Mountain States Toyota
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Customer Reviews of Mountain States Toyota
Review type:
New Tundra
by Ed on 04/10/2025
I stopped by to have my truck looked at for a sale to the dealership. Carl was polite, courteous, and knowledgeable. He made me a very reasonable offer and now I have a new Tundra!! You should feel very comfortable in dealing with this… dealership.
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New Tundra
by Ed on 04/10/2025I stopped by to have my truck looked at for a sale to the dealership. Carl was polite, courteous, and knowledgeable. He made me a very reasonable offer and now I have a new Tundra!! You should feel very comfortable in dealing with this… dealership.Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.
Carl Porretti got us a 4Runner!
by Conner on 03/31/2025Make sure to get the Toyotacare and ding-shield. We got a rock chip the next day and it was fixed at no cost!Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.
Carl Porretti
by JH on 03/20/2025We used Carl Porrettti as our salesman at Mountain States Toyota. He was honest, professional and knowledgeable regarding everything about the car! We will hopefully have the chance to do business again with him someday.Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.
Mountain States Toyota all the way!!! Best in the rockies
by Dorian on 03/11/2025I recently purchased a 2025 Toyota RAV4 from Mountain States Toyota, and it was an outstanding experience from start to finish! From the moment I walked in, the staff was friendly, professional, and eager to help. What truly made my… experience special was working with my salesperson, Michael Ramstetter. Michael went above and beyond to make the entire process smooth and enjoyable. He was incredibly knowledgeable about the vehicles and took the time to answer all my questions, providing helpful comparisons to ensure I made the best decision. He wasn’t pushy and really listened to my needs, which made finding the perfect 2025 RAV4 easy. What stood out most was Michael's no-pressure approach. He made me feel comfortable and confident with my choice, and his professionalism turned what could’ve been a stressful experience into a pleasant one. The 2025 RAV4 is everything I hoped for—sleek, comfortable, and full of amazing features. The team at Mountain States Toyota, from finance to service, was top-notch. But Michael’s personalized attention truly set them apart. If you're in the market for a Toyota, I highly recommend Mountain States Toyota and Michael Ramstetter. Thanks to them, I drove off in my dream car with a smile on my face!Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.
I Got a Land Cruiser!!!!
by Michael Witkowski on 03/05/2025Very friendly and I always felt like they cared about my wants/needs and made every effort to get me taken care of quickly.Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.
Easy purchase process with Matt!
by Debbie on 02/28/2025I bought a used RAV4 and Matt West made the process easy and friendly. No high pressure sales and I got the car I wanted. Thanks to Matt for answering all our questions and making the process so simple. This was the second car I’ve bought… from Mountain States and I would definitely go there again.Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.
Satisfaction Guaranteed
by Cookie on 02/15/2025Honest, informative, extremely friendly and comfortably easy to converse with Jim and rest of staff.Hi there, thank you for taking the time to let us know how we did. We do hope we can be of assistance in the future. Take care!
Easy Breezy
by Barry R on 02/13/2025Working with Matt (West) at Mountain States Toyota was fantastic. Fun guy, no pressure, super knowledgeable and extremely easy to work with. The entire process from initially walking through the front door to driving away in our new Land… Cruiser a few days later was the way buying a new car is supposed to work...painless. Definitely recommend Mountain States Toyota and definitely recommend asking for Matt!Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.
Great experience
by Molly S on 02/06/2025I highly recommend working with Jim Gallegos if you are looking for a new vehicle. Jim was unlike any other salesman I’ve worked with in the past. He was calm, patient and thoroughly walked me through the process. He was knowledgeable and… funny, and I hope he’s still there in 20 years when I have to buy another Toyota!We’re so happy to hear about your positive experience! Your feedback means the world to us.
Prius Prime Purchase!
by Aaron M on 01/20/2025I had the pleasure of working with Jim Gallegos for 4 months to purchase a new Toyota Prius Prime. I was looking for a particular build and color which is hard to come by in recent times. I stayed in touch with Jim who kept me up to date on… inventory and showed me all the options. After 4 months, something close to my request was in the lot and that same week I had driven home in it. Very satisfied and Jim made sure I got the best deal possible while helping add accessories as well. Very pleased with my experience and would recommend Jim to friends and family as well.Excellent purchase experience at Mountain States Toyota
by Andrew Rossow on 01/12/2025Carl Poretti was outstanding- I can’t say enough. Extremely helpful, knowledgeable, and dedicated to customers. He helped us to find and apply for a really good rate, and walked us through the steps to buy a great truck. Highly recommended.Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Feels Like Family
by Nikki on 10/18/2024From start to finish, my car buying experience was wonderful. First off, I’d like to thank Michael Ramstetter for taking great care of me. I contacted him ahead of time to tell him which models I wanted to test drive, and when I arrived, he… had things ready to go. I was treated with kindness by all of the staff. There was family-feeling about the place, and I was treated like family.Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.
Very friendly and helpful staff
by Harley Stohlmann on 10/09/2024Ryan Benipayo was our direct sales representative and was incredibly nice and respectful. We spoke with a man named Shane as well who was also very helpful and stayed in contact with me to provide updates on where our vehicle was while in… transit. Our finance lady was also very pleasant and friendly to our young children. Everyone was accepting of our young children being present which made the experience even better.Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.
Carl is the best!
by Jen on 10/05/2024We had the pleasure of working with Carl Poretti on the purchase of our new Toyota Sequoia. He was genuine, friendly and very easy to work with. If you are in the market for a new Toyota, Carl is the best!Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.
Matt is Great!
by Paige on 09/25/2024I recently bought a car from Toyota, and the experience was great. Matt West was my salesman, and he made the entire process smooth and transparent. I hadn’t bought a car in over seven years, and with the current market, I was feeling… nervous. Matt helped both my husband and I feel comfortable and confident in our decision. He was thorough in addressing anything that came up, like getting the car detailed after the sale. Matt even got a new windshield installed the same day when we noticed a chip. Thank you, Matt, for making the process so easy! We will definitely recommend Mountain States and Matt personally to our friends and family!Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.
Great experience!
by 0135mew on 09/15/2024Carl was highly knowledgeable. Understood our needs and looked for upcoming vehicles that would meeting our needs. Lastly provided a thorough explanation of the RAV4 in order to help us make a purchasing decision along with providing a… thorough training when getting the car.Bought one anyway
by Keith on 09/07/2024Came from out of town to buy a specific truck but it wasn’t on the lot. Carl stepped in and showed me several alternatives. He was very understanding with my reservations about some of the trucks and showed great patience with my… indecisions. I finally made a decision and drove away with a great truck.Thanks for the wonderful review! We are very glad you enjoyed your experience at Mountain States Toyota.
All-around pleasant experience
by Andrew I on 08/30/2024From the first phone call to leaving with our new minivan, this was a top-tier experience. Zach Grimm got us started finding a matching vehicle and then Matt West took it from there. A+ experience, couldn’t have asked for better! Highly… recommended!Thanks for the wonderful review! We are very glad you enjoyed your experience at Mountain States Toyota.
Great Communication
by Buck on 07/24/2024I ordered a new Land Cruiser and Mountain States’ Carl Porretti kept me updated on the delivery windows so I had a good expectation of timing. Thanks Carl!Excellent car buying experience !
by Bob on 07/18/2024Randy Hendricks was our salesperson and he was excellent ! Spent a lot of time with us explaining the features of the vehicle that we were considering and was very efficient in leading us through the purchasing process. We will definitely… be back in the future !Found a way to make it work!
by Jeanette G on 05/17/2024Though a Highlander was financially out of reach for me at this time, Carl made it possible for me to leave with a 2024 Rav 4 hybrid. He spent time with me to ensure I was comfortable with the price and took the time to explain things very… clearly. This would be my first time leasing and he helped me understand the process very clearly.Thank you again for taking the time to let us know how we did. We hope you have a great day!
About our dealership
Thank you for the wonderful review! We are so glad that you enjoyed your experience at Mountain States Toyota.
by Jeff Gonzles on 04/16/2025