McDonald Mazda South
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Customer Reviews of McDonald Mazda South
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53 reviews
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Love that CX-5 Grand Touring
by kikerchef on 05/06/2016updated 05/18/2016Recently bought a Mazda. I left behind the "driving experience" of a BMW for this handy crossover suv. Not disappointed! It has a lower price point and nearly all of the same things my X1 had. Only criticism is that the front passenger seat… isn't electric. Weird. Otherwise a great car.Check up
by ElizbethSmart on 04/25/2016updated 05/06/2016Jamie gave me excellent service. Extremely friendly great service. ThanksFriendly setvice
by 2MazdasCXs on 04/30/2016Joe Soares at McDonald Collision was very personable and helpful.Good visit
by Mazdar2016 on 04/28/2016A fair estimate and helpful staff. It took a long time, but I didn't have an appointment, so I guess that's on me.protege92
by scooby25252 on 04/17/2016I brought my car in for recall service. My visit was very pleasant and quick. The staff was very welcoming and the service was quite fast. I would recommend this dealership to anyone looking for a new car.Jaymie (SP?)
by CLHowe8 on 03/12/2016updated 03/18/2016She was absolutely wonderful and accommodating! I was running late for my appointment and she was kind enough to still get me in. I appreciate your staff being flexible...they really went above and beyond. I appreciate great service and… thank you very much!service and radiator flush
by Mazda5vanowner on 02/13/2016Good service but I wondered if the radiator flush was required. It is not required on Mazda service schedule!!Mazda 3 service review 10k svc
by Barbstw on 01/29/2016updated 02/09/2016The service department is very efficient and helpful.They are friendly and knowledgeable. Your waiting area is convivial and pleasant. Only wish there was a way to correct the CD player issue.Great service
by Bill_speed3 on 01/29/2016updated 02/08/2016Brought our Speed3 in for an oil change and worked with Jayme who was a pleasure to deal with. She called and recommended an air filter, which was very reasonably priced. Work was done quicker than she had predicted with no surprises.… ThanksMarvelous Mazda Maintenance
by mamabearmath on 01/19/2016updated 02/04/2016Intake of the vehicle a bit earlier than scheduled was painless. They took me to the rental car desk, which was also quick and easy. They performed all promised service and were finished earlier than promised. Picking up the vehicle and… returning the rental took less than 10 minutes. I couldn't have asked for better service. The service personnel were pleasant and friendly, both at drop-off and pick-up.Oil Change Appointment.
by Mitchy01 on 12/16/2015updated 01/07/20165000 mile service was done promptly and car was returned washed in short order. Smooth visit.2011 Mazda6 i sport
by vdosmouse on 01/05/2016I had a GREAT experience! I LOVE my new car! I was having trouble getting a loan and the whole team at McDonald Mazda was wonderful! They managed to get me a loan and a car that I love.Car buy experience
by nice_ride on 01/03/2016We are very pleased with the purchase of our Mazda CX=5 vehicle. Purchasing a new vehicle is not always a pleasant experience but, overall, we are very satisfied with the outcome. Our salesperson, Ally, was very friendly and helpful.above and beyond
by katlee12 on 11/06/2015updated 11/12/2015We have really poor credit but our sales department went abide and beyond to find us a car the bank would finance. Couldn't bring it home that day because they wanted to make sure the car sound for us. After 5 days of waiting they offer… to deliver it to us. It was here when I for hone from work. That was very nice. Thank youEnjoyable Experience
by jwkcpa1 on 09/10/2015I have always felt buying an automobile, though exciting to have a new car, is a hassle. I was wrong --it was hassle free. My congratulations to the dealership and all of the people involved in my purchase.Great service and very knowledgeable people!!
by Customer2016 on 05/30/2015Robert was a great salesman who helped guide us to the perfect vehicle for my family. He was very knowledgeable and patient with all our questions. Warren in financing led us to the extended warranty. Great idea, we tend to keep our vehicle… over five years. Thank you both for doing a wonderful job!!!Super Service!
by Farfar on 04/16/2015updated 04/29/2015Excellent service and courtesy; Bill Doud kept me informed about what was going on and was very helpful regarding an electrical problem I had after I had a trailer hitch installed.Thanks for your awesome review, Farfar! I'm very happy to hear that Bill was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Jacob Varshavskiy GM 720-283-5117
Thanks!
by Jojacks on 03/31/2015updated 04/06/2015friendly, willing to do what it takes to resolve the issue and researched completely what needed to be done. Came back with answers - even when they had done all they could.Jojacks, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Jacob Varshavskiy GM 720-283-5117
Great service
by Ounrwfvlur on 02/01/2015updated 04/05/2015Was able to get my car in for a tire pressure issue within an hour of calling and they also did my "10,000" mile service - oil change. I was out within 50 minutes - amazing! Thank you!!!Takata Air Bag Recall SNAFU corrected promptly
by mebcaux on 03/23/2015The staff, especially Jamie (who is always unfailingly friendly and charming and a real asset to your firm), was warm and welcoming. The recall repair was completed on time, and I was immediately notified my car was available for pick-up. I… also very much appreciated that they washed my Mazdaspeed 6 free of charge, a courtesy they often extend. I should note, however, that I was initially informed by Mazda corporate customer service that no parts were yet available to complete the recall repair on the Takata driver's side airbag. Only when I complained that they would consequently have to provide me with a replacement vehicle until the repair was completed (as I was not about to risk driving a car that might fling shrapnel that could sever my carotid in even a low-energy impact while Mazda's lawyers and Takata's lawyers negotiate who will pay for the parts), which they refused to do, and I told them this is completely unacceptable, did they relent. The next day, corporate called to inform the repair would be performed immediately. They also called the dealer and told them to contact me to arrange the repair. Mazda should be absorbing the cost of replacing the defective parts, and work out Takata's liability afterward. Once the recall notice goes out, which represents virtually conclusive proof in the eyes of a jury that the vehicle is dangerously defective, Mazda will not be able to escape liability. Overall, I am impressed that Mazda did not continue stonewalling for long, once they realized I am a good customer they did not want to p--- off, or might otherwise be a bee in their bonnet. In this respect, they are to be commended, though I wish they had been willing to do the right thing from the get-go. ,The staff, especially Jamie (who is always unfailingly friendly and charming and a real asset to your firm), was warm and welcoming. The recall repair was completed on time, and I was immediately notified my car was available for pick-up.Thank you so much for your terrific review about our dealership. We appreciate the kind words about our staff, especially Jamie at Mcdonald Mazda. Customer satisfaction and world class customer service is our number one goal, and we are pleased you feel the way that you do. We are more than happy to accommodate all of your needs and we are thankful to have you as a customer. We look forward to seeing you again at your next visit! Best regards, Jacob Varshavskiy GM 720-283-5117
Great Experience!
by SCHoge on 03/19/2015Aamir was a great salesperson, and only showed us models and features that were important to us. Warren, in the financing department, was really helpful in getting us the absolute lowest rate possible. The whole process was very smooth,… and we were happily surprised to be through the entire process within 3 hours on a Saturday!Thank you for your kind words and congratulations on your new car! Aamir and Warren are great assets and we appreciate them for giving you that comfort during your experience! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Thank you again and we look forward to the opportunity to see you in the future! Best regards, Jacob Varshavskiy GM 720-283-5117
About our dealership
We appreciate you taking time to leave us a great review! We are pleased to hear Robert did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Kind regards, Jacob Varshavskiy | General Manager | 720-283-5117
by mcdonaldmazda on 06/03/2015