Planet Honda
Today 8:30 AM - 8:00 PM
Customer Reviews of Planet Honda
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101 reviews
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Cool car buying experience
by Cool car buying experience on 02/27/2020These guys made it a smooth transaction Mike Cooley made my buying experience very nice would recommend them to anyoneThanks!
by Kim on 12/27/2019We had called here after being misled by another dealership. The salesperson (Jeff) was very knowledgeable and they were true to their word on the costs. We left with a new vehicle and were happy. The only issue we had was the wait time… from it being detailed as they detailed the wrong car.Super friendly and knowledgeable
by Miss Daisy on 12/14/2019updated 12/20/2019Ed, Dess, and Sam are all super friendly and answered all questions. There was no pressure. They just want to help you get what you're looking for and help get a good interest rate. Much better than the last car-buying experience! Thanks!Super friendly and knowledgeable
by Miss Daisy on 12/14/2019Ed, Dess, and Sam are all super friendly and answered all questions. There was no pressure. They just want to help you get what you're looking for and help get a good interest rate. Much better than the last car-buying experience! Thanks!Excellent service
by Chris Hernandez on 10/05/2019Elijah Haase was an excellent consultant to work with. He went out of his way to assist in my purchase.Planet Honda Golden Colorado
by RV on 09/18/2019Its been many years since I had the unpleasantness of having to go through the "NEW CAR BUYING Experience"....but upon entering the laid back, professional environment at PLANET HONDA in Golden, Co. and meeting with Chris Coons and Arthur… Michalak...they showed me how much things have changed. No pressure...no hidden charges...I appreciate all that you did for me. Y'all rock !!!Excellent customer service
by Eliza on 08/27/2019updated 09/09/2019There were a couple recalls I needed for my car amd they got me in within a couple days. Everyone I worked with was super friendly, thorough and communicative. Thank you!Great overall experience
by Ryan on 07/28/2019Really great dealership. No hassle, no hustle. Jeff Puffett was very nice, answered all of our questions very clearly. The best part was they don’t work on commission, which made it considerably less stressful. Also, no haggling - the… listed price is what you get.Great Buying Experience and Fair Pricing
by NGPilot on 05/29/2019I have purchased 2 cars at Planet Honda in the last 3 years and both times I have had an excellent experience. I most recently purchased a Pilot and Sarah Trujillo made the buying process very easy for me. She was knowledgeable about the… vehicle never pressured me or tried to up-sell me on a higher trim than I was looking for. I ended up getting every feature that I wanted at a fair price (as well as a competitive trade-in value for my previous car) and will definitely go back to Planet Honda when I need another vehicle.Honda 2018 CR V
by hondaowner2018 on 09/30/2018I spent some time at Planet Honda in Denver to look at buying a CR V. The sales person who helped me was informative and knew the product he was selling. He explained how his dealership operated (different from other dealerships)… with the idea they didn't do negotiated pricing but used an aggressive initial pricing as a replacement. Had I not found another dealer that was willing to add a couple of optional complimentary items I would have gone with Planet Honda.Great customer service
by elenakeil on 09/23/2018Great service and sales. Arthur Michalak is one of the most professional sales managers I've met.Signing Appointment Ignored
by KKM2018 on 06/04/2018Such a heartbreaking experience with this company. After confirming the vehicle’s availability status I made a same-day appointment to come in and sign papers to purchase the vehicle as I live about 2 hours south of the dealership,… financing was already set-up as it was a promise that if it was set-up the whole ordeal would take 60-minutes or less. I showed up at the time of my appointment only to find out that they were already in negotion with someone else when I got there. All 3 managers were told of my purchasing appointment that morning and made sure the car was pulled up, keys at the desk, and ready for me. I feel that my family was used as leverage to hurry up a sale for a walk-in purchaser. I notified the sales manager I was here for my purchasing appointment of the specific vehicle about 45-minutes prior to confirming the paperwork had just been signed, couldn’t he have notified that potential buyer that they messed up & stopped it before the paperwork began? Where is the integrity? All the GM, Sales Manager and Director of Business Development (whom set up my signing appointment) could say was sorry, with very little remorse. I was told on Saturday, when I first inquired about the availablity of the vehicle, that they are a family run shop that is very honest and happy to work with us. I feel that was a blatant lie and my soul feels robbed of my family’s time, energy and faith in customer service and humanity. Of all the managers, and then some, who knew we were coming to sign & prepared the vehicle for us, no one bothered to call us to see how far away we were, if we were still coming, etc. because they had another person interested. We were not given any courtesy or genuine remorse from all involved at this dealership. Beyond terrible experience.Great experience..
by Ron446TLguy on 05/21/2018I would like to thank everyone who helped with my great buying experience at Planet Honda especially Michael David Bauk who made it relaxing wile making my choice and perches of my new Acura TL. Thanks againExcellent Purchase Experience
by steve_CRV on 04/30/2018I test drove a new CR-V at Planet Honda with sales rep Sarah, and she was well informed and collegial. I later completed the sale with her and colleague Monica, after getting a very clear, and very fair, price quote up front, with no odd… "dealer added fees". Overall, very pleased with the experience -- this is how all auto sales out to go.Service Department
by Arica_Smith on 04/17/2018When I called and made my first appointment the woman was very friendly and helpful. When I brought my car in the service department opened promptly at 7am and immediately got my car in. Great customer service and got me in and out within… a timely manner.Painless Service
by Ridgeline on 04/13/2018I had a nice and painless service experience at Planet Honda yesterday. The shop was very clean and efficient. The customer waiting area is very comfortable with fast wifi and free coffee. My service advisor Eli was great.Terrific new-auto buying experience !
by 2018CRVbuyer on 04/10/2018I had a limited amount of time on April 7th afternoon, a Saturday, to buy a new Honda 2018 CR-V Touring model, and trade in - for an acceptable price- our one-owner 2006 sedan in very good condition . Earlier we had been to another Honda… dealer closer to our home for the same purpose. There, the car we were interested in had many dealer accessories installed, pumping up its price. Moreover, they did not offer a realistic trade-in value. With this as a backdrop, it was a refreshing and unprecedented car buying experience for me at Planet Honda in Golden, CO. My Salesman Ed, and his sales manager Henry were very courteous, professional and utterly efficient. After a test drive of my sedan, Henry readily met my expectations as to its fair trade-in value, and offered a fair sale price for the new 2018 CR-V as well. Lastly, Ed assured me that the new car price won't be saddled with any dealer installed accessories I did not want. Within less than 1.5 hours (which included my test drive of the new car as well) after I had arrived at the dealership Ed and Henry helped clinch the deal for me. Their first offer to me in writing was fully aligned with what I wanted, so we shook hands on the deal, and the new vehicle was delivered to me within the following hour. In nearly four decades of buying many different makes and models of cars for myself, wife, in-laws and children, this is indeed the best and most customer-friendly car buying experience I have ever had. My heartfelt thanks and kudos to Ed, Henry and Planet Honda staff for the genuinely customer-centered experience they promised, as well as delivered. I most heartily recommend both of them and Planet Honda to anyone looking to buy a new or used auto.Kelley Blue Book Instant Cash program
by newporscheguy on 01/11/2018Used this service recently. Tyler, who is the manger of this service at Planet Honda, was friendly, efficient, reasonable and very professional. No discussion of a trade-in to get one of their cars--just cash-on-the -spot. Process took 50… minutes. Unexpectedly great experience!Great buying experience!
by j252000 on 12/05/2017From the moment Sarah Trujillo greeted me and introduced herself, I could tell something was different. She was definitely not your stereotypical car sales person. Personable and patient with a very calming demeanor. It kind of felt like a… friend showing me something versus someone trying to sell me something. The whole buying experience actually felt relaxing because of her. Sarah is a definite asset.Great Experience with the buying center!!!
by zgirl1478 on 10/11/2017We had a great experience with Tyler (buying agent) & Ryan (mechanic) they came to my house up in Evergreen to check out my car and offered me a great deal to buy my GMC Acadia. I just got done dropping it off and getting my check in the… same day!! It was a quick in and out with amazing customer service to everyone we came in contact with!! Thank you Planet Honda, Tyler, & Ryan!!2014 CRV
by LoriHCO on 10/12/2017Had a great experience buying my CRV from Planet Honda and Mary Sagona! Purchased/leased all of our vehicles for 20 years from Planet and couldn't be happier! Thanks Mary and Ed! You're the best!
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