Bob Penkhus Mitsubishi
Today 9:00 AM - 7:00 PM
Customer Reviews of Bob Penkhus Mitsubishi
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5 sales reviews
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Great dealership
by CCBarton on 10/14/2017I have bought two car's from Bob Penkhus. Jeff Clarke sold me both car's. He is very nice and told me everything I need to know with out being pushy. Will never buy from anybody else.awesome
by nascar90 on 06/13/2015we have bought from penkhus 3 other times. we worked with jeff clarke, jasmine neimer and bret buckridge. All three are awesome and they help you with what you need to get in the vehicle you want. we will be back in 3 years to buy a new… lancer for me.Thank you so very much for continued business...how great it is to have customer's like yourself. Enjoy your vehicles and I will personally thank Jeff, Jasmine and Bret for a job well done! Sincerely, Bob Penkhus
Amazing Customer Serivce
by tyy2 on 05/22/2015This Dealership worked a miracle for me! i went through a really bad time with another dealership and i was in tears! Mr Tran was so kind enough to jump through hoops just to get me into a brand new 2014 Mitsubishi! I'm so EXCITED and happy… i came to Bob penkus they really worked out a good deal for me and even got me into a car to drive in the meantime while my actual car was getting serviced. Mr Fernando, the finance manager was one of the nicest mangers Ive ever worked with, he did whatever he could to get me a car. This dealership gave me Hope!Good morning! I was so EXCITED to read your review and hear about how happy you are! It is our daily goal to give excellent service and when a customer takes the time to let us know we reached it...that is so nice! We appreciate your business and truly look forward to earning your business, again and again! Sincerely, Bob Penkhus
My 8th purchase at Bob Penkhus Mitsubishi!
by summertime2014 on 05/15/2015It was time for a new ride and as always I went to to the corner lot of Bob Penkhus Mitsubishi. Jaz Niemier took care of me this time. The family at this dealership is unique. The relaxed atmosphere welcomes you and you know you are in good… hands. Now I just need to figure out all the new buttons on my Verano and run it up the pass this weekend! Thanks Bret and Fernando.Awesome! 8 purchases! Truly, truly appreciate it! Thank you for your continued business and I will share this review with Jaz, Bret and Fernando. Great job everyone and enjoy your new "ride"! Sincerely, Bob Penkhus
Questionable Practices
by dmaiden on 10/15/2012updated 04/25/2025"They have no idea what a promise is". We purchased a Subaru Tribeca from the Woodman store, but was owned by Austin Bluffs store. We noticed it smoked a little when you started it. The sales person informed us "They Can Take Care of That"… so the salesperson filed out a "We Owe" during the signing of our contract. Everything was going as good as buying a car can be. First thing was first. It got dark on the way home and one of the headlights didn't work. We called several times to setup an appointment to have the smoking issue looked at. They were nice enough to give us a loaner while the Tribeca was serviced. About 30 days later when not one person has called, the loan person calls to have the loan paperwork re-signed after its been finalized. We were then informed that the head needed some work and was being sent out. 1 month REALLY. About 2 weeks after that, no calls again. I called, obviously getting mad at this point. I was informed that the car was un-repairable and we would have to"TRADE IT IN". That some crap right. It gets better. They screwed me out of my trade-in and my cash deposit. They tell me its in the value of the new vehicle. Bret did personally help us with NOT find a car, and that management. We were told he would check the actions and what not, for a replacement. No such thing happened. I search there website for two weeks looking for something that had a clean carfax. We finally found a VW Routan. A very nice sales person helped us name Todd. He was very understanding of the situation, and helpful. The crazy thing is the car was stickerd up and put up for sale right as we signed the paper work for the new vehicle. We will see if it actually goes back on the lot.
Mazda CX-5
Honda CR-V Hybrid
Ford Explorer
Subaru Outback
About our dealership
Thank you for all your kind words! I will share with Jeff how pleased you were with the service he provided...he is a great member of our Mitsubishi team! We are happy to have you as part of our "Nobody Buys Just One" family. Thank you, Bob Penkhus
by marketing1101 on 10/16/2017