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Customer Reviews of Peter Pan BMW

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2 sales reviews
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  • Internet sales manager unwilling to discuss over internet

    3 out of 5 starsby benz2bmw on 12/06/2014

    I contacted this dealer through the edmunds site. The internet sales manager was unwilling to discuss anything over the internet. The reasons given via email were a) lease quotes are complex calculations and cannot be sent via email, and b) he did not want his prices shopped around. I bought my 5 series from another dealer the next day.
    • Hello, Our goal is to provide each customer with correct information and sometimes this is best to do in person. I apologize if you were made to feel your questions weren't important or we didn't value your business. I would appreciate the chance to speak with you directly and find out what we can do to earn back your business. Can you please send your preferred contact method to jim.thomas@penskeautomotive.com ? I look forward to speaking with you! Thank you, Jim Thomas General Sales Manager Peter Pan BMW

      by peterpan_bmw on 12/13/2016


  • Never Grow up, Buy the Car U like from Peter Pan

    4 out of 5 starsby twavo on 04/02/2013
    updated 04/24/2025

    I had been to a lot of BMW dealerships and to be honest I found most of the reception quite cool & pretentious. Peter Pan has a comfortable atmosphere. Bob G. is a straight forward sales person who was very helpful in coming to a final decision on buying a new X1
    • Twavo, We are delighted to hear about your pleasant experience with our sales staff. We will be sure to commend Bob for his outstanding customer service and for taking such excellent care of you. We sincerely thank you for taking the time to review our dealership. Happy Driving! Peter Pan BMW

      by peterpan_bmw on 04/18/2014


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