Customer Reviews of Capitol Chevrolet of San Jose
Review type:
Smooth stress-free car buying experience
by Raja on 11/13/2023
James and Derek made the entire used car buying experience smooth and stress free. They met the target out-of-the-door price and were transparent in all their dealings. Highly recommended.
32 reviews
Sort by:
Just a Great Experience Overall
by Kevin on 12/23/2019I usually do not write reviews, but since my experience here was so good, I just had to this time. Derek was a great person to work with and I highly recommend anyone to have him assist you with your needs. He made the whole process very… easy and a memorable one as well!Very unhappy
by Tyler M on 10/12/2018I bought a brand new 2019 Travers premier. There was a cut on the dash board. Before driving off the lot, I was promised a repair. The attempted repair created more aesthetic problems. I’ve now been trying to get resolution on dash… replacement or vehicle replacement for 6 weeks. My sales rep, sales manager and general manager have been giving me no answers, only “we will get back to you soon”.Wonderful service, great dealership
by Aguacate19 on 09/30/2018We came in to look at a car that we've been thinking of getting. Everyone who greeted us and worked with us today was very friendly, and the man who ended up working with the most with us, Richard, is absolutely wonderful. Richard took the… time to explain the features of the car, took us on a test drive (where we got to really see all the features in action), and helped us work through the financing options for the car. The entire time, he is friendly, professional, knowledgeable, and just all-around made us comfortable with the whole process. We got the car we wanted at a price that's reasonable, and the whole process was handled professionally and in a very friendly, comfortable environment. We highly recommend the Capitol Chevrolet of San Jose.AC check
by ChevyZL1 on 08/13/2018updated 08/24/2018During replacing the AC temp regulator, the technician damaged the car’s wiring harness and computer module requiring major repairs and replacement of the wiring harness and computer module. The car has been at the service for 5 weeks and… counting. It’s not ready yetFrank Fletcher Best Sale Manager Ever
by bena_lynn on 05/16/2018updated 05/24/2018Frank Fletcher assisted my husband and me through this journey. We had only initially planned to browse the lots in the area; which we initially did... Frank answered all questions expertly and honestly with no pressure at all. We left… the lot to view other vehicles and found our way back to Frank. It was the best experience I had purchasing a vehicle. He went over every aspect imaginable and worked to get me the best deal. I absolutely LOVE my new Camaro - he walked me through every feature, assisted with the On Star set up, down to linking my phone to the vehicle and programming tunes. I would highly recommend Frank and this dealership and would definately come back! Thank you so much for all your assistance Frank, I probably wouldn't have done it without you!Trax Maintenance
by Regina Celeste Maguire on 05/09/2018updated 05/23/2018Overall good, a little disconcerting that the Service Advisor sent the Shuttle to the wrong part of Campbell to pick me up at my home and address to bring me to the dealership to pick up my car.Richard Zaragoza was awesome!!!
by silverado831 on 12/10/2017Richard was an impeccable salesman! Just when we were ready to walk out and go to other dealerships, Richard took over as our salesman and he made the whole time we spent there worthwhile. He took his time to explain everything clearly,… answered all our inquiries, clarified any doubts we had and we are 100% satisfied with him! If you're looking to buy a vehicle go to Richard at Capitol Chevrolet! He is super friendly, service driven, habla español and is extremely knowledgeable. Thank you Richard!!!👍Great experience
by Californian on 12/05/2017Buying a car has always been a hassle for us. This is my first purchase of Chevy and our purchase was seamless. The salesperson was nice, honest and super helpful. Great experience!Purchased a 2012 Cruze ECO and happy with it
by dieg0 on 12/24/2011updated 04/26/2025I did some internet research and got a price guarantee from truecar.com. Capitol Chevrolet had the best internet deal. I emailed Steve Perez and he agreed to honor the internet price. Steve was helpful and pleasant to deal with. I had a… pleasant buying experience.Excellent service buying my 2013 Chevy Sonic LT
by bballaag2 on 09/24/2012updated 04/26/2025So I had been to (LITERALLY) every dealership in the southern Bay Area and my last stop was Capitol Chevrolet. I had called and talked with the online salesman Steve and he gave me a very good price over the phone. So I went down to the… dealership and he kept every word that he said. I got an even better model then I was looking for, for an even better price. This is a great dealership and I would recommend it to anyone.Best place to buy a Chevrolet Volt
by pcain on 06/18/2012updated 04/26/2025The Chevrolet Volt is a great car, but dealerships usually don't have many (or any) in stock. Capitol Chevrolet had 40 of them to choose from, from base models to fully loaded. They had the Volt I wanted, in the color I wanted, with the… options I wanted... at the price I wanted. The process was quick and easy, and I'm loving my new Volt.
Chevrolet Silverado 1500
Chevrolet Colorado
Chevrolet Silverado 2500HD
Videos
About our dealership
The Del Grande Dealer Group (DGDG) is the Bay Area’s largest family-owned automotive group. The dealer group comprises 14 brands and 12 dealerships in the Bay Area. DGDG’s is committed to making Happy Car Buyers with a Best-In-Class dealership experience and their No Brainer Pricing™. For more information, visit DGDG.com.
What sets us apart
Chevrolet Dealer of the Year
Amenities
- Complimentary Coffee
- Cable Television
- Television
- Vending Machines
- After Hours Drop-Off
Languages Spoken (2)
- English
- Spanish