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Customer Reviews of Emich Volkswagen

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228 reviews
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  • Excellent customer service!

    5 out of 5 starsby Tilia on 05/01/2015
    updated 05/16/2015

    Ashley W.!! She was just fantastic. She made it all very easy. I will refer people to her because of her wide range of knowledge and sunny, sweet personality. Thanks Ashley (W)!! I love my S4!
  • Great buying experience

    5 out of 5 starsby Farides on 04/25/2015
    updated 05/06/2015

    All of the sales staff were very honest, didn't try to push us too hard, but also showed a courteous interest in winning our business. They didn't make any promises they couldn't keep, but also kept their word and were able to get us a lower interest rate than we otherwise would have gotten. We walked away feeling like we had a great buying experience and it was hassle-free.
  • VW BUG

    5 out of 5 starsby 1darkhorse2 on 04/25/2015
    updated 05/03/2015

    My car is fixed after 2 years and multiple dealerships. Jared is always super customer friendly, knowledgeable and goes the extra mile...to get it right! He always returns my calls and is truthful, if he doesn't know something he says so and then finds the answer. I won't go any place else no matter how convenient the "other place" is. Also, the service receptionist always remembers me...yea!
  • Excellent Place to Buy a New VW

    5 out of 5 starsby phillyphan on 04/27/2015

    The whole sales process was efficient and everyone at the dealership was very professional. In particular, Ashley was great: knowledgeable and no pressure.
  • Awesome experience

    5 out of 5 starsby Tschreurs on 04/18/2015

    It was the easiest vehicle purchase we have ever had. Overall fantastic customer service from everyone we had contact with! Also Doug Mcguirk did an awesome job with the entire transaction, and with explaining all of the features. We will not purchase from anywhere other than Emich!
  • Friendly, Reliable Service

    5 out of 5 starsby M_Howard on 04/18/2015

    The staff knows me as soon as I pull into the service bay, because most of them have been there since I purchased the car in late 2007. They make me feel like family.
  • Great Experience!

    5 out of 5 starsby AbigailTrop on 04/01/2015
    updated 04/09/2015

    Everyone was very friendly and supportive. I also felt that I was treated fairly and all information was relayed to me up front so that I could make the best choice for me. I Everyone was professional yet personable and all my questions were addressed in a prompt manner.
  • took in my Tiguan.

    5 out of 5 starsby donniejoe on 03/27/2015
    updated 04/03/2015

    Milo was very helpful and took care of my needs when I told him we' d be taking a long trip vacation the last week of April and the first week of May.
  • Great Experience at Emich Volkswagen

    5 out of 5 starsby CassandraDee on 03/23/2015
    updated 04/02/2015

    After retiring by mkII GLI and graduating college, I was in the market for a new car and had my sights set on the 2015 Jetta Sport. Although I love Volkswagens, I did check out the competition was and less than impressed. Many of the "comparable" vehicles didn't come close to matching the quality I expect and every single salesman started his pitch by asking what color I liked best. Doug McGuirk's first question for me WASN'T what color car I wanted! I know many women aren't car savvy, but Doug listened to what I really wanted and needed out of a car. He knew I was there for the Jetta Sport and wanted something for commuting that I could have fun with on the weekends. He was able to answer all of my questions and was extremely knowledgeable about the Volkswagens he sells. I really appreciated the fact that I was buying a Volkswagen from another enthusiast, not just a salesman. His laid back demeanor and helpful attitude made him a pleasure to work with!
  • Friendly service

    4 out of 5 starsby CWDenver on 03/10/2015
    updated 03/24/2015

    Colt was very friendly and accommodating when I dropped off my car for a standard service. He communicated with me often throughout the day to update me on the status of my car. It was ready when he said it would be.
  • VW Touareg 2012 TDI

    5 out of 5 starsby Akwilliams529 on 03/13/2015
    updated 03/23/2015

    Friendly staff, good communication during negotiations. Would recommend to others seeking a VW. After two week of negotiations on a specific Touareg, it was sold the day I went to purchase. The staff was able to work a deal for me on a newer and less mileage Touareg the same day.
  • Great experience! We will only buy from Emich!

    5 out of 5 starsby pgbecker83 on 03/10/2015
    updated 03/23/2015

    John Orlando was very professional. The whole experience was very smooth and stress-free. Emich also has a great environment. My kids were able to play in the play area and enjoy drinks and snacks. This is the 3rd car we have purchased from Emich VW. We hesistate to go anywhere else.
  • Survey

    4 out of 5 starsby Joesie on 03/10/2015
    updated 03/23/2015

    Steve was great but had to wait over one and half hours to sign contracts. i was told six other people had bought a car and there was one person to do signing of contracts.
  • BEST price in the Denver area

    5 out of 5 starsby Annie720 on 03/09/2015
    updated 03/23/2015

    Emich gave me the best price for the car I wanted (and I got quotes from ALL the local dealerships). Dieter Hauser went out of his way to be helpful, staying late and driving the car home with me. Thank you!!
  • Positive.

    5 out of 5 starsby TPG62 on 03/01/2015
    updated 03/16/2015

    The teamwork displayed by all to make this the best deal for everyone. I was made to feel that Emich genuinely cared about getting me into the right car at the right/fair price. Chris/Wade/Stephen displayed a great deal of patience throughout the entire process.
  • Needed help on the road.

    4 out of 5 starsby CKLove on 03/01/2015

    We liked the caring customer service. We had car problems while on our trip and knowing that we had several more hours to get home, they loaned us a courtesy car until our car was done. We appreciated that the services were done when they said they would be. Everyone was very friendly!
  • I love my 2015 Tiguan!

    5 out of 5 starsby BroomfieldGal on 01/13/2015
    updated 01/23/2015

    Blake was absolutely terrific to work with. He was very professional and took a lot of time to show me the ins and outs of the Tiguan (in the heated garage!). My kids came with me later in the week and he showed all three teenagers the dashboard and specifically working the Bluetooth with their iPhones. He was great. I would look up Blake when I buy my next Volkswagen!
  • Only go to Emich

    5 out of 5 starsby Schreurs12 on 01/13/2015

    The entire staff at Emich VW is absolutely fantastic! Anytime and every time I need to make a trip in they always handle business in a timely and professional way. I refuse to go anywhere else!
  • Mike: the best VW salesguy ever!

    5 out of 5 starsby Mias_Mom on 01/09/2015

    My salesman Mike did everything he could to make this experience pleasant for both myself and my teenage daughter who was with me. Time flew and before I knew it, I was driving home in my new car! Mike is a gem!
  • Love my Passat and the team at Emich Volkswagen

    5 out of 5 starsby Lisa_Anne on 01/06/2015

    Blake spent an inordinate amount of time with me during my decision-making process and then went above and beyond once I bought my Passat, but helping me get all the systems linked and up and running. Also Nick and Paul were great to work with in terms of the paperwork.
  • good deal, nice Tiguan lease

    5 out of 5 starsby JamesW1bldr on 01/06/2015

    quick communication & information; straight forward pricing/leasing. Friendly sales person/staff and smooth vehicle lease, with excellent customer service and assistance during the whole process

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