Customer Reviews of Paradise Chevrolet
Review type:
Ask for Lance; he does A Lot
by Shauna on 07/29/2019Lance is our salesperson for our new cars. I write "is" because we will plan on purchasing our next car through him as well. He is truthful and objective, gave us facts, not fluff. And he is so friendly that other customers of his would… stop by and say Hi to him. I can definitely understand why. Lance even came in on his day off to complete the sale of my Bolt EV. We were there for 4 hours with the final test drive and getting the financing and such. He heard and remembered my dad is in a Corvette Club and gave him something special. Above and beyond is how I would summarize Lance Orosco. God uses men like him to make this a more friendly world.Exceptional Dealer Experience
by KTJR on 07/16/2019I typically cringe at the thought of having to deal with the sales team at most dealerships. Be it the jam it down your throat sales approach or the lack luster level of knowledge displayed when questioned about the vehicles they sell.… Paradise Chevrolet and in particular Steve Burchfield the internet sales manager would be the exception. I was interested in a vehicle I found on the Chevy .com site, I contacted them online and Steve promptly contacted me and we were able to negotiate a very fair deal that far exceeded what I was able to achieve at 2 other dealerships. Fees were more than fair and the whole deal went down without all the DEALER DRAUMA. If you are looking for a respectable deal from a Straight Shooter I would highly recommended Steve Burchfield at Paradise Chevrolet.Thank you so much for this excellent feedback and your very kind recommendation of our dealership. Steve is great with people and focuses on what the customers needs are. He will be pleased to hear about your positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Respectfully, Todd Tracy – General Manager, 855-902-2299
2018 Tahoe from Damione
by Daleboughton on 06/05/2019Wow!!, my wife and I had a wonderful car buying experience. Car buying can be prettstressful,but Damione our salesperson was wonderful. Very knowledgeable, helpful, and interested in our wants and needs.He made the process easier than I had… expected. He was so very Professional and a joy to work with. During the process I felt he had our best interests at heart. I can and will definitely recomend Damione to anyone I hear looking for a vehicle.And in the future I will definitely look to Paradise first for my vehicle needs. A BIG thank you to Paradise, but especially to there wonderful employee Damione Thompson!!Thank you so much for your review, Dale! Happy customers are our goal and our mission here and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Todd Tracy – General Manager, 855-902-2299
Joel and Mallory are fantastic salesmen!!
by TK on 05/14/2019Had a great experience buying my Chevy at Paradise. My salesman, Joel, is the man! He got creative to get us into a better car than we expected. Really appreciate the hard work him and Mallory put in to get this deal done. Great team at… Paradise with excellent follow up to make sure we liked the car. Cheers!Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Todd Tracy – General Manager, 855-902-2299
Best Sales Person in the Inland Empire
by brian on 04/30/2019updated 05/07/2019I have lived in the Inland Empire for almost 20 years and over that time I have purchased 10 plus cars new and used. This was by far the best and easiest experience. Cody Wertherbee listened first to what I wanted to do and then did… everything to make it happen. It was great to work with such a competent and knowledge Sales professional that also focused on Customer Service.What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Todd Tracy – General Manager, 855-902-2299
Steve Burchfield
by Al on 03/29/2019We visited Paradise Chevrolet Cadillac to trade our SRX for an Xt5, and found the exact car we were looking for. Steve Burchfield, Internet Sales Manager, was very friendly and helpful. He promptly located the car and his professionalism… made the purchase transaction a smooth and pleasant experience. We love our new car. We highly recommend Steve.Thank you for stopping by to leave this incredible review. Itâs delightful to know that Steve took care of you and provided you with a smooth and pleasant experience. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best regards, Todd Tracy â General Manager, 855-902-2299
Peter at Paradise Chevy
by repeatcustomer on 03/29/2019Visited this dealership not even planning on leaving with a car. But the service we received made us come back! Peter was exceptional from A-Z. He went above and beyond any salesman, we've encountered before. He made the process fun and… easy. no pressure at all. And we absolutely love our new car! If you ever visit here please go through Peter you won't regret it!Reviews like yours are truly a breath of fresh air! Peter is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Best regards, Todd Tracy â General Manager, 855-902-2299
Was well taken care of
by Neilfollings on 03/16/2019Went in to trade my 2015 Malibu for a newer one and was well taken care of by Cody Wetherbee great experience knew what he was talking about and got me into a 2019 Malibu. If you need a new car go see Cody and you wonât be disappointed.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Todd Tracy â General Manager, 855-902-2299
Thanks Ross!
by Brad on 03/11/2019Love our new 2018 Malibu! Entire sales process was surprisingly pleasant and relatively enjoyable. Ross Veerkamp, Internet Sales Manager, was a breath of fresh air and immediately put me at ease. No high pressure sales tactics, he was very… honest and helpful. I’d highly recommend Paradise Chevrolet and will be a return customer.We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Todd Tracy â General Manager, 855-902-2299
Joel Flores
by Denise134 on 03/10/2019Joel made purchasing a new car a pleasant experience. No pressure, no nonsense. He eased my anxieties with his friendly demeanor. HD was very knowledgeable about the car I bought and answered all of my questions. I recommend him to anyone… buying a vehicle at Paradise Chevrolet.We really appreciate your feedback, Denise. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you wonât hesitate to reach out to us. Best, Todd Tracy â General Manager, 855-902-2299
sam radi supersalesman
by Ralphs300 on 03/02/2019thank you sam for selling us our durango sam answered all our questions and was no pressure. very pleased with purchase. and take him up on cookies and coffeeThank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Todd Tracy â General Manager, 855-902-2299
Absolutely satisfied !
by Lupercio97 on 02/28/2019Second time going through this dealership working with Jonathan who has been amazing since the moment I've met him. He's gotten me into bran new cars exactly how i ask. This recent car i bought Feb 4 in honor of my birthday i couldn't be… happier 2019 Chevy Cruze I'm in love he did such an amazing job making sure it had everything i want and so much more and it was my favorite color! Very satisfied!We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Todd Tracy â General Manager, 855-902-2299
Excellent Customer Service
by BowtieGal66 on 02/26/2019When buying vehicles we always return to Pardise Cheveolet Cadillac. Our salesperson Margaret is fantastic, she always provides excellent service and helps ensure the process goes smooth. We will be returning to her and Paradise for our… next vehicles.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd Tracy â General Manager, 855-902-2299
Jonathan Ramirez is your Go-To!
by Garrett24fan on 02/26/2019From Professional Service to the Knowledge of all the Vehicles, Jonathan Ramirez is the best there is. He is an exceptional salesman and always keeps me coming back to Chevy/Cadillac for more. Definitely look for him at the dealership!Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Todd Tracy â General Manager, 855-902-2299
Mario Angeles was great!
by Newtruck on 02/17/2019We are extremely satisfied from the service we received from Mario Angeles. He was so helpful and went out of his way to show us several trucks we were looking for and was very knowledgeable about explaining the differences between the… models etc. He encouraged us to test drive as many as we wanted so we can find the perfect match. No pressure, and we spent a lot of time deciding. Mario made our purchase smooth and we would highly recommend him if you are looking to purchase a vehicle.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Todd Tracy - General Manager, 855-902-2299
Chevy Silverado
by Aoliveira31 on 02/17/2019Had the pleasure of going to my loca Chevy dealer today and I wasnât disappointed. We were greeted by Damione Thompson, and took me to exactly what I was looking for. No update no nonsense. Very professional and friendly. Made the usually… painful task of buying a car very easy. Knowledgeable and friendly. Would recommend. Thank you again paradise ChevroletWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Todd Tracy - General Manager, 855-902-2299
Great Deal Fantastic service
by Aydenedgar_1 on 01/10/2019Upon arrival my wife and I were promptly greeted by Mario Angeles he was professional , courteous and very informative of the vehicle we were looking to trade in our 2016 Honda Pilot for. We took a test drive and looked at some other… options but soon knew the 2016 Chevy Tahoe was the one we wanted to take home. Mario knee a lot about all the different features. He did not pressure us or push us to feel uncomfortable. I like how we were treated and would definitely come back and tell everyone about Paradise Chevrolet!! Thanks Mario Angeles and team!!Thank you for your great review! I'm glad to have Mario on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Todd Tracy - General Manager, 855-902-2299
Chris Perez is great to work with!
by JohnTopher4 on 12/28/2018I was very pleased with my experience at Paradise Chevrolet Cadillac. Chris Perez presented himself with a professional and positive attitude while I worked with him. Chris has great energy and worked with me until we reached a deal that… fit my standards!Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won't hesitate to reach out again in the future. Todd Tracy General Manager, 855-902-2299
Very Happy
by GONZDICKS on 12/27/2018Thanks so much for my new Silverado. I've been wanting to get one for years and was finally able to afford one. You guys had the best prices and i inventory to choose from. My salesman Daniel was amazing to work with and will recommend him… to anyone. Thanks again for everythingWe're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Todd Tracy - General Manager, 855-902-2299
Great Dealership. Steve Birchfield made process easy.
by carshopper58 on 10/28/2018Bought a Chevrolet Volt today here. I have been doing my Chevy service here for over 20 years. I reached out on the internet, their internet sales team got right back to me - then I got busy for a few weeks - but when I reached back out,… they made me an appointment. Steve Birchfield handled the whole process from test drive to handing me the keys with the exception of a short signing meeting in their finance and insurance offices. He was a wealth of knowledge and believes in this brand and this car in particular This was also easy. Great people, great dealership.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Todd Tracy â General Manager, 855-902-2299
New Cadillac Escalade Purchase
by TemeculaCAD on 10/22/2018Honestly, I could not say a nicer thing about Becky Young. She is the most professional car manager we have ever met. We have bought 25 cars over my life time. Becky did exactly what she promised and went over and above what another… dealership would ever do. This is the second car we bought from Becky. Ryan, her finance guy explained everything in great detail and we left with no questions in the back of our minds. I was joking around with him and asked for a tee-shirt because we have to come back and sign a document on a trade. I got a new t-shirt waiting for me. When we came back, we were out within minutes. Its nice to be treated like a valued customer. This dealer ship is a class act. Mr. Gilmore the owner of the dealership should be very proud of his team.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Todd Tracy â General Manager, 855-902-2299
Thank you so much for taking the time to share your kind words about your experience at Paradise Chevrolet Cadillac! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything â be it sales or service! Best, Todd Tracy â General Manager, 855-902-2299
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Tahoe
Chevrolet Silverado 2500HD
Paradise is a family owned dealership committed to our customers. We show our commitment through our dedicated sales department, ensuring that you are 100% completely satisfied with your vehicle purchase experience, with our award winning service department, parts department and body shop. The Paradise Advantage is designed just for you, our valued customer.
- Complimentary Loaner Cars
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
Congratulations on your purchase, Shauna! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Lance was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Respectfully, Todd Tracy – General Manager, 855-902-2299
by Paradise Chevrolet on 08/02/2019