Stevens Creek Toyota
Customer Reviews of Stevens Creek Toyota
Review type:
Great experience buying my first car!
by Alex Williamson on 05/19/2021I bought a car from Stan Wolowski at Toyota Sunnyvale a for the most part it was pretty easy. I would not hesitate to work with and/or recommend working with Stan and Toyota Sunnyvale in the future!Easy, extremely pleasant, just a bit too long
by TimP on 02/13/2021Kristen Rudd is the best salesperson ever (and I have bought a lot of cars!) - so pleasant and efficient. Just the best experience - and to be fair the other staff I dealt with were astonishingly fun and pleasant too. Just wish the… experience was completable in under and hour.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Stevens Creek Toyota Management Team
Friendly and helpful sales
by Friendly and helpful on 07/05/2020The Salesman, Steve Williams was very friendly and helpful. Also, his manager and coworkers were helpful.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Stevens Creek Toyota Management Team
A Pleaasant Experience
by Victor K on 03/01/2020Edgar, a new salesperson, assisted me from very cordial and professional. We found the car I requested. The process went smoothly till I remembered I had a credit freeze. I returned home to remove and retrieve a check, my trade in keys, and… pink slip.John Shamloo took over the completion of processing of the sale. He also was cordial and extremely pleasant. I always dread walking through the gauntlet of sales people. I was fortunate to have met Edgar. John and I went through negotiation process. I came prepared with offers from other dealers. He matched them and we were on our way. I wanted to some accessories that John had installed. His car delivery was informative but it was long day and I am not sure how much I can recall. I will return to John for a refresher course. Great day! Thank you...We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Stevens Creek Toyota Management Team
Deals like no other
by Payam Javan on 02/15/2020Professionalism, courtesy and great deal was my experience with Stevens Creek Toyota. Mr. Ray Khandan the General Manager and Mr. John Shamloo provided me with an excellent service facilitating this great experience.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Stevens Creek Toyota Management Team
Best buying experience
by Amy Z on 12/03/2019Michael Battin, Mark Allan, and Financial Manager Sam (sorry I do not remember his last name) were helping me. They were very professional, friendly and efficient. They made the process so easy, and we got the new car 3 hours after we got… in the dealer! We had some questions the next day, and Sam helped us right away on his off day to make sure we were taken care of asap, so that I could get back to work. I felt the warm welcoming from them, like they were my brothers. I highly recommend this dealer and specially talk to Michael, Allan and Sam. They are the best.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Stevens Creek Toyota Management Team
Happy with my new Mirai from Stevens Creek Toyota
by Dharam Singh on 11/02/2019Recently I have purchased Toyota Mirai. I am happy with my purchase. Both Steve Williams and John Mills were very helpful. Other than some computer hiccups and delay in paper works, all went very well. John is extremely helpful. He spent… a lot of time to explain every feature of the car. I highly recommend Stevens Creek Toyota's team. They are professional and really look after the customer.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Stevens Creek Toyota Management Team
Stevens Creek Toyota 360 Kiely Blvd
by Olivia K on 10/11/2019We want to personally thank Asher Massey for providing excellent service with the purchase of a Mercedes Benz. We want to express our gratitude and great appreciation for his kindness, time, effort and professionalism. We highly recommend… his service at Stevens Creek Toyota and intend to purchase a car from him in the future. We have also recommended the same to our family and friends who love the car too. We wholeheartedly thank you for doing a fabulous job and work well done.We really appreciate your feedback, Olivia. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Stevens Creek Toyota Management Team
Buying!
by New SUV on 10/05/2019Huey and Josh really helped us out in answering our new Rav 4 questions. Huey wasn’t pushy and wanted to make sure we felt comfortable and once we told him that we were Costco members he handed us over to Josh which Josh help us a lot as… well.Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Huey and Josh were able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Stevens Creek Toyota Management Team
Amazing Car Buying Experience
by Chris on 08/09/2019Asher our salesperson was amazing. He was smart, friendly, honest and helpful. In the past two weeks, I've been to 10 dealerships and had run the gauntlet of sales types. Asher was the consummate professional--answering my emails at 3:29… AM--the man is a workhorse and this was the best car buying experience I've had in 20 years. Thank you.Hello Chris and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Asher was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Stevens Creek Toyota Management Team
Outstanding Experience
by VETMANSHU on 07/22/2019From start to finish it was an excellent experience. The salesman, Vish, was outstanding. He was professional, calm, knowledgeable, engaging and interested in who we were as a way to help us make appropriate choices. We went there to… just look and ended up buying because of him. I would also like to commend the two other individuals whom I spoke with, Bruce and Suni. They too were very professional, experienced and efficient. I was extremely happy with the entire experience because all three were so personable and excellent at their jobs.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Stevens Creek Toyota Management Team
Great Service!
by Drew on 07/04/2019Wonderful customer service all the way around! Starting with the wonderful Eugene, followed by Rene and his kind attitude and style. It was finished with wonderful service from Alejandro helping us with the car, followed by Sunny with… great advice and support in finance. Just a great overall experience. I can't thank everyone enough for getting us the best price and plan possible. Thank you!First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions!
Great experience
by Alan on 06/19/2019Anil Francis provided the information I wanted through our e-mail correspondence before I visited the dealership. Was able to show up day after I had all the info and test drive the model we talked about. Joseph Agutos walked me through the… final paperwork. No hassle, no high pressure sales tactics. Was able to show up and drive off at the end like I wanted without wasting time in the process that I expected would be about a couple hours long already.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Stevens Creek Toyota Management Team
Great Experience Buying My Highlander
by marci on 06/03/2019I had an amazing experience with Michael and Mark. They made an experience that is typically stressful, fun! Michael had everything ready to go for our appointment, and Mark did a great job showing us various models based off what I was… looking for. He was a great listener and had calm and mellow energy that made me feel comfortable. He gave me his honest feedback about various features, and gave me space to process and decide what I was looking for. Michael was a great guide that told me all the steps in the process and ensured that each person I talked to was prepared and polished (Suni and Deanna were also great!) - everything was so streamlined and efficient! I felt decisive and confident in my decision, and I left the experience with my expectations exceeded.Thank you for this great review, Marci! The Stevens Creek Toyota Management Team
Amazing service!
by Jen on 05/08/2019updated 05/14/2019John was amazing from the start. He wasn't pushy, listened to what I wanted most in my new Rav-4 and spent a lot of time searching the inventory for the right vehicle. He was also very patient and calm during the financing portion,… answering all my questions and giving me time to process things. I've already told my friends about him! Lance was also amazing. He understood my driving habits and didn't push any warranties he felt I didn't need.Thanks for your positive feedback! Regards, The Stevens Creek Toyota Management Team
Best Toyota in the South Bay
by Erik on 04/20/2019My sales representative, AnhTuan Truong was very helpful, honest, and friendly. He made the buying process very easy and comfortable, and I look forward to working with him again for future needs!We're very happy to hear that everything went well for you, Erik! Regards, Brent Stanley-General Manager bstanley@washingtonautomall.net 724-743-1144
Good Place
by MBuf on 04/14/2019Great dealership. Everyone is super friendly and attentive. There is some sales pressure (I mean come on this is a dealership) but very little comparatively speaking and absolutely no games or dealer tricks just straight forward pricing and… deals.Thanks for the positive feedback! Sincerely, Brent Stanley-General Manager bstanley@washingtonautomall.net 724-743-1144
Great Sales Service
by Ken_Abel on 03/03/2019Attentive, customer focused service. Listened to my family needs and offered the correct vehicle package. Sales consultant Vish Nayak was very helpful.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Stevens Creek Toyota Management Team
Great experience, great people!
by EmersonSlocum on 02/11/2019Our experience at Stevens Creek Toyota was phenomenal. Jason the sales manager was friendly, knowledgeable and professional. He helped us choose the right vehicle for us and was transparent about the costs without overwhelming us with… details. John the finance guy was friendly and fun, but also knowledgeable and professional! He helped us wade through all the paperwork and financial details quite painlessly. Everywhere we went at the dealership, people were friendly and relaxed. The dealership itself was clean, comfortable, and well stocked with decent coffee. It sounds silly, but after having many crappy cups of coffee at dealerships, it made an impression.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. Thank you for choosing Stevens Creek Toyota! We look forward to seeing you back again in the future. Take care! Sincerely, The Stevens Creek Toyota Management Team
Easy buying
by FarzadB on 01/07/2019updated 01/22/2019Great Customer Service throughout the entire process.Thank you for the wonderful review! We hope you will not hesitate to let us know if there is anything else we can do for you. Sincerely, The Stevens Creek Toyota Management Team
Recent Experience Buying a Car
by Nicole on 01/04/2019updated 01/11/2019Everyone who helped me was very nice and helpful. They were not aggressively trying to sell me on other cars I wasn't interested in.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Stevens Creek Toyota Management Team
We are pleased to hear that you had an excellent experience with Stan and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Stevens Creek Toyota Management Team
by Stevens Creek Toyota on 05/21/2021