Customer Reviews of Riverside Nissan
Review type:
Happy ending
by Betty on 03/11/2024
What I like about it is that the cells person that helped me out. She was very well informed about the vehicle and very helpful in responding all my questions. Overall, with all of them that help me out work with me to get what I want it to… make me happy of what I want and I appreciate that. So thank you. Betty Caesar and Jesus for your professional help.
541 reviews
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Nick the best service rep
by Enrique felix on 03/30/2021Besides the fact if you're going to buy a car of course I will refer jay the best sales rep you can go to, I would like to indicate in this service department all the service reps look like great people and I know they do a great job but… the number one service rep that I go to is Nick, I make sure that I get the best value out of my service for my vehicle and Nick always delivers the best service required and overall for my vehicle I feel that if it wasn't for Nick and everything he does to make sure that I get the right service my vehicle wouldn't be in the great condition that it's in to stay at its best so I would just like to say thank you to the service department for everybody always looking great and doing great and most of all thank you Nick for being my service rep.NV200 trans service
by Richard Tuleja on 03/29/2021Service personnel were welcoming, Friendly and caring. The front receptionist to the main entrance of the dealership however gave the cold shoulder feeling. Almost as if anybody that talked to her was a nuisance.Service was fast. In and out.
by Ray Gonzales on 03/28/2021Quality work.Friendly
by Wilson on 03/27/2021Very friendly and they pay attention to your needs.Laid back
by Julian Moore on 03/27/2021They're so laid back there, that they let me use the office printer so that I can show proof of having my Pay StubBuying a new car
by Bill shipton on 03/27/2021I had a great experience buying my new altima. My salesman was Juan and he did a great job.Best team ever
by Keyannah dawson on 03/26/2021Everyone is very friendly, welcoming, catering and efficient.Efficient & in a zip !
by Dara Koster on 03/26/2021This is the best dealership I have gone 2 buy my truck twice already , & the sale had gone very efficiently , & in a zip . No huff , no puff , & in a flash , we were out the door w/our new truck keys in our hands . And that's what I like… about this dealership , that has given me , in a 2 yrs span ( 2019 & 2021 ) the opportunity to own the truck without much huff & puff , & w/a less than perfect credit as well . How refreshing it's for me , 2 feasibly be able to upgrade my truck from a medium size to a larger one without much sweat , & more so w/ a monthly payment of only $ 50 dollars more than the original previous pymt . I was in extasy considering that my credit score was at a so so stage then . Thank you for taking a shot at me , & making me twice , the proud owner of this beautiful Titan 4x4 truck the second time around. Keep up the good work U all sales people out there , by trying to make all future buyers be the proud owner of any new trucks or cars just like me ! Twice , my good experience w/Riverside Nissan has been a divine one , & I would stronly recommend this place to anyone to go try , & give it a shot , even w/a less than perfect credit !! And as the good saying goes , " It doesn't hurt to try " . After all , all they could say or do to you , is denying the sales !!Best service ever!!
by Darlene Snyder on 03/26/2021I have been going to Riverside Nissan for several years now and have dealt mostly with service rep, Nick Mayne. He is always courteous and helpful. Everyone in the service department are wonderful.New Car Purchase
by Kathy Vinson on 03/26/2021My sales experience went extremely well, one of the best sells experiences I have had in all the years of buying cars. The sales manager Thomas Levin was very helpful, the sales representative Alejandro was extremely helpful and… knowledgeable about the vehicle and Mario the finance guy was very helpful. Those gentlemen make a great team and I am very pleased with their service. I was only in the dealership for a very short period of time, not like other dealerships that keep you there for hours on end. My sincerest thanks to you all.Nissan Riverside Best Place to Get a Ride
by Car Owner Deshea on 03/26/2021I loved everything about my experience, the salesman I worked with was very understanding and relatable to my situation and history and when it was all said and done I drove away in a much needed and reliable Car. Shout out to Juan.Above Excellent
by Jeffrey Mcguire on 03/26/2021Very very good dealerships they took there time with me and my wife never did once they tried to ouch us into the deal all I can say they took there time with us and we drove off with a 2021 Altima thank you for all of your kindness.Great service
by Angela Velasquez on 03/26/2021I brought my moms car to get service for the first time and the customer service and the service provided to her car was great! Thank you Chito for helping me!Anything to help
by Michael Hinkleman on 03/26/2021I worked with Jose and even though other dealerships turned me away without even a test drive they got me in a new car even with with bad credit. These guys will fight for you.Treated like a nobody
by Dash on 03/21/2021Last week 3/16/21 I went in for an scheduled appt for an oil change. 3 people at desk but they prefer to finish paperwork b4 helping a live customer. When the girl finally got to me she took my keys then dismissed me to the waiting area!… Hello! How about finishing a paying customer and not send them to waiting room! It was Jvst a car drop off and go! Why do I have to go to waiting area ?! After seeing 5 workers talking I decide to go back to service desk and finish my simple drop off. Cuz I’m not about to wait till she good and ready to call me. Anyways nobody can answer questions , and they keep saying let me speak to my manager , cuz u know , management is always on lunch here apparently. Good luck getting thru in a timely manner. Nobody should b sent to a waiting area unless yovr car is being worked on and u decided to wait in area . Even if u wanna drop off yovr car, be prepared to be sent off cuz it’s an inconvenience to them to finish a car drop off to the females workers especiallyEveryone was so much help wonderful service
by Ronisha Johnson on 03/12/2021updated 03/19/2021I was help by a Young men name Juan his self and everyone else made the experience so successfulI in me getting me my new carEasy and Helpful
by Alexa S on 03/16/2021Marcus made my first time experience most helpful and made me feel at ease. I’m a happy customer and my car is sitting higher. :)Riverside Nissan is where you want to buy!
by Cindy Rowland on 03/15/2021Jay was awesome! He was very patient and answered all of our questions. Jay is very personable too. He was great to work with. No pressure!Bought a nissan
by Louise on 03/15/2021Louise Juan and Jesus finance were wonderful to work with. Made us feel very comfortable.Carl was AWESOME!!!
by S Conyers on 03/15/2021This dealership was very professional and helpful I reccomend Riverside Nissan to anyone shopping for a new carExcellent customer service
by Christine on 03/15/2021I have been taking my suv at Riverside Nissan since I purchased it. I’ve always been treated well and was always kept informed of status. Nick is my service advisor and he’s always been professional, accurate and friendly. Highly… recommended.
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About our dealership
Riverside Nissan, your premier Nissan Dealership serving the Inland Empire where you'll find our entire team is 100% committed to delivering the very best possible experience for all our customers. The incredible quality of the vehicles we sell and maintain is plain for anyone to see, and it's our aim to offer a service to all our customers to match the excellence of the vehicles we sell. Whether you're in our showroom viewing the latest stunning models from Nissan, or you've brought your existing vehicle to us for work carrying out, we'll do everything we can to meet all your needs and requirements and to exceed your expectations whenever we can. Our friendly and experienced team is ready and waiting to help with whatever you need, whether it's information on our new and used vehicles, or the services offered by our professional and highly trained service center and parts department.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Languages Spoken (4)
- English
- French
- Chinese
- Spanish
Betty, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
by Riverside Nissan on 03/12/2024