Skip to main content
Today 10:00 AM - 7:00 PM

Customer Reviews of Poway Honda

Review type:

169 reviews
Sort by:

  • Excellent

    5 out of 5 starsby David S on 06/12/2021

    Professional and courteous staff. A pleasure deal with as always! Highly recommend that you buy and always have your service done at Poway Honda!
  • Superb Sales and Customer Service

    5 out of 5 starsby Ulysses S. on 05/30/2021

    My experience at Poway Honda is an experience I will never forget. I am glad I made my first purchase of a car here at Poway Honda. Brian Mallow made this experience phenomenal and he genuinely cared and looked out for the best of the client. He went well beyond his own efforts to give me a great deal. I will definitely be going back for my next purchase! Thank You Poway Honda!
  • 2016 Honda Civic A/C Repair

    5 out of 5 starsby Rowez2021 on 05/03/2021

    Experience was outstanding as always. I want to thank Mr. Al Rodriguez from Poway Honda, Poway, CA. for an outstanding customer service. Mr. Rodriquez went above and beyond in helping me with the repair of my A/C system for my car. His knowledge of his work and resources played a big role in getting my car fixed.
  • Always great service

    5 out of 5 starsby PTarantino on 03/23/2021

    Poway Honda has been servicing my vehicles over the past 13 years. Even though other Honda dealers are closer, I still travel the extra distance because my service rep. Nyphon always takes great care of me.
  • Bought a 2021 civic ex hatch

    5 out of 5 starsby Allan P. on 03/07/2021

    Excellent all around! Everyone was very welcoming. Really good car buying experience for me! Thank you so much!
  • Poway Honda: Mickey Perez

    5 out of 5 starsby Bravado on 11/29/2020

    Mickey Perez went above and beyond making sure our deal went smoothly with the purchase of my vehicle and even procured the exact vehicle that I wanted from another dealer. I would definitely buy another Honda from him again.
  • 2014 Honda Accord starter motor replacement

    5 out of 5 starsby Robert57thFG on 10/31/2020

    Al Rodriguez always helps me with my Accord maintenance . We go over all options before the work begins. The costs of service at all dealerships are high so we try to find reasonable solutions. He's always honest with me.
  • Change oil.

    5 out of 5 starsby tessa Silva on 10/13/2020

    Kem Ujiiye did a great job! He is very approachable too. Thanks Kem!
    • Hi Tessa Silva, thank you for taking the time to leave a review for us at Poway Honda. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Poway Honda!

      by Mary Margarete Jones on 10/23/2020

  • Service with Care

    5 out of 5 starsby Bernard on 10/13/2020

    Shout out to Marco! Super friendly and efficient during these challenging times. Went above and beyond taking care of his customer. Appreciate the kindness. They are a little short staffed, so be patient.
    • Bernard, we are so pleased you enjoyed your visit to Poway Honda! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

      by Mary Margarete Jones on 10/23/2020

  • New 2020 CRV HYBRID

    5 out of 5 starsby Highlifejeff on 08/24/2020

    Poway had the car was very low hassle dealing and I got The price I was hoping for.
  • A/C condenser recall

    3 out of 5 starsby soglitz on 07/27/2020

    This was all a waste of my time. I made an appointment following the recall notice. I am a widower and live alone 25 miles from the dealership. I had to find neighbors who were free to pick me up. I was told that it would take all day but no loaner car was available. When I returned home, I got a call telling me the faulty condenser was the problem but it would take a month to get a replacement and to come and pick up my car. They would call me when the replacement part arrived. My neighbor then had to drive me back over to get the car. I am now waiting for the replacement
    • Thank you for your review. We are sorry to hear that your experience was less than ideal. We hope you'll give us a second chance to make your next experience 5-star worthy.

      by Mary Margarete Miller on 07/29/2020

  • Honda Poway

    5 out of 5 starsby julie kat on 07/03/2020
    updated 07/10/2020

    efficient, safe and very polite service
    • Julie Kat, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

      by Mary Margarete Miller on 07/19/2020

  • Services

    5 out of 5 starsby Stella d on 07/10/2020

    Great experience, everything was told clearly regarding prices and what work i need to do.
    • Hi Stella D, thank you so much for your positive comments about Poway Honda! Please don't hesitate to reach out to us if there's anything more we can do!

      by Mary Margarete Miller on 07/11/2020

  • TPMS service

    5 out of 5 starsby Lourdes on 05/27/2020

    Mike, the service technician who assisted us was very professional and polite.
    • We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

      by Mary Margarete Miller on 06/02/2020

  • Sales

    5 out of 5 starsby Sonyanl on 01/15/2020

    Rhodel Pelimiano my sales person for the purchase of my 2020 Honda Pilot was vey helpful and accommodating!
    • Hi Sonyanl! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

      by Mary Margarete Miller on 01/20/2020

  • Exceptional Poway Honda!

    5 out of 5 starsby PM2013* on 12/26/2019

    If you want to purchase a new Honda car in San Diego, you do not need to look anywhere but Poway Honda and Gary Lobel as your sales consultant. Gary is simply the best person to buy a new Honda from. I am not just saying it; I have purchased several Honda cars from Gary at Poway Honda and the most recent one was a 2020 Honda Accord last week. I have been a happy customer every time and I have got the best deal possible every time. Gary is extremely nice, friendly, helpful, knowledgeable, courteous, and above all trust worthy. He always goes the extra mile to make to make our car purchasing experience a pleasant one and also an easy one. He gives you a deal that you can not find anywhere else either online or at other dealerships. I have several data points in support of my claim. With one purchase from Gary, you will become his customer for all your future Honda cars. Thanks a lot Gary. I have to note that everyone at Poway Honda dealership is nice and friendly and will work with you to make you happy with your new car. I like to thank Ryan Kreutz in the finance department who made our recent transaction very easy and smooth. Ryan was extremely nice and helpful. He provided us with all the information we needed to complete the purchase. Thank you very much Ryan. Steven was also very nice and helpful in support of our trade-in. He provided us a very competitive offer for our trade-in Honda Accord. Thank you very much Gary, Ryan, Steven, and all Poway Honda staff for all your help with our recent Honda Accord purchase and Happy Holidays!
    • Pm2013*, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

      by Mary Margarete Miller on 12/31/2019

  • A1 Service

    5 out of 5 starsby hcivic2015 on 11/28/2019

    Great service. Great waiting area. They break down everything on what they're going to do to your car including the price. No surprises. No Complaints.
    • We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

      by Mary Margarete Miller on 12/04/2019

  • Good customer service

    5 out of 5 starsby Kim Huynh on 11/17/2019

    Nicola Chriss (our sales manager) is very helpful and patient. I am very happy with my purchase from start to finish.
    • Hi Kim Huynh! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Tombras Intern on 11/21/2019

  • Poway Honda

    5 out of 5 starsby Poway Honda on 11/08/2019

    I only take my wife CRV to Poway Honda I trust them to take car her Honda
    • We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

      by Manager on 11/19/2019

  • Very Happy With Service

    5 out of 5 starsby Emerson on 09/08/2019

    I have been getting my 2017 Honda Civic touring and 2008 Honda Pilot EXL service at Poway Honda. The team that work at the service department have been very helpful and friendly since I can remember. I highly recommend Al Rodriguez, he is very friendly and knowledgeable service advisor, he will take good care of you. Always update you when your car is being service. Also, he can do a price match to a different Honda location just show him the quote or a coupon.
    • Emerson, we're happy you found our staff to be so supportive during your experience here at Poway Honda. Thanks again for taking the time to leave us this information about your recent visit. Take care!

      by Manager on 09/13/2019

  • Great Service!

    5 out of 5 starsby CarrieJ on 02/27/2019

    Prompt, professional, friendly service! This is a great improvement from last time I was there for service this past September when it seemed that there weren't enough service advisors working. John Soriano provided great service!
    • Hi Carriej! We're so happy John was able to help you out! We look forward to your next visit! Take care!

      by Poway Honda on 08/24/2019


About our dealership