Customer Reviews of Riverside Nissan
Review type:
Happy ending
Easy Speedy Customer Service
by Chita on 06/10/2022Chita was a great help. He was a consummate professional. Helped me right away and kept me up-to-date with my service details. Superior Service. Thanks Chito. 👏🏼👍We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at Riverside Nissan was able to provide you with an unforgettable experience! Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Esteban Leiva (from Nissan)
by Esteban Leiva on 06/10/2022Excellent Service. Take care of the check engine light fast. I trust them., they did a good job.Esteban, I appreciate you taking the time to leave Riverside Nissan this excellent star rating. Please do not hesitate to reach out if you need anything in the future be it service or sales. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Service Performance
by Laura on 06/08/2022I have never had a problem with Riverside Nissan in the two years that I’ve serviced with them. I drive 55 miles because they are so reliable, fast, and trustworthy! Not to mention their hospitality is great! They always exceed my… expectations! Thank you to the service team for the positive attitude and excellent communication skills!Laura, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Riverside Nissan for your vehicle needs. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Incredibly helpful
by Kurt Santos on 06/08/2022I had an incredible experience with this dealership, they were very helpful and flexible with handling our payments and cooperated with us even while all parties needed to make the transaction weren’t present immediatelyWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Perfection
by Wayne on 06/05/2022The service department is very nice/knowledgeable and concerned about the customer's.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Oil change
by Mary on 06/04/2022They were very helpful and friendly.Hi Mary, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Service
by Robert on 05/31/2022When I’m for basic service, Tito took care of everything, had Murano washed all went smoothly, Have been here many times with both our vehicles, always deal with Tito, so far all is Great. Will continue to come here, even though we have… another Nissan dealer close to our home.Hi Robert and thanks for your kind words! We appreciate our team here at Riverside Nissan and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great service department!
by Flower Sahagun on 05/27/2022Everyone in the service department was very kind and helpful. They were professional and friendly, I was greeted with a great vibe and smiles. I was able to make an appointment quickly and get an oil change, brakes, and rotors done on the… same day while I waited in their comfy and clean waiting area. I was given an accurate quote and everything was explained thoroughly to me. I would highly recommend Riverside Nissan.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
It was alright
by Ignacio gama on 05/25/2022Good service but had to repeat a lot of info that was in the systemIgnacio, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Solid service
by Kat M on 05/25/2022Quick service, they were able to fit me in last minute and my car was diagnosed and repaired in just a few hours.We appreciate your input, Kat M. We're glad to hear that you are consistently impressed with the service we offer here at Riverside Nissan. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great service
by Alex lepe on 05/25/2022Great service. They got done with my wife’s car sooner than expected.Alex lepe, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Riverside Nissan for your vehicle needs. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
extravagant
by Francisco Gonzalez on 05/20/2022I’d like to say everyone here at Nissan was very welcoming especially Mohammad who help me find the vehicle was looking for even though it was already closing timeFrancisco, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Riverside Nissan! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Consistently Good
by Ursula on 05/20/2022I like taking my car to be serviced at Riverside Nissan. It may be more expensive than a mechanic's shop but their service is professional, thorough and friendly.We cannot thank you enough for this glowing review of our service center, Ursula! We know how valuable your time is and we aim to provide a friendly and thorough service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great
by Manjo on 05/20/2022Great experience. Just got an oil change but it’s was fast. I Han no appointment and they got me right in. Service person was helpful and courteous. Overall great experience. I will definitely return.Thank you so much for taking the time to share your feedback with us, Manjo! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Versa buy
by Jorge on 05/19/2022Overall good experience, got plenty of help deciding on the perfect car. Was taken well care from the staff and helped looked over vehicle information on specs. Overall great experienceThank you for taking the time to write this 5-star review, Jorge. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Left happy
by MLeon on 05/18/2022Everyone was super helpful. From start to finish I felt like they really wanted to help.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
I keep going back to them for my car’s services.
by Mayra on 05/18/2022Top notch customer service. Fair prices. Love it! I feel so safe driving my Nissan knowing that I take it to the best Nissan Doctors in town. They know what they’re doing and they walk you through it so that you’ll know too. It’s a blessing… to be able to count on them, super grateful.Mayra, Riverside Nissan would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top-notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your service needs and it was a pleasure working with you. We look forward to working with you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Absolutely great!
by Sis Lynda on 05/18/2022Chito Dimaculangan is absolutely awesome! He went far and beyond! He is a rare unique awesome person who happens to be a very knowledgeable technician!Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. We look forward to working with you again. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Bought a Genisus G70 ..I couldn't be happier
by Earl on 05/13/2022They have a variety of pre opened cars that are like newEarl, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Riverside Nissan. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Super Service
by Vicki G on 05/13/2022I've been a customer for maybe 20 yrs., 2 different cars. Always had friendly, efficient service and co-operation. Kevin is my current rep taking my reservation. I was met immediately upon arrival and my car was serviced for my up coming… trip to Texas in less then 2 hours with no 'surprise' repairs needed.Thank you for this amazing review! I really appreciate your business. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Oil & transmission
by Middle class American on 05/12/2022I try to do the recommendations given to me about my car, I was told I need break front & back, this time I was skeptical knowing my front breaks didn’t have 20 thousand miles yet, so I had it check out & as I figured I don’t need brakes… NOW as recommended by your technician, I’m just below 45% in rear, I don’t want to start not trusting your service advisor but now I got to be skeptical I know money & business is tight but this wasn’t cool.Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Nissan Frontier
Nissan Kicks
Nissan Sentra
Nissan Rogue
Riverside Nissan, your premier Nissan Dealership serving the Inland Empire where you'll find our entire team is 100% committed to delivering the very best possible experience for all our customers. The incredible quality of the vehicles we sell and maintain is plain for anyone to see, and it's our aim to offer a service to all our customers to match the excellence of the vehicles we sell. Whether you're in our showroom viewing the latest stunning models from Nissan, or you've brought your existing vehicle to us for work carrying out, we'll do everything we can to meet all your needs and requirements and to exceed your expectations whenever we can. Our friendly and experienced team is ready and waiting to help with whatever you need, whether it's information on our new and used vehicles, or the services offered by our professional and highly trained service center and parts department.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- French
- Chinese
- Spanish
Betty, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
by Riverside Nissan on 03/12/2024