Rusnak BMW
Customer Reviews of Rusnak BMW
Review type:
Great experience!
Rusnak service review
by 1stSealord on 05/26/2017Excellent service from Rusnak BMW as always. This is the best dealership I have ever worked with, anywhere. I highly recommend it to anyone that loves cars and expect the highest standards of service.well done
by Stevenakachian on 05/29/2017The specific issues that i brought the car in for were taken care of. however I now have a buzzing sound coming from the rear driver side passenger door, might be from the speaker, i'm not sure. if it persists I will have to bring the car… back.Please let me know if you need any further assistance. Thank you for your feedback! -Al LeMoine., General Manager
Love this place
by BMRLOVER on 05/03/2017Staff very friendly. Everyone happy to help.Thank you for recognizing our team, and thank you for choosing Rusnak BMW! -Al LeMoine., General Manager
Great experience
by helmeting on 04/21/2017I have bought many cars at Rusnak BMW and have always been treated very professionally with no pressure. Actually it has been a good experience.Thank you for your continued patronage, and excellent review! I am happy to know that you've been satisfied with your experiences. We look forward to working with you in the future. -Al LeMoine., General Manager
Another Smooth & Great Experience
by julioferrario on 04/20/2017I have been client of Rusnak BMW for a long time. I have leased 4 BMW's from them over the years. Every single experience has been better than the last. As far as I'm concerned there's really only one place to buy or lease a new BMW -… Rusnak BMW. They treat their customers with extreme professionalism, respect and courtesy. I also keep coming back because of Jeff Kaltman. He has helped me find the right vehicle each time. The last one I just got was a special order from Germany. Jeff took care of all my concerns and made the transaction extremely easy and pleasant. He is a true professional who not only cares about the customer but makes the whole process enjoyable. I look forward to purchasing my next vehicle from Rusnak BMW and Jeff Kaltman!Thank you for your continued business, and thank you for recognizing our team member Jeff! I am pleased to hear that each one of your experiences has been wonderful, and even better than the prior visit! We hope you love your latest vehicle, and thank you for working with us here at Rusnak BMW! -Al LeMoine., General Manager
most friednly and professional bmw maintenance service...
by asrada8 on 04/17/2017It's the most friendly and professional bmw dealership service I have ever got... Robert Hull, he is the best service advisor. It's been almost 5 years since I met him with my old e92. But he still remembered me and was still very kind.… That's the reason why I go to "Rusnak BMW" even though I am at pomona.Thank you for the great review of our Service department, and thank you for recognizing Robert! We look forward to your next visit, and thank you for choosing Rusnak BMW. -Al LeMoine., General Manager
Honest appreciation
by Invincia on 03/27/2017Both Jim, the service manager and Art Simcox, were just in their approach to client service. Both of them are well trained and have good people skills. They don't lose their cool even when the client appears to be irascible. I will heartily… recommend to friends to lease/buy from Rusnak Motors.Thank you for the great feedback about your Service experience, and thank you for the compliments to Jim and Art! I am pleased to know that they have provided wonderful customer service. -Al LeMoine., General Manager
4 series Lease Purchase
by ladsolutions on 03/26/2017Mehran and Darren are excellent to work with. This is my second BMW lease from them.Thank you for this wonderful feedback about Mehran and Darren! I am happy to know that they have provided to excellent leasing experiences. Enjoy your new vehicle! -Al LeMoine., General Manager
Rusnak Is The Best
by Luvrainbow on 03/25/2017I can't say thank you enough to my technician, Steve Harris, for another fantastic job!! I have always been overwhelmed with his expertise and professional service since buying my first BMW from Rusnak in 2009. I will always ask for him… when I need service. He is the best technician at Rusnak!Thank you for providing the wonderful feedback for Steve! I am so glad that he has provided many years of truly exceptional customer service and professionalism. We appreciate your feedback, and thank you for choosing Rusnak BMW! -Al LeMoine., General Manager
The smoothest and best value!
by Alberto61 on 03/23/2017Leila was a no pressure, always smiling presence that made the deal easy and satisfying. She surprisingly had a good knowledge of the I3 and when in doubt she enlisted the BMW Genius on site. Overall, including Steve, the sales manager a… great experience!Alberto, thank you for recognizing Leila, and thank you for choosing Rusnak BMW! I am so happy to hear that Leila and Steve helped to make this an excellent buying experience for you!-Al LeMoine., General Manager
routine maintenance
by markfree on 02/25/2017updated 03/06/2017Love ReneeService advisor
by Pollyscar on 02/25/2017updated 03/06/2017Mike Powell is a pleasure to work with, always very accommodating and helpful.It was EASY!
by jomowat on 01/31/2017Thanks Rennee for making my appointment easy! I was greeted when I pulled into the service drive, Rennee had loaner ready for me, we quickly went over the paperwork and I went went on with my day seamlessly. It was the same when I arrived… later in the day to pick up. I was in and out in 5 minutes. Thank you Rusnak!Thank you for the excellent review. I am happy to hear that Renee provided a great Service experience. Thank you for choosing Rusnak BMW. -Al LeMoine., General Manager
Oil change service
by Jacek1956 on 01/31/2017As isual very satisfied. Kudos to Bob Martin, client adviser. His friendliness and professionalism make you feel that me and my M3 are in the best hands!Thank you for the wonderful feedback and for your compliments to Bob! We look forward to working with you and your BMW M3 again! -Al LeMoine., General Manager
Rusnak BMW Review
by Garrymal on 01/06/2017updated 01/17/2017Darren Evans was great at making the process of buying a new car so seamless. He was professional, knowledgeable, and efficient. I would wholeheartedly recommend Darren and Rusnak to all my colleagues, friends and family.Good service appiintment
by Mikusky on 01/07/2017updated 01/17/2017Came in for airbag replacement . Was quoted 1 to 1 and 1/2 hours. Car was ready in 1 and 1/2 and was washed and cleaned inside.Thank you!
by michaelbri on 01/10/2017It was the end of the month and end of the year and i was able to walk in, having never test drove an X3 before and by the end of the day i was able to test drive, get an incredible offer to lease, and left with a new car. Very happy!Nail in Tire
by Marissa11 on 01/04/2017Bob was professional and delivered everything as promised. I greatly appreciated his service.Satisfied
by Jimenez33 on 12/08/2016updated 01/03/2017I had a great experience renewing a lease program with another new vehicle. And felt taking care off as I walked out the door. Keep up the good work!Damaged Tire
by mtillema on 12/06/2016updated 01/03/2017I purchased the tire insurance for my 2016 650i and the dealership was easy to work with when I needed to use the insurance. Robert Hull was particularly helpful as my assigned service representative.Couldn't Be Happier!!!
by MWhitty71 on 01/02/2017Thank you so much George B for your patience and completely understanding what I needed in a new car! I walked out of the dealership with a vehicle that I am absolutely thrilled with!!
Thank you for recommending us, and thank you for choosing Rusnak BMW! We look forward to working with you again. -Al LeMoine., General Manager
by rusnakmgmt2 on 06/19/2017