Val Strough Honda
Today 10:00 AM - 7:00 PM
Customer Reviews of Val Strough Honda
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5 sales reviews
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Easy to work with
by TwoDogPass on 04/11/2019Stopped by, to look at a truck on their lot. Dennis the salesperson, promptly appeared, offering to assist us with our questions about the vehicle that we were inspecting. Ultimately, we drove the vehicle, about 45 minutes later.… Additional questions were answered, and a sales price arranged. We departed, and returned, later in the day, to complete the sale. The transaction was pleasant, with no “pressure”. The sales staff were just great to work with.Happy Honda Customers at Val Strough
by SweetPea23 on 12/19/2014updated 01/02/2015The sales approach was refreshing. We visited and shared that we weren't buying a car that first day but rather learn about the vehicles we were interested in. Wes understood and provided us with what we needed and did not push us.… Throughout the entire process he was attentive and followed through on what he said he would do.An actual car dealership with
by Heather_D21 on 12/19/2014Every one was honest and didn't pressure me into the sale. That is the main reason I came back to buy the car the next day. Plus they really went out of their way to help me with my loan.Great Experience!
by DonStanley on 11/21/2014updated 12/11/2014Wesley Graves was great to work with. We found him honest, knowledgeable, and understanding. No high pressure just facts and a genuine interest in getting it right. He gave us the space and time to come to our decision. We truly felt that… he wanted to do what was best for us and not sell us something we would not be happy with. We have bought many cars over the years but this was the most enjoyable car experience we have had. Everyone worked as a team to get us into our Honda Accord. It was impressive to see the support Wesley received from Charlie White, Rocio Navarro and Felipe Hernandez. Everyone we met was courteous and a pleasure to deal with.Congratulations on your new purchase, Don! Thank you for taking the time to write about your experience. It is magnificent to know that Wesley, Charlie, Rocio and Felipe were able to provide you with the pressure-free, and was able to show you a dedicated and personalized service that Val Strough Cypress Coast Honda is known for. Please feel free to call or stop by if there is anything else we can do to help you. We look forward to working with you for your next servicing needs. Best, Mark Erickson merickson@vscc.com
Disappointed with Honda service
by mach4 on 06/08/2009Two issues with my Odyssey. First it shakes when you are slowing down. The dealer stated it was due to tire pressure. Took it in and it still shakes. Second my van was steaming and hissing one day. I took it into the dealer. The service guy… did a 15 sec. look over and informed me that it was probably a hole in the condenser caused by a rock. He said they would have to perform a check that would take an hour and that this would not be covered by my warranty as it was not a factory defect. Guess what, yep the check revealed that it was a small hole caused by a rock. How he knew that was beyond me. Cost with the check was over 1200. I found out that many many people have had the same issue. There is obviously a defect with the 2007 Odyessey as 08 and 09 modes have a guard to protect the condenser. Val Strough Honda had no problem selling me the vehicle and now will not assist in reparing a defect that they know about but want to blame acts of nature. I could see if I took van four wheeling but this happened during normal black top driving.
About our dealership
I sincerely thank you for going out of your way to write this review about Val Strough Cypress Coast Honda. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Mark Erickson merickson@vscc.com
by vshonda on 01/06/2015