Valley Hi Toyota
Customer Reviews of Valley Hi Toyota
Review type:
Best Service in Town
by smoothrolin on 07/22/2012updated 04/25/2025This dealership makes you feel like a valued customer. They provide the best service around. My local dealership can't touch the quality of service they provide. I travel 40 miles for this special service and its well worth it.Scheduled Servicing
by robbie32 on 03/26/2013updated 04/25/2025Excellent customer service. Even though my 2 year free service had expired the technician had my car serviced for free.Great Experience
by 47mike on 09/13/2012updated 04/25/2025After searching several dealers online asked for quote, received next day, went to Valley-Hi and looked at vehicle. It was as represented and price was as quoted. Total time for purchase including test drive and vehicle prep was about 2hrs.… Sales staff very knowledgable,courteous and helpful. Love our new truck. Would recommend Valley-Hi to anyone looking to purchase. Extremely pleasant experience.Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with their experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Evelyn Brown - Customer Relations Director ebrown@valleyhi.com 760-241-6484
love my Camry
by laurar5 on 07/12/2012updated 04/25/2025I was looking for a new vehicle that had a little more room than my previous car and was an automatic. Found the Camry SE and love it. Easy to drive, gets great mileage and very comfortable. The sales rep and finance gentlemen were willing… to discuss price and gave us a very good deal. The entire transaction went smoothly. They have also called to follow up and check on how everything was going with the new car.oli change
by teen2008 on 12/10/2012updated 04/25/2025great service! reasonable pricing friendly workers! i will go back again cristine b. [contact info removed]Thank you for sharing your experience with us! At Valley Hi Toyota, customer service is always our number one priority. We are thrilled to hear you were able to experience our service at its best! Please come by and see us again soon; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Evelyn Brown - Customer Relations Director ebrown@valleyhi.com 760-241-6484
Always great service
by donnam2 on 11/23/2012updated 04/25/2025I always take our Toyota vehicles to this dealership for regular maintenance or repair. We own a Sequoia, Corolla and Toyota small truck. The service personnel are very friendly, professional and attentive to all detail. In order to save… money at times we have taken our vehicle to other repair shops but never has the repair been satisfactory at all compared to the work done here at this dealership. I highly recommend this dealers hope's service department...it is worth the investment. I am always confident that when I drive away my vehicle will be fixed and safe for me to drive.Wow! We cannot thank you enough for your continued business over the years. We are happy to hear that we have been able to help you with all of your maintenance needs. Our service department team prides themselves on providing top-notch service and we are thrilled you have been able to experience it! Please let us know if there is anything else we can help you with. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Evelyn Brown - Customer Relations Director ebrown@valleyhi.com 760-241-6484
Five star dealer
by carbuyer2222 on 05/28/2013updated 04/25/2025Valley Hi Toyota is the best Toyota dealer in the Inland Empire and high desert area. I highly recommend to purchase your Toyota from this dealership.Best dealer in the Hi-Desert
by eortiz1108 on 09/18/2012updated 04/25/2025Went to this dealer late on a Sunday just to show my wife the Camrys and left a couple hours later with a brand new one! They treated us and our 2 kids very friendly! Kamal, sales representative, even bought our kids candy bars which they… enjoyed! Best of all, they gave us a great deal that we couldn't pass up! Everything was excellent. Thank you Valley-Hi!Thank you for taking the time to write this great review. We really appreciate your recommendation. Our goal is to provide friendly service to all of our customers. We are thrilled to hear that you have experienced this same service. Please do not hesitate to let us know if there is anything else we can do for you. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Regards, Evelyn Brown - Customer Relations Director ebrown@valleyhi.com 760-241-6484
promises unfulfilled
by johnandpeg1 on 07/11/2012updated 04/25/2025when we were thinking of purchasing the scion iQ at the dealer our salesman said he would throw in window tint if we would buy the car.after 2 hrs of sales mumbo jumbo we left with our new iQ.it took this long and we were paying… cash!!needless to say we forgot about the window tint and after several emails i have yet to get any response!so much for all the "scion family "talk given to us at the time of the sale.we like the car,just wish they would honor what was told us.Good, Honest, Speedy Service
by jbtrucks10 on 02/12/2013updated 04/25/2025I started taking my Toyota to Valley High for about 2 years and have not had a bad experience. They are very friendly, explain the work and the charges, get the work done in a time efficient manner and the prices are agreeable. Will… continue to take my current and future cars/trucks there. Jeremy BBought at Valley Hi
by daniel1040 on 11/14/2013updated 04/25/2025The dealer did what they said they would. I got the price they quoted online and it took about 2 hoursWonderful service experience
by yogavikki on 11/21/2012updated 04/25/2025The service provided by this dealership is wonderful. It is easy to get an appointment, they take the car immediately noting any issues you are having, perform routine and diagnostic maintenance and have the car washed and ready within the… timeframe quoted. The waiting areas are pleasant, include a play room for children and the staff are efficient and helpful. I would definitely rate these experiences as wonderful SERVICE.Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Valley Hi Toyota experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Evelyn Brown - Customer Relations Director ebrown@valleyhi.com 760-241-6484
Handled all warning lights!!!
by flyboy727 on 10/08/2013updated 04/25/2025I came in a half hour late, but they still handled my service in a timely fashion. They addressed two warning lights, seat belt, and airbag. My service advisor was respectful, kind, honest, and professional. My wife was very impressed, when… I came home with the car fixed and washed clean!!!WORST EXPERIENCE EVER!!!
by anna84 on 03/05/2013updated 04/25/2025The manager offered us 4,000 less than 3 other dealers offered us and offered us a ridiculous "standard" interest rating that was so high. They did not want to negotiate prices because others around us were paying sticker price for the same… cars. I felt very disrespected by the staff. We went down the hill and saved over 7,000. They did not honor the online quote I was given.Toyota is Awesome
by ncgirl01 on 09/12/2012updated 04/25/2025The team at Toyota is very friendly and professional. They treat customer like they are valuable and they want their business. They have always gone the extra mile to satisfy me.Thank you for sharing your experience with us! We strive for excellence in customer service and we are happy to hear that we've met this goal with you. Please let us know if you have any questions or concerns in the future. We're here to help! Sincerely, Evelyn Brown - Customer Relations Director ebrown@valleyhi.com 760-241-6484
Toyota Corolla
Toyota Highlander
Kia Forte
Thank you for taking the time to share your feedback with us! It is truly an honor to hear you speak so highly of our dealership and to know that our hard work and dedication does not go unnoticed. We sincerely appreciate your business and hope to see you in the future! Don't forget to visit our Facebook and Twitter pages for exclusive offers. Sincerely, Evelyn Brown - Customer Relations Director ebrown@valleyhi.com 760-241-6484
by valleyhitoyota on 09/17/2012