Central Ford
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Customer Reviews of Central Ford
Review type:
Service
by Erick D on 05/29/2023
Service experience was excellent. Service advisor, Servando, is very experienced, knowledgeable and very trustworthy. I will continue using Central Ford for all of my Ford vehicles.
5 reviews
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Managers are never able to address actual concerns.
by Raul Garcia on 06/02/2023Dealer kept my vehicle for over 45 days to install OIL PAN change that THEY broke when installing it weeks prior. Transmission was stuck in high gear less than a week later. Even though I raised several transmission concerns over the last… 6 months!Service
by Erick D on 05/29/2023Service experience was excellent. Service advisor, Servando, is very experienced, knowledgeable and very trustworthy. I will continue using Central Ford for all of my Ford vehicles.Bait and switch dealership
by James on 07/27/2020I delt with Henry and he never once told me the truth. I found a truck listed online and called to confirm it was there before I drove across town to buy it with loan approval in hand. When I got there he said it was "in the shop" but had a… few other options 5k more expensive I could check out... He said it would be ready the following week. He said he would call me when it was ready, but never did. I waited two days, called him... And he said, "oh, I'm sorry I meant to call you, but now it's gone". Don't believe anything their listings say!New Truck Purchase
by innovations1 on 08/22/2016Robert Rocio was Great!! I was looking for specific features in the New Ford F150 Truck and he was able to provide that with me. No hassles on purchasing price, he met my needs and the deal got done. I would strongly recommend to see… Robert Rocio, when looking to purchase a Vehicle. Sincerely, GeorgeFalse Advertising or Ignorance?
by porschecarrera on 02/28/2011updated 04/25/2025After purchasing a used car from Central Ford, I realized after-the-fact that the model trim advertised by the dealership in AutoTrader was incorrect. They had advertised a higher trim than the car actually was. After informing them of… their mistake their response was "we only go off what information that is provided to us when we put the vin number into our computer..." Is this false advertising or are they really that incompetent?
About our dealership
Update 3/21/11: After dropping a subtle hint to pursue legal action, the dealership came back and gave a refund to partially make up the difference in value between the trim levels. Bravo to them for making the effort, even if it was more economical than involving a lawyer.
by porschecarrera on 03/21/2011