Flatirons Subaru
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Customer Reviews of Flatirons Subaru
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Travus Borek made it a pleasure to get the exact car we wanted
by Dee and Tom on 06/29/2023
I called Flatirons Subaru Sales to find out if a very well-priced Certified Pre-Owned 2022 Forester Sport with ~ 2,650 miles on it in their inventory was still available on their lot🤞. The sales associate who answered my call was Travus… Borek and he immediately went out and located the car on the lot, picked up the key and said it was ready and waiting for me to come take a look.
Husband and I got in our car and drove down from Summit County and bought the car the same day. We did put a refundable credit card deposit down before we left for Flatirons Subaru just in case all of Boulder showed up that day to try and buy that car!
It was a pleasure buying the car with Travus - i’s were dotted, t’s were crossed and p’s and q’s minded in every aspect of the transaction, especially with all the documents. Travus brought husband up to speed on the Forester’s advanced safety systems (the advanced cruise control is super!) before we drove the perfectly detailed car home. What a smooth ride! Travus and all the Flatirons Subaru associates provide an outstanding car buying experience. Many thanks!
215 reviews
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Professional, honest and fair
by frederic6 on 12/15/2015I recently had the pleasure of working with Ian Mangan on updating a lease on a new Outback. With Ian's responsive online and cell phone presence, I was able to take care of 98% of the business without having to come into the dealership… which saved a lot of valuable time. He was able to effectively work with me on the new lease rate and trade-in value on the an earlier lease. Once I did come in for signatures, etc, he had me through the remainder of the process in less than 40 mins! Unheard of. To boot, Subaru made a surprising $250 donation to one of my favorite charities and presented me with two comp'ed season ski passes to Copper Mtn. All and all, a very positive experience. Thank you Ian Mangan and Flatirons Subaru!Purchased Certified Used Subaru Impreza Sport
by Dania_Z on 12/13/2015I've been looking for a new car for a while and needed something that would work well in the winter so I went to Flatirons Subaru and bought a certified used car with Ian Mangan. Love the car and Ian was great! Got the extra warranty to… 100,000 miles for the same monthly payment and Ian even stayed after to show me how all the technology worked on the new car! I highly recommend Ian and Flatirons Subaru.Awesome Service!
by jeffspringer on 12/03/2015Three cars and countless scheduled services at Flatirons Subaru and never a problem. Just straight answers and never any pressure. The service department is fantastic and Ryan Nuckles is the star. Love that guy. Always very clear about what… my car needs and what it can do without until the next service. 130,000 miles and still drives like it was brand new all due to Ryan Nuckles and the Flatirons service department.Purchase of Subaru Forester 2.0 XT Premium
by Katie_12215 on 12/03/2015Worked with Scott Crouch, Dave Denu and Bill Kidd. The team at this dealership is very solid, very knowledgeable and very trustworthy. This was my first new car purchase and I could not have lucked out with the overall experience I received… at Flatirons Subaru. Being a younger female it is always intimidating going to dealerships and after hearing horror stories I was nervous to go in by myself. Needless to say I felt that all of the gentlemen I worked with are very professional and they made the entire buying process seamless. Bill Kidd sat with me and reviewed all of the functionality and abilities of my 2016 Subaru Forester 2.0 XT Premium and left me feeling confident and excited about my new purchase. Thank you Flatirons Subaru for a 5 star experience!!!Flat irons subaru
by Hayschulz36 on 12/02/2015Great experience, friendly and helpful staffSubaru Forester purchase
by keenando on 11/28/2015Purchased a used Subaru Forester (2013) from Flatirons Subaru. Jon Eric Ferguson was the sales person who helped me through the process of purchasing the Forester from my entering the sales floor to the final paper work. Jon was most… professional in answering all my questions about the Forester. I would recommend Jon and Flatirons Subaru to both friends and family who are in the market for a new or used car.Flossy new Outback
by andersmavis on 11/21/2015I was searching the web for a new car because buying one in person was daunting. After a ton of research it came down to Subaru or Toyota. Fuel economy and expert AWD won the battle, not to mention the day I bought my car it snowed! Jeremy… Pilon is the online salesman at Flatirons, when I inquired about their inventory he reached out to me. Jeremy stayed at the dealership late, made me feel like a regular human(not just a bag of money) and was super helpful. I actually believe I could call him about anything on the car and he would help me get it sorted, makes me feel really good about spending a ton of money on a new car. Love my new Outback!Very happy with my new Forester
by Mary999 on 11/10/2015Was trying to reach 200,000 miles with my old car, and didn't quite make it. Jon Eric Ferguson helped me decide on and purchase a 2016 Forester. He was friendly and patient through my many questions. I love my new car.Happy with my purchase
by SnowGal on 11/03/2015Mark Berger helped me choose, purchase and set up a 2015 Subaru Forester. I went shopping before they even came out, but he knew the inventory coming in. I got the first silver XT Premium. I'm very happy with it. Mark did everything he… said he would, including after-the-sale follow-up.An excellent experience
by abcdefgh1 on 10/25/2015We purchased a new Crosstrek a week ago and were impressed by the quality of the service that we received from Ian Mangan at Flatirons Subaru. His service was flawless. We arrived at 1 pm and left the place with a new Subaru by 4 pm. A++++Helpful and efficient
by Goldross on 10/07/2015I was looking for a Subaru that was used, but in good shape. I visited several local dealers and found the inventory at flatirons Subaru superior. Mark Berger was very helpful!Flatirons Acura & Subaru is a great dealership
by RichinCO on 10/03/2015My wife and I bought a new 2016 Subaru Legacy at Flatirons Acura and Subaru (FSA) last week. Bill Kidd, our sales consultant, made the purchase process easy and convenient. After first testing the Legacy, my wife--the prospective primary… driver--liked it, but wasnt yet ready to buy it. Bill kept in touch, and when we went in to purchase it a few months later, he knew exactly what we wanted I had already communicated repeatedly with two other area Subaru dealers, and determined the best discounts they were willing to give us. Bill and FSA met or exceeded those deals, while making sure the purchase process was quick, easy, and pleasant. We bought exactly the vehicle my wife wanted in the exterior and interior color combination she wanted. The whole deal including a test drive, negotiating the new car price, negotiating our trade-in value, and financing the vehicle took less than 4 hours. Since the new Legacy was just off the truck and covered with the white protective sheets, this included pre-delivery inspection and preparation. Bill walked us through the entire process while making sure our needs were met. Kerrie Bowen, FSAs finance manager, also deserves a mention. She made obtaining great financing quick , while makings sure we understood every detail. I have always bought new cars for decades, and this was among the easiest new car purchases ever.love my Outback, Mark is terrific
by MaraTom on 10/03/2015Mark is wonderful. I have never had a car salesperson spend so much time with me, to show me how to drive the car and feel completely safe and comfortable driving off the sales lot. Mark was friendly and warm through the whole sales… process. I would be happy to work with him again! And ... I love my Outback! :) :) :)Aok
by carfan45 on 09/01/2015I bought a car from this dealer a few months ago. If anything went wrong it was immediately fixed. The entire process was quick and painless. I would recommend to a others looking to purchase a new car.friendly staff but paint damage due to negligence
by carfan45 on 09/01/2015I have had my 2015 WRX serviced at this dealership twice. A painless experience each time aside from the deep scratches left on the lower driver-side of the car (visible from outside when door is closed) due to stepping on the paint with… grit on shoes. Who steps on new paint period! On the first oil change a tech attempted to buff the scratches out. Some came out and others were too deep. I was given a free oil change. There was some run around and talk of body-shop which changed to a paint touch-up guy. I got the sense they were trying to save money. I decided to let it go, they tried after all. Second oil change comes around and I notice the tech get out of the car and stare at the same area for a good 20 seconds before delivering the keys to the woman handling the paperwork. Nothing was said. Upon inspection I noticed numerous things: heavy sliding footprints on the car paint which lead to more drawn out scratches, car oil/maintenance notification was not reset, pink marker was still on wind shield. I don't think the car was scratched on purpose. The general picture looked like a lack of attention to detail to me. Maybe someone was tired, having a bad day, or maybe their was a lot of pressure to service numerous cars. Regardless, two times in a row was enough for me. I didn't even bother mentioning it the second time and doing all the run around. Rather, I decided at that moment to get the car serviced elsewhere.Thank you for taking the time to leave this feedback. We always aim to exceed customer expectations, and I am concerned to hear that your car may have been scratched but that you left without resolution. I would like the chance to look into this incident personally. Could you please give me a call so we may discuss in greater detail? Thank you, Michael Boudrieau Service Director Flatirons Imports 303-402-5158
Trustworthy
by engine_ear2 on 08/18/2015I arrived for my appointment 15 minutes ahead of time. The service rep in the parking lot, whom I never met before, called me by name and welcomed me. I then went inside and met with Jessica Everett. Ms Everett was professional and very… knowledgeable about the make and model of my Subaru vehicle. She knew vehicle maintenance spec's and advised me about about repairs and upkeep. Thank you. I will continue to use Flatirons Subaru for all my vehicle needs.Excellent Service
by CBerlin51 on 08/11/2015I recently purchased a Subaru Forrester from David Human at Flatirons Subaru, Boulder, Colorado. I was very pleased with the entire transaction. Initially I visited the dealership to learn more about this car, met David at that time, and… then made the actual purchase a few days ago. David was excellent throughout the entire process, never pushy, always straight- forward in his recommendations and explanations, patient and helpful, and he got a very good price for me. His many years of experience selling cars, and his enthusiasm for owning them, made the whole experience not only very positive but also fun. I would very much like to recommend David to anyone.Simple and No hassle
by mkiiidriver on 07/29/2015If your wanting a new car and are positive about keeping it simple then visit Mark Berger at flatirons Subaru. Very genuine salesman that makes the car buying process feel like your the one in control!Extraordinary Customer Service
by RanchManager on 07/12/2015Kristen Miller has been my customer rep for the last two service appointments at Flatirons Subaru. In a day and age where good customer service is a rare find, Kristen has gone above and beyond good. Her attempts to resolve a currently… unresolved issue with our 2012 Subaru Outback wagon have been stellar. Truly. Now, if we can only get the darn problem fixed.Buying my first Subaru Outback
by cca2 on 07/11/2015I bought my first Subaru from Jon Eric Ferguson and I love it! He made the process so easy. He was honest, straightforward and trustworthy. Jon Eric was there to help me not to badger me into a purchase. I really appreciate the time he… spent and the information he provided. Would highly recommend working with him to my friends and family.Bill Kidd
by Jtaron1 on 06/21/2015I bought a Subaru crosstrek from Bill Kidd and I absolutely love it. Bill was so helpful in assisting me with my purchase, and he created a light, enjoyable atmosphere for me as a first time buyer. I would definitely recommend him to other… potential buyers.
About our dealership
Dee and Tom, Thank you so much for your excellent review! We are honored to have had the opportunity to work with you, and we are glad that Travus took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new 2022 Subaru Forester Sport- on behalf of the entire team!
by Flatirons Subaru on 06/29/2023