Customer Reviews of Merle Stone Chevrolet
Review type:
Great experience!
Great experience!
by Alestrange on 10/28/2024Alex and his team at Merle Stone did a great job of walking us through the entire transaction, staying in communication and answering any and all questions regarding the sale. Went above and beyond - made the whole process a pleasant… experience.Thank you for the wonderful feedback, Alestrange! We're thrilled to hear that Alex and his team at Merle Stone provided you with excellent service throughout your transaction. Clear communication and addressing all your questions are what we aim for, and it’s great to know they made the process so pleasant for you. We appreciate your support and look forward to seeing you again!
The Best in the South Central Valley for Chevy & GMC
by Mom24Chicks on 04/11/2018This is our second time going to Merle Stone in Porterville. In January 2017 we bought a Chevy Equinox after comparing the price, quality, & mileage of available cars in Bakersfield and the surrounding areas. Merle Stone beat everyone in… all 3 area easily. And theyre so much easier to work with than our local dealerships. The driver of the Equinox was in an accident and the car was declared totaled. It wasnt even a question of where we were going again. This time we bought a GMC Terrain (same car basically), again with low miles and the best price in the area. Javier and Billy took great care of us, staying beyond closing time. They have won our loyalty.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Merle Stone Chevrolet Team
My Merle Stone Service Experience
by johnrobertsr on 01/02/2016Appreciate your free shuttle service to and from dealership and the free car wash. Thanks for the coffee. The $25 coupon was fantastic. Thanks to all your great employees.lisa sandoval
by Lisabisa1977 on 11/25/2015updated 12/04/2015Our sales man Eric Clark was professional, knowledge and made us feel confident in the choice we made. I purchased from you guys because I at no point felt pressured into something I didn't want. I walked away from the Toyota the same day… due to that reason. The finance process was easy and rather prompt. I am 100 % satisfied with my purchase. Thank you Merle Stone !!Hello Lisa and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Eric was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook to catch great service specials! Be well, Jason Martin - General Sales Manager - jason@stonechevy.com
Merle stone
by Javar530 on 11/12/2015updated 11/23/2015This dealership is by far the best. I havent had any issues and no rush in buying a vehicle. I got all the help i was looking for and i got the vehicle i asked for when i spoke to the sales person via phone. ,This dealership is by far the… best. I havent had any issues and no rush in buying a vehicle. I got all the help i was looking for and i got the vehicle i asked for when i spoke to the sales person via phone.no more to say
by Edwardsy on 11/10/2015updated 11/23/2015they picked me up dropped me off all in one piece, served me hot coffee, and sent me on my way. everything fixed washed and lookin good. thanks merle stoneMerle stone
by Bienvenido530 on 11/12/2015updated 11/23/2015This dealership is by far the best. I havent had any issues and no rush in buying a vehicle. I got all the help i was looking for and i got the vehicle i asked for when i spoke to the sales person via phone.Thank you for the excellent review! It is great to know that were able to provide you with a helpful service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Regards, Jason Martin - General Sales Manager - jason@stonechevy.com
Chevy Cruze- Would not change it for anything!
by Miranda11 on 10/28/2015updated 11/12/2015Experience was great. We received quality service and the sales personal was friendly and provide us with all the required information.Miranda, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly, and knowledgeable customer service and will be ecstatic to hear that you left Merle Stone Chevrolet Tulare satisfied. Dont forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best regards, Jason Martin - General Sales Manager - jason@stonechevy.com
Merle Stone Chevrolet Porterville
by KathyG59 on 09/17/2015updated 11/03/2015I was treated respectfully and your sales staff were friendly. They went over all details of new car buying and made the whole transaction pleasant and worry free. Eric Clark and Jeff Martin are to be commended for their dedication to… attention and making me feel important. I wish there was a higher rating than Excellent....Kathy, thanks for this marvelous review and congratulations on your new car! We are so pleased that Eric and Jeff able to provide you with such exceptional service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. All the best, Jason Martin - General Sales Manager - jason@stonechevy.com
Get the car you want - every time!
by Mal_one on 04/02/2015I found the exact car I wanted, color and options, online at another dealership. I contacted Merle Stone Chevrolet and asked them if they could match that deal. They told me if that was the car I wanted, they could get me that car at that… price. They drove 200 miles and two days later, I had my car. Nothing makes me feel better than getting exactly what I want at the price I wanted it. Thanks Merle Stone !Chevy Merle Stone, porterville, 2015 Chevy equinox
by jruelas559 on 03/11/2015updated 03/23/2015the sales Representative was very helpful and satisfied my familys needs. I would definely recommend Chevy and Louie martinez the representative that attended to me and my family. Look forward to dealing with this dealership in the future.New car
by Dylan_559 on 02/24/2015updated 03/05/2015I couldn't be more happy with the purchase of my new vehicle. I went into this buying process with a very poor attitude because I was sure I wouldn't be able to afford something that I was looking for. However within minutes of talking to… Courtney she made me feel reassured that we could figure something out. All thanks to her I ended up getting the EXACT vehicle that I wanted at a price that was just perfect. If I'm ever in the market for a car good there's no way I would go anywhere else!survey
by chui on 02/19/2015updated 03/02/2015My experience with merle stone porterville was very good. My sales person courtney silva was great very understandable respectful lovable just great. I couldnt decide between 2 cars and courtney just gave me space to think things thru til i… could make up my mind. I want to thank her and all ur staff for treating us like family. Was a pleasant easy experience. Courtney kept me up to date with details about my car and contract very good service.A+++++++
by Mayra23 on 02/03/2015updated 02/17/2015Best experiance buying a car I have ever had!! Everything was perfect. There can't possibly be a better place to buy your next vehicle then at Merle Stone Chevrolet!!wasted 3 hours, still got a dirty car interior.
by Popweasel on 12/19/2014updated 01/02/2015Josh Smith was great to work with, appraisal took 2 trips to the dealership and upon second time (with appointment) I had to wait 2.5 hours for a "safety and smog" check on a vehicle that had been smogged 6 month prior.happy buyer
by Jenzhen on 12/19/2014updated 01/02/2015The environment was pleasant Ken was really helpful and straight forward. My only recommendation apply some blinds to the windows for a better and more comfortable environment.Merle Stone Porterville
by MDIAZJR on 11/15/2014updated 12/08/2014We worked with Salesman Josh at the dealership and from the get go he was very helpful, knowledgeable, and made this car buying experience fast and easy. Outstanding Customer Service and my friends and family will now go see Josh at Merle… Stone when it's time for there new car. Thanks again Josh!OUTSTANDING!
by jebutler80 on 10/23/2014Ken worked hard to put us in the vehicle that best suited our needs and explained to my wife (who will be the primary driver) how to use all the benefits of the new vehicle. Billy explained all of the finance details in a clear and logical… manner and ensured that we were satisfied with our financing. These two gentlemen performed their duties in a manner that can only increase the reputation of Merle Stone and the Chevrolet brand. I have already recommended them to friends and family.Great Experience!!!
by jeffdzimmerman on 09/29/2014Ken and Billy were great to work with, everything was taken care of smoothly. Both of them called a few days after just to make sure I was completely satisfied. it was a great experience all the way around.2014 Chevy Cruze Diesel!
by truthstar on 09/07/2014updated 09/29/2014Junior was extremely helpful and understanding. I didn't feel any pressure from him and he respected my decisions, as well finding the best financing options.carolyn
by Carolynayesh on 09/19/2014Joshua definitely is the face of Merle Stone Chevrolet. He went out of his way to work with me and make sure I could get financed. As a college student I extremely appreciated this. I now have the ablitiy to drive around in a car but I get… to drive around in a brand new Chevy Cruze. Thanks a lot Joshua and the finace manager who helped!! I will definitely refer all of my family and friends your way.
Chevrolet Silverado 1500
Ford F-150
Jeep Grand Cherokee 4xe
Thank you for the wonderful feedback, Alestrange! We're thrilled to hear that Alex and his team at Merle Stone provided you with excellent service throughout your transaction. Clear communication and addressing all your questions are what we aim for, and it’s great to know they made the process so pleasant for you. We appreciate your support and look forward to seeing you again!
by Jessica Corbin on 10/29/2024