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Customer Reviews of Land Rover Pasadena

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2 sales reviews
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  • UNLAWFULLY HOLDING MY TITLE

    2 out of 5 starsby AGUIAR on 09/28/2022

    it was all going well up to the payment and delivery. When I went to the clerk of my county, discovered that they would require the title, that David have said before that shouldn't be given to me, but to the bank. Then I have requested to the bank to provide the title to the clerk and, after 3 weeks, the bank have said it have never been handed from Land Rover Pasadena to them. So that I have connected with David and Victor and what my surprise when they said the would not hand my title over the lender until I have done a VIN inspection, that would be required in my county but: THE VIN INSPECTION CAN NOT BE DONE WITHOUT THE TITLE. When I pointed this, so that they stopped David stopped the communication, then I pushed back in the other day, Victor came up with the same bizarre debate about me missing the "vin inspection" and again, they stopped communicating. Thus, I'm now with a fully paid car, risking not being able to use it because .... I don't know. LAND ROVER PASADENA JUST KEEPS UNLAWFULLY HOLDING THE TITLE OF A FULLY PAID CAR.

  • Professional, fast, fair and treated like family

    5 out of 5 starsby Mkroutilin on 07/09/2019

    David Bouwell - if you don’t want to spend hours at the dealership talking about prices and negotiating back and forth but are short on time and want to get to the point, he is your guy. I’ve bough and leased nearly 8 cars in the last 12 years and have always dreaded going to the dealership to finalize a deal. Same here, I was not looking forward to going in and was telling my wife I’d be back in 3-4 hours, but David has other plans in mind. He has the car pulled up, immediately went on a test drive, explained almost ALL features in a 5 minute test drive without overwhelming me at all, came back, did an inspection of the car together, sat down, ran the numbers instantly, I asked for a price reduction - he had no objections, went to ask the manager and they met me more than half way of my asking reduction. Extremely fair treatment and price especially on a rare very low miles Range Rover sport. Had a purchase contract signed and in hand literally within 45 minutes of getting there.

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