staff works hard to ensure you have a wonderful experience and that we earn your business the DCH way. Jeff is amazing at what he does and his expertise is truly impeccable- we are happy to have him on our team. We appreciate your loyalty and are looking forward to seeing you again, and whomever you send our way. :)
Serving the Oxnard area for 26 years, DCH Honda of Oxnard, located at 1500 East Ventura Boulevard in Oxnard, CA, is your premier retailer of new and used Honda vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of staff to put you in your ideal car, truck or SUV today!
- Complimentary Drinks
- Complimentary Coffee
- Television
- Express Service
- Vending Machines
Jamie, we so appreciate the five stars and your loyalty to our dealership. We always look forward to assisting you. Enjoy your new vehicle!
by edmatthews on 12/02/2016