Customer Reviews of DCH Honda of Temecula
Review type:
Unbelievable how hard they worked on getting me financed
Impressed
by betsyII on 03/16/2015We were impressed by the efficiency of the service, and taking less time than quoted. Also, compared to our former Honda dealership, much more up to date and everything for the customer was A-1. Noticed when we got home, there was no… sticker in the window regarding the oil change expire.There have been times that I also have not had an updated sticker for oil changes. My service Adviser, Tim Joyce, is always on top of the issue and is quickly able to get me the sticker. I do understand that the newer cars do not require the sticker, but with so many older Honda's still on the road, I feel the Service Manager should devise some reward system for getting those stickers updated and replaced on our vehicles. Sincerely, Dan
New part and oil change
by kemper5 on 03/10/2015We love DCH Honda of Temecula. We always receive excellent service. I appreciate how quickly we get a response to our questions. We have bought 3 vehicles from you and drive from Corona to have anything service related done to our vehicles.… Thank you to you all from purchasing to service on our vehicles and all of you in between.Thank you for the 5-star review! We are so happy to hear that you have continued to have great experiences in our service department. We appreciate your business and you kind words, and we look forward to working with you again!
Outstanding service department!
by Jantisdale on 03/10/2015We are on our 5th Honda and all five (still own 3) have been serviced by DCH Honda. Tim Joyce has been our advisor for most of the cars and we really appreciate the professional service he provides. He is always very accurate in his… quotes(no surprises), maintains constant communication while our car is in his possession and always completes the service in the timeframe promised! Tim and the service team are the best!!Service at DCH is great!
by originalcyn on 03/09/2015I had a bad experience in the sales department at this dealership and vowed I wouldn't buy a car from them or give them any business. The purchase we made was at Hoehn in Carlsbad. Getting service in Carlsbad is a hassle so I decided to… give DCH service a try. This is my 3rd experience. First was an oil change, then tires...now brakes. The oil change....they were longer than promised, plus no car wash and I had an appointment so I was frustrated. When I bought the tires (I usually do Sears) I was pleasantly surprised when after 3 bids, DCH was the best price for the job (crazy, right). I had to drive to Montana that weekend so I was happy with the quick and thorough service. This time, I called, got in on Saturday morning (calling Friday). CJ did a great job...honored my coupon and the car was ready as promised. Who knew....these guys are changing my attitude about DCH. Thank you for caring about the customer...it's becoming rare these days.Were so happy to hear that our service department is slowly changing your perception of DCH. So glad that CJ treated you well and cared about you as a person. We hope you will keep coming back and allow us to serve you.
Always Taken Care Of!!
by sharky9 on 03/08/2015If I could give 10 stars... I would! Been buying cars for many years and this dealership has taken out all the stops and made me a forever customer. This is my second new car purchase from this dealership in two years and there will be… many more in the future. The service department is also one of the best I've used in the many years of having cars serviced.Thanks for taking the time to leave us such an amazing review! Were so glad to hear that you are a loyal customer to DCH Honda of Temecula. Thanks for the compliments of service department as well.
great customer service
by misz on 03/07/2015Great service.The customer service was excellent.From making my appointment to getting a ride from Honda to pick up my vehicle to leaving with fast service. I called in because my Honda had a recall and in less then a week they had the… part. I will definitely have high ratings for DC Honda TemeculaThanks for the great review! It is good to hear that you were satisfied with our customer service. Come back and see us if you have any future automotive needs!
Great Service!
by dan0318 on 03/05/2015The Service Dept. is always very professional. Tim is always very receptive of any concerns I have and treats me as if I am his only client.Dan, thanks for the great review of our service department! Were glad that Tim treats you well and makes you feel important every time you visit. See you next time!
LOVE!
by jenniferj2 on 02/17/2015I've had my CRV serviced at DCH Honda in Temecula a few times in the past few years. They are professional, friendly and deliver as promised. They've been able to get me in quickly and back out the door inns reasonable amount of time. IJennifer, thank you for taking the time to review our service department! We are so glad that you had reasonable wait times and were treated with respect. Please come back to see us for any of your future automotive needs!
GREAT EXPERIENCE:)
by jannetas865 on 02/11/2015I usually never write reviews but, I had such a great experieced! At first I was a little intimidated. As soon as we walked in ( me and my 4 year old son) they made us feel welcomed :) I dont remember if the gentleman's name that helped us… was Tony or Anythony in the service dept anyway he was very friendly and made me feel welcomed and not emberrased to use my coupons:) Also the gentlemen that sits behind the glass window came out and greeted us and made sure we where being helped and offered my son a coloring book and crayons:) We waited in the lobby for about an hour but it didnt feel that long since my son was two busy coloring and watching cartoons in the kid area and I was also entertained reading a magazine. I would definately be coming back to this location and hope to continue to have a pleasant experienceWhat a terrific response! I'm so honored that we were able to warrant a review, and a five-star one at that! Thank you for stopping by and we hope to see you again!
Mike Amold and DCH are great!
by Schewll on 02/10/2015We have leased two cars from Mike (and 5 from DCH overall) and it has been a very good experience. Mike went out of his way to help us get the cars we wanted and the deal we could handle. DCH has been very good to us as well as to our… children who have bought cars from them also.Thank you for your continued to DCH Honda of Temecula! Mike is an integral part of our sales team and we are so happy to hear that he has been able to serve you and your family. Please let us know if there is anything else we can do for you!
Very pleased
by winette10 on 01/28/2015Have been very pleased with both DCH Honda and DCH Acura. Very happy to hear that Chad was promoted. Well deserved!!!Thanks for the awesome feedback! I'm so glad to hear that both our dealerships were able to help you out. Thank you for your continued loyalty and we look forward to seeing you again!
CJ was awesome!
by ryanherron1 on 01/26/2015Thanks CJ for the awesome experience and hookup. Very friendly, personable and caring of his customers.Thanks for the 5-star review and your feedback on CJ! We are so glad he was able to help you in a pleasant way. Please come back to see us again soon!
SRS Light Came on
by pogiako2 on 01/19/2015Outstanding all around...Thank you for the five star review! We're glad you had an outstanding experience at Honda of Temecula. We appreciate your business and look forward to taking care of any future needs that may arise!
Honda Accord Service
by maxie10 on 01/07/2015Such a pleasant service call, no wait time. Our representitive (C J)was courteous and informative. We had a ride to & from local mall. Very pleased.Thank you for your feedback! We are pleased to hear that your service call with CJ was a positive and beneficial experience. Thank you for your business and we look forward to helping you with your automotive needs in the future.
Service on 2011 Honda CRV
by Hondaclient on 01/03/2015I called and got an appointment same day. They were prompt in servicing the CRV Honda for an oil change and checked tire pressure. I appreciated the recommendations for service on the 100,000 mile timeframe. They were very professional and… courteous.Thanks for honoring us with this great review! I am glad our service team took care of you and recommended advice for your 100,000 mile checkup, as this is always an important one. Please come see us if any future needs may arise!
Honest and timely work, gave me options to save money on future service
by 70Mustang on 12/30/2014I would recommend DCH for your major services as well as simple items like oil changes, etc. The shuttle service is a nice benefit.Thanks for the great recommendation of our dealership to others! Were glad you enjoyed the shuttle service & options to save money on future service. We hope youll return to us in the future.
Loyal customer
by loyal_custom on 12/29/2014We currently own two Honda's, numbers three and four, three were purchased from this dealership. We have been getting our Honda's fixed here, and prior at Norm Reeves Honda for over 30 years. They are friendly and efficient, pointing… out things that need to be fixed now and those that can be put off for a while.Thanks for the amazing review! We are so happy to hear that Norm has treated your Hondas well and that everyone here was friendly and efficient during your experiences with us. Hope youre enjoying your new Honda!
Best Service Ever!
by DeGolden on 12/24/2014I have been bringing my 2005 Honda Element to DCH Honda since it was new. The service has always been great. No up selling and no pushing for "recommended" service. My truck runs like a top. We now reside in Arizona but I still bring in… my Element to DCH for service. Tim Triplett was my service writer this trip. He's a great person. BTW 5 stars all the way. D. WilliamsThanks for the awesome review! I am honored that we have continued to earn your loyalty since 2005 and I hope that we continue to do so well into the future. Thank you for your business and we hope to see you again soon!
Great Service
by GoOside on 12/20/2014Thanks DCH for another great service. My Accord is 11 years old and runs great. You are the only place that it has been serviced. I live in Oceanside- it is worth the drive. This is my third Honda.Thanks for your continued loyalty to DCH Honda of Temecula and we look forward to serving you again!
Fair Service
by Winglady57 on 12/06/2014I recently took my 14 Civic to DCH Honda Temecula for it's first oil change two weeks ago. Even though I had an 8am appt, it took over an hour for this service. I had also asked to have tires rotated and they quoted me a price of $20. I… declined. I then took my Civic to America's Tires and they rotated my my tires for free! I didn't even buy anything from them. I think it would have been a nice gesture for DCH to have offered to rotate my tires while they changed my oil as a nice customer service gesture as I did buy the car from them. Oh well,I will be taking my car to a different Honda dealer in the future that might be more customer service orientated.Service performed at DCH Honda Temecula
by civicowner6 on 11/21/2014I just had my Civic serviced at DCH Honda Temecula. The personnel were courteous, pleasant and helpful. Work was performed within the timeframe promised, at a very reasonable cost. I highly recommend this dealer's service department.Thanks for providing us with wonderful feedback from your recent visit to our service department. We are honored to hear such wonderful compliments on our team's efficient and helpful work. Please come see us if any future needs may arise!
- Instant Financing
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
Thanks for taking the time to review our dealership, Betsy! We are pleased to hear that your service experience was quick and efficient. Feel free to contact us regarding your oil change expiration. Thank you for choosing DCH Honda, and we hope to see you again soon!
by hondatemecula on 03/17/2015