Customer Reviews of Peak Kia
Review type:
Back for a Second Time
by MrSamG on 02/28/2013updated 04/25/2025I recently leased a 2013 Kia Sorento from the guys are Peak Kia. This is my second time back after purchasing a 2011 Kia Soul from Chris N a few years ago. I liked everything about the Kia Soul except that it wasn't the most comfortable… vehicle for my long daily commute to and from work. I sent in an internet request and quickly got a response back from Matt S. While I was waiting to hear back from him, I later got a call from Shannon N. We spoke about what I was looking to do to trade out of my Soul and into an AWD Kia Sorento. I wanted to keep my payments as close to what I was already paying and let him know I didn't have much money down. After giving him all the info, and sending my credit info on their website I waited to hear. Of course I wanted to make sure this could all work out before driving past 2 other Kia dealers to get to Peak Kia. I then got a phone call from Chris. WOW!! What a surprise, he remembered who I was and now as a manager he could sell me my new Sorento. He spoke with me about why I should convert to a lease instead of a purchase and answered all my questions. My payment did go up a little from what I was paying on the Soul, but who wouldn't expect that going to an AWD and 6cylinder. Anyway, I ended up down at the dealership that same night, drove the vehicle and while on the test-drive it starts snowing. I do drive 60 miles a day to and from work, so I hear from Shannon, how the AWD will be amazing and that alone sold me! Less worries now for the long commute and an amazing car!! I can't wait to go back for the fun party they are having! I hope I'm the one to get a YEARS WORTH OF PAYMENTS!! Thanks a bunch Shannon, Matt and Chris. I will be back when this lease is up!Happy I went in
by aaleading on 04/30/2014updated 04/25/2025I was really happy I stopped at Peak after being a little reluctant. I worked with Victor S. and I was very satisfied with the way he let me take my time and look around. The service was honestly better than any other dealership ive been… too. I recommend them and will be thinking about them first next time.Matthew S. changed my opinion on car Salesman. Great Work.
by Graceful21 on 02/12/2013updated 04/25/2025Matthew S. is the sweetest young man I have met. He is very knowledgeable and extremely professional. Since I have bought my new car from him. I highly recommend Matthew S. at Peak KIA of Littleton. I have referred two of my close personal… friends that have also bought cars through Matthew. I will continue To recommend Matthew to anyone I come in contact with. Every car salesman should be just like Matthew, With his smiling face and happy demeanor. He worked hard to find what I needed, wanted and could afford. Thank-you Matthew S. for excellent customer service skills. You have changed my opinion about car salesmen.What a wonderful review! Thank you for taking the time to tell us about your positive experience with Matthew! It's great to hear that he was able to get you exactly what you were looking for and that he was knowledgeable and professional! We hope you are enjoying your new vehicle, and please let us know if there is anything else we can help you with! Mike Byerly - General Sales Manager (GSM) (303)904.7803 mbyerly@peakkia.com
Best deal, easiest transaction.
by flipsidem on 04/02/2011updated 04/25/2025I started shopping for a Kia Sorento several months back. My original query was made online, and I was contacted by Nick Worrel. Nick invited me to the dealership and took me for a test drive in the exact vehicle I was interested in. I… wasn't ready to buy at the time, so I was out of contact with Nick for several months. When I got ready to buy. I found Nick's number off an old email and called him up. He remembered me, and the exact vehicle I was interested in, like we had spoken the day before. He didn't mess around on pricing. He quoted me a price, and that turned out to be a much better deal than what I was coming up with at other dealers. The price he originally quoted me ended up being the selling price. No surprises, no haggling. I could not ask for a better car buying experience. I commented to the finance guy that my experience had been very pleasant. His reply was, "It doesn't have to be hard." By the way, it took me less than an hour to do the paper work on this deal. If you are looking for a Kia, you have to shop this dealership. If you don't, you will waste your time and money elsewhere.Couln't be happier with my experience with Peak Kia and Paul and Brian
by fsm on 07/08/2013updated 04/25/2025I am giving the the rating of all 5's to the Peak Kia Dealership in Littleton, Colorado because of the excellent service of Paul O. and Brian O. Paul greeting my husband and me when we walked in. He offered his assistance in a kind and… helpful manner without being pushy or overbearing. He immediately put us at ease and assisted us through the entire process of purchasing a car including educating us on KIA's in general to the specifics of all different models, styles, accessories and purchase / lease options. We test drove many different vehicles and Paul was able to answer any and all of our questions about the specifics of each car. Paul was knowledgeable, thorough and patient, and gave us all the time and information we needed to make an educated and informed purchase - and believe me, we sure are thorough and ask a LOT of questions. In all our years of purchasing cars (an experience we hate), Paul was the first salesperson to actually make the experience fun and enjoyable and we feel certain of our purchase, thanks to the time Paul spent with us and his expertise. We were later introduced to Brian O., the sales manager of Peak Kia and once again, we cannot say enough wonderful things about him. He is fair, honest, a good listener, and his main goal is to create a following of loyal customers. He certainly succeeded with us. The Peak dealership in Littleton, CO under Brian's management is a wonderful place to purchase a car, and I would feel great recommending this dealership, and specifically Paul and Brian, to my friends and family. I wish there I could give a rating to Paul and Brian much higher than a five - they are awesome.Congratulations on your new Kia! Thank you for taking the time to leave us this great review. We are glad that Paul and Brian were of excellent service, and that you had an enjoyable car purchasing experience with us. Let us know if there is anything else we can do for you. - Mike Byerly, General Sales Manager, mbyerly@peakkia.com or 303 904-7803.
These Guys ROCK!
by MeaghanD on 12/27/2013updated 04/25/2025Buying a car in the past has never been an easy nor fun experience for us until we found Peak Kia in Littleton. Sophie P and Lalo R were the sales reps that we worked with and they were both fantastic! The personal service that we… received all the way through the process was unmatched by any other dealer in town. Sophie and Lalo were both so very helpful in our selection of our vehicle. They found for us exactly what we were looking for in the Sorento. I had done my research online prior to going and I knew exactly what I wanted. They did not try to show me anything other than what I wanted and we found the perfect one! They made the trade in process super easy as I could not wait to trade in my old car and the pricing for our lease was perfect, no bull, no games. That alone was so appreciated! Sophie was great as she set aside time to show me all the bells and whistles that came with my new Sorento. She even walked me back to the service department and introduced me to several members of their staff that I would be working with in the future for my maintenance and oil changes. Not only that but she called and followed up with an email to make sure I was not having any problems using my new car. Who does that these days? Our experience was so great that within a week we found ourselves in need of a used car for our daughter and we knew there was only one place we would go. When we went in to the dealership we were greeted by Lalo and he remembered my name! He jokingly said "Hey Meaghan, you here to buy another car?" and I said "why yes actually I am" LOL!!! We told him what we were looking for and he found us the perfect car. During the test drive he even gave my daughter some driving tips. That really showed us that they are a very caring bunch! He was truly concerned that we found just the right car for her and not just trying to get the sale. Peak Kia will have our business for life! I have already referred several of my clients and family to this dealership and if you are reading this review, I am sure you can tell we highly recommend you do business here. There staff is tops all the way from the sales to the service dept.Thank you for sharing your positive experience at Peak Kia with us! We are always thrilled to hear of wonderful and positive experiences at our dealership. Congratulations on the new Kia Sorento, and we can't wait to work with you and your family again in the future. If you need anything at all, don't hesitate to give us a call! Thank you, Mike Byerly, General Sales Manager, mbyerly@peakkia.com or 303 904-7803.
Awesome Sales Reps
by elijaha on 05/01/2013updated 04/25/2025Shannon was awesome! He helped us find the car that we wanted, worked with our budget, and really showed fantastic customer service. I will recommend this place to everyone looking to get a new car!Thank you for sharing your experience with us! It's great to hear that Shannon was helpful in finding you what you wanted within your budget! He is a great employee and we are lucky to have him! Enjoy your new vehicle and let us know if there's anything else we can do! Mike Byerly - General Sales Manager (GSM) (303)904.7803 mbyerly@peakkia.com
Amazing experience
by lovemykia4 on 03/25/2013updated 04/25/2025I went into peak kia just looking for a vehicle that got great gas mileage, and I left with a new optima and a great experience. Sam W. was my salesman and the way that he handled my situations was fantastic. I didn't have perfect credit… but they still got me the car I wanted at an affordable monthly payment. Thank you peak kia and sam w..It's great to hear that you enjoyed working with Sam! The Optima is a great choice, and it has great gas mileage! We are happy that you are pleased with your monthly payment as well. Enjoy your new vehicle and please let us know if there is anything else we can do for you! Thank you for your review! Mike Byerly - General Sales Manager (GSM) (303)904.7803 mbyerly@peakkia.com
Wonderful experience and personnel!
by bronwen13 on 04/09/2013updated 04/25/2025My experience at Peak Kia was fabulous and only made all the better by Sophie P. as my sales representative! She made the whole process easy and treated me (with my two small children) with friendliness, respect, understanding, and… patience. I couldn't recommend a better dealership than Peak Kia or a better sales representative to work with than Sophie P.!Thank you for your review! We are pleased to hear that you enjoyed your experience with us, and that Sophie was great to work with! We are glad that even your children were able to have a good time! We hope you are enjoying your new purchase, and please let us know if there's anything else we can do for you! Mike Byerly - General Sales Manager (GSM) (303)904.7803 mbyerly@peakkia.com
Great dealership
by Jjoker420 on 02/01/2013updated 04/25/2025What a great place Peak Kia is! There was no high pressure, they had a great price on there car, and I was even able to get a massage in the customer waiting lounge!!! They had such a wide variety of cars, and I love my new optima. I can't… wait to show it off to all my friends and family!!! Thanks Peak Kia!!!Thanks for your review! Excellent customer service is what we strive for, and we are happy that Nick was able to provide that to you! We never want our customers to feel pressured, and we are happy that you liked the price! Thanks for coming in, and enjoy your Optima! Nick Worrell 303.904.7826 nworrell@peakia.com
Don't go anywhere else!
by denesec on 08/25/2012updated 04/25/2025Having not bought a new car in over 30 years, I had no idea the right dealership and salesperson (Paul OFarrell) could make it so easy and enjoyable! I dreamed of owning a new Kia but was shopping for used because I thought that was all I… could get. Paul evaluated my possibilities as well as what I was looking for and I drove away in the cutest and most fun car Ive ever owned (2013 Soul). He was so patient and took me through the steps one-by-one and never lost his smile or sense of humor! In addition, Cory Johnson walked me through all the financial stuff in baby steps (which I needed being inexperienced at this new car thing)! He is a rock star! Well, actually everyone at Peak Kia South that I interacted with was a rock star! I am a certified mystery shopper and have done lots of dealer evaluations and wish I had been working one today because it would have been my highest rating ever! Thanks, Paul! And everyone at Peak Kia South, and the Kia company!Josh S.
by kbr2 on 10/21/2013updated 04/25/2025Outstanding experience. I dread going to dealerships and we felt no pressure at all when we entered the store. Josh S. was extremely helpful and took more than enough time to go over features and details with us. I would recommend him to… anyone!Thank you for taking the time to share your car purchasing experience with us! We are thrilled to hear only positive things. Please come back to see us! Congratulations on the new Kia Sorento!
Amazing Service!
by CMParker on 08/31/2013updated 04/25/2025I did a little bit of shopping on-line just seeing what was out there for me. I was on Peak Kia's website and found a vehicle that I was interested in so I contacted them on the phone. I got the pleasure of being greeted by Shannon who… answered all my questions. This was my first car buying experience so I had every question to ask before actually going to a dealership. He was honest and very genuine, as we set up an appointment for me to come in. When I got there, he welcomed me to his desk and explained the best way to go about it so we didn't find a car that was too out of price for me. He got my credit information and worked with Kristy L. who put all the financing together. He showed me a couple cars that fit my budget and so we test-drove them. Shannon answered everything I needed to know about the car and make it so easy. I got into a Kia Optima that will work awesome for me and my kids and is safe which is HUGE for me. Thank you for the pleasant experience Shannon and Kristy and I will be back one day. I think I'll get another Kia too, this ones been great so far.Thanks for the great review! We are so pleased to hear you had a great car-purchasing experience with us! We are always striving to be as professional and helpful as possible. We look forward to working with you again soon. Thank you, Mike Byerly, General Sales Manager, mbyerly@peakkia.com or 303 904-7803.
Great Experience
by Hinedj2 on 05/18/2014updated 04/25/2025Great Experience Vickie and Nick made my car buying experience relaxing, fun and informative! I called up and let them know what I wanted. I was given exactly what was promised on the phone. it was such a great deal, that I was sure they… would try to upgrade me. They didn't,. In addition to being given everything I was promised, I was greeted within seconds of exiting my personal vehicle by Ms. Vickie B.- I was hours early for the appt so she didn't know we had conversed. We then had a test drive. Vickie was very knowledgeable about the car and explained a lot about the Optima Hybrid to us. Nick W., true to his word, honored the deal we had discussed on the telephone. Demonstrating that it is worth the drive from the Springs to visit this dealership. Folks, you will save money and enjoy the spending at this dealership! This was the first time I have enjoyed buying a car! Dealerrater helped me choose this dealership. They are one of The highest rated dealerships in the nation!good service
by swattles on 05/12/2014updated 04/25/2025good service John was very helpful with helping me get my hew car. He set up my blue tooth in the car. Its the little things that make a positive experiance.Great experience!
by jkmac on 04/18/2013updated 04/25/2025Buying a car from Peak Kia was by far the most painless car buying experience weve ever had. Shannon N. was knowledgeable about the process and the vehicles. He seemed very genuine about our wants and needs as family. We never felt… pressured to buy and will definitely be back for future purchases. Our 2014 Kia Sorento SXL is fantastic!! Its a dream to drive and we have received numerous compliments. I would highly recommend buying a car from Peak Kia. Ask for Shannon!Thanks for sharing your experience with us! We are pleased that you had a painless car buying experience and that Shannon was knowledgeable and helpful! Customer Service is our top priority, and we are happy that Shannon was able to show you what it looks like! Thanks for coming in to see us, and we hope you are loving your 2014 Kia Sorento SXL! Mike Byerly - General Sales Manager (GSM) (303)904.7803 mbyerly@peakkia.com
peak kia
by shanoopa1 on 04/29/2013updated 04/25/2025I bought my car from Peak Kia, so when it came time for my mom to buy a car, Peak Kia is where we went! I highly recommend our sales person Sophie P.!Thanks for referring your mom to come in and see us! We're glad that you enjoyed working with Sophia, and that we were the first dealership that came to mind! We are honored. We hope your mom is enjoying her new purchase, and please let us know if you need anything else. Mike Byerly - General Sales Manager (GSM) (303)904.7803 mbyerly@peakkia.com
ABSOLUTELY FABULOUS!!!
by Sarah2013 on 03/30/2013updated 04/25/2025I honestly was not going to buy a new car today as I already had the Kia Optima 2011. Just stopped by Peak Kia by chance to look and see what all the fuss was about with the new 2013 Optima. Once I saw all the bells and whistles it came… with I suddenly didn't want to go home in my 2011. No I'm not spoiled just blessed! :) Lalo, Shannon, Nick & Corey were an absolute dream to work with. Not only were each of them completely knowledgeable and professional but they treated me as if I was family. They showered my son with popcorn, cookies & gum. I can't wait to tell everyone about my ABSOLUTELY FABULOUS experience!!! I would recommend Peak Kia 110%, not only because Kia is amazing and continuously making their vehicles more and more inviting but then throw in AMAZING customer service and you won't be disappointed. Thank you again Lalo, Shannon, Nick & Corey!!! I absolutely LOVE my new 2013 Kia Optima and I will be forever grateful to each and every one of you!!!What a great review, Sarah! We are pleased that we were able to help you into the 2013 Optima! The 2011 is great as well, but we understand why you wanted to upgrade! It's great to hear that Lalo, Shannon, Nick, and Corey were great to work with, and that they were able to show you what excellent customer service looks like! We are happy you love your 2013 Kia Optima, and please let us know if we can help you with anything else! Mike Byerly - General Sales Manager (GSM) (303)904.7803 mbyerly@peakkia.com
Best Car Buying Experience Ever!
by spilm on 04/29/2014updated 04/25/2025Best Car Buying Experience Ever! We shopped around, and ultimately came back to Peak Kia and Shannon because of the service. We are so glad we did. Shannon and the team at Peak went above and beyond to make the whole experience positive,… and ensured we were in a vehicle that we would be happy with for years to come. Even after the sale was complete, the team was available for questions and kept the great service going. We will definitely be back! Thank you Shannon!A+++
by ebmusicman on 08/30/2013updated 04/25/2025Shannon handled the sale in a Professional manner from start to finish!!! Knowledgeable, Up front with all aspects of the car I bought and Jumped Through Hoops to make sure my car buying experience was smooth and simple, unlike some dealers… I have encountered in the past. A Great Big Thank You To Shannon and The Sales Staff @ Peak Kia!!!!! P.S. I'll be there for the Payments on Peak Party!! Count me in!We are so please you had a wonderful experience with us! Thank you for taking the time to give us a great review. We are always working hard to provide helpful service. We look forward to seeing you again soon! Thank you, Mike Byerly, General Sales Manager, mbyerly@peakkia.com or 303 904-7803.
Great customer service
by hbudd on 04/25/2013updated 04/25/2025I am very pleased w/ the customer service in the sales department @ Peak Kia. Shannon helped me pick out a vehicle that was best suited for my needs. This is my 3rd purchase @ Peak Kia. I will continue to do business w/ Peak Kia and refer… my friends and family because of the level of customer service and brand knowledge Shannon shared with me.Thanks for being such a loyal customer, Heidi! We are happy that you enjoy the service and knowledge you receive from our team! We strive for excellent customer service, and we are glad that you can see it! We truly appreciate your business. Please let us know if there's anything we can help you with! Mike Byerly - General Sales Manager (GSM) (303)904.7803 mbyerly@peakkia.com
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
What a great review! We are happy to hear that Shannon, Matt, and Chris were able to take care of you! We strive for excellent customer service and we always look for ways that our customers can get the best buy possible! We are glad that you are satisfied with the payments although they went up a little bit, and we hope you are loving your new Kia Sorento! See you at the party and good luck! Mike Byerly - General Sales Manager (GSM) (303)904.7803 mbyerly@peakkia.com
by peakkia on 03/04/2013