Customer Reviews of Riverside Nissan
Review type:
Happy ending
Happy Nissan Service client
by Ricko on 03/25/2025Thank you Nick for your great customer service each time , I get .t cars done . Fast and easy service. Always let me know if something needs updating or replaced.Thank you, Rick, for your wonderful feedback! We're thrilled to hear that Nick provided you with excellent customer service and that you found our service fast and easy. At Riverside Nissan, we strive to keep our customers informed and satisfied. We look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great Customer Service!
by Rick O on 09/01/2024Nick Mayne, Riverside Nissan service manager , has taken care of my Nissan cars. For over10years now. Always satisfied with his customer service. Ask Nick for your service needs.Thank you, Rick, for your wonderful review! We're thrilled to hear that you've been satisfied with the service provided by our service manager, Nick, for over 10 years. He truly puts in the effort to ensure that our customers are well taken care of. We appreciate your support and hope to see you again at Riverside Nissan for your service needs! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Happy ending
by Betty on 03/11/2024What I like about it is that the cells person that helped me out. She was very well informed about the vehicle and very helpful in responding all my questions. Overall, with all of them that help me out work with me to get what I want it to… make me happy of what I want and I appreciate that. So thank you. Betty Caesar and Jesus for your professional help.Betty, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Best customer service
by Janeth on 03/10/2024Estaban was amazing he provided me with all the coupon deals and although my appointment was later in the evening he went the extra mile to process the warranty paperwork needed for my tires to be covered. I appreciate Estabans superb… customer serviceThank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Janeth. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
In n out
by Vicky on 03/10/2024I really like the quick service with appointmentThank you for this amazing review! We really appreciate your business, Vicky. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Watch for unneeded extras!!
by California buyer on 03/08/2024Sales staff very friendly. But, dealership added CilaJet that is not needed, and TheftPatrol that duplicates manufacturer's theft protection. Watch out for unrequested addons that "can't be removed"Thank you for visiting Riverside Nissan’s service department. I am glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
10 Star
by Juan Lopez on 03/04/2024We loved the Very friendly and professional service Rosendo Villagomez was our sales Rep and he and Cesar went far and beyond to get us into a new car with very reasonable down payment and low monthly payment I strongly recommend Nissan of… RiversideWe really appreciate the kind recommendation, Juan. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
The service was good and fast, it took exactly the time that they said.
by Tony on 02/25/2024The waiting room is very comfortable and inviting.Thank you for this amazing review! We really appreciate your business, Tony. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Mac from Riverside
by Mac on 02/24/2024Nissan of Riverside was very helpful and willing to work with me on getting the monthly car payment to what I wanted. My wife and I went there one evening to look at a few of their vehicles. We found a vehicle we were happy with. I told… the salesperson what I wanted to pay and I was not putting anything down except my trade in. They could not work the monthly payment I wanted and told them thank you. To my surprise the salesperson called me the next morning and after speaking to I believed was the finance manager they were able to get me to the monthly payments I wanted. My wife and I went down after work and signed the contract. I was pleased with the service and professionalism that everyone at Nissan of Riverside provided. I would consider buying another vehicle from them in the future.Thank you for sharing your experience, Mac. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
1998 Frontier
by Mac on 02/22/2024Our service was outstanding. Everything works great, thanks to our service rep Nick…..even though it was a little pricey, we couldn’t be happier. Thank you Riverside Nissan!Thank you for writing about your visit with us, Mac! I am happy to hear that Nick was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Awesome experience
by Leesette on 02/18/2024Every person I came in contact was knowledgeable and excited about answering all my questions. I told Betty what I was looking for and she expertly helped me try out my options and helped guide me through a otherwise stressful experience.… I am satisfied and excited about my brand new Nissan Sentra. I would recommend Riverside Nissan to my friends and family. They have a great friendly professional team!Thank you so much for taking the time to share your feedback with us, Leesette! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great work on my car!
by Linda Hunt on 02/18/2024Very cordial, make a good effort to understand the need, met my expectations!Thanks for this awesome review, Linda! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great Experience
by Eli Nazir on 02/17/2024Felipe and Nima were great. Made entire process very easyEli, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Always Helpful
by Mora on 02/16/2024Large selectionThank you for leaving us this great review, Mora! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Help Fix my Brakes!
by Jackie Stewart on 02/15/2024I called and was treated well. My brakes needed attention right away, and they were willing to let me come in right away. Within 3 hours my brakes were fixed and I was able to get back to my day. Thank you very much for all your help!Thank you for leaving us this great review, Jackie! We are glad we could get your car brakes all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Amazing experience!
by LaTanya R on 02/15/2024I was very impressed with the transparency of everyone I met and worked with regarding my situation and circumstances. All of them went the extra mile to assist me with the the transportation I needed and I highly recommend them!We appreciate your input, LaTanya. We're glad to hear that you are consistently impressed with the service we offer here at Riverside Nissan. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great experience!
by Poleth Guzman on 02/15/2024The service was amazing. They were so friendly and professional, Rosendo was very personable, and informative. He helped me get my first car and I’m very happy with it!Poleth, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Always a great experience with scheduled maintenance.
by SteveK on 02/15/2024This time I got an email that linked to a web page with coupons for service, and options to setup an appointment. Super easy. Marcos is a great guy to work with.Steve, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Riverside Nissan! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Quick and worked with our budget
by Kathy Espino on 02/15/2024This dealership was very willing to work with our budget. They got us the family car that has plenty of space, plenty of seats and lots of safety. Exactly what we needed and were looking for. No other dealership could do all those and stay… within our budget. They did not waste our time it was a very quick process and very easy to understand. Everything was easy to understand. Cant thank everyone at this dealership enough especially Betty who went above and beyond for us.Kathy, we appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Not pleased
by Adrienne on 02/10/2024Sent my car in because two of my tires kept losing air every two days. The car was serviced and tires rotated, but we were told it would take too much time to check all the tires and sent us on our way but issue not resolved. I was so… pissed at this point. So, be cautious of how important your safety is to this service team . Thanks, Nissan!We’d like to thank you for sharing details of your recent experience at our dealership, Adrienne. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Sweet Transaction love my Nismo Z
by Raul G on 02/06/2024I had a great experience with Danny and Sam, it was an easy transaction and everyone there was friendly and easy to deal with, especially the finance department. They made adding to my monthly payment a breeze and it didn’t hurt like other… dealerships do it! Great team, they all deserve raises and free lunches for life! Thanks again Nissan of RiversideThank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Raul. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Nissan Frontier
Nissan Kicks
Nissan Sentra
Nissan Rogue
Riverside Nissan, your premier Nissan Dealership serving the Inland Empire where you'll find our entire team is 100% committed to delivering the very best possible experience for all our customers. The incredible quality of the vehicles we sell and maintain is plain for anyone to see, and it's our aim to offer a service to all our customers to match the excellence of the vehicles we sell. Whether you're in our showroom viewing the latest stunning models from Nissan, or you've brought your existing vehicle to us for work carrying out, we'll do everything we can to meet all your needs and requirements and to exceed your expectations whenever we can. Our friendly and experienced team is ready and waiting to help with whatever you need, whether it's information on our new and used vehicles, or the services offered by our professional and highly trained service center and parts department.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- French
- Chinese
- Spanish
Betty, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
by Riverside Nissan on 03/12/2024