Acura of Avon
Customer Reviews of Acura of Avon
Review type:
Natalia Bartkowicz Continues to serve Aces at Acura of Avon
Natalia Bartkowicz Continues to serve Aces at Acura of Avon
by NHLarry on 09/04/2024We purchased (another) Acura RDX pre-owned/certified from Natalia at Acura of Avon. The experience couldn't have been more pleasant. Natalia's professionalism, knowledge and forthcoming counsel is the reason we are repeat clients. This is… our fourth purchase here and even though we live in Florida, we visit often and make it a point to shop at this dealership. We got a fair deal, and it was no small feat that Natalia made sure the car she found for us checked all the boxes. I wouldn't hesitate to recommend this dealership. Ask for Natalia if you're shopping here!Thank you for your kind words! We're thrilled to hear about your positive experience purchasing your fourth Acura RDX with Natalia at Acura of Avon. It's wonderful to know that her professionalism and dedication have made such an impact on you. We truly appreciate your repeat business, even from Florida! We look forward to welcoming you next time and hope you enjoy your new vehicle. Please feel free to share your experience with others—your recommendations mean the world to us! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Excellent Car Buying Experience!
by Erin on 08/30/2024I recently purchased a car from Acura od Avon and worked with Jerry McCormack and I couldn't be more satisfied with the entire process. From the moment I walked in, I was greeted warmly by the staff, who made me feel right at home. My… salesperson, Jerry was incredibly knowledgeable and patient, answering all of my questions without any pressure to make a quick decision. The pricing was transparent, with no hidden fees or surprises, which made the buying process smooth and stress-free. I also appreciated how Jerry took the time to explain all the features of my new car and thoroughly reviewed everything before I drove off the lot. The entire team was professional, courteous, and genuinely cared about ensuring I was happy with my purchase. I highly recommend Acura of Avon to anyone looking for a new or used vehicle. This was by far the best car buying experience I've ever had, and I will definitely be returning for future purchases. Thank you, Jerry for making what can be a stressful process enjoyable!Thank you, Erin, for your wonderful review! We're thrilled to hear that your experience at Acura of Avon, especially with Jerry, was so positive. It's our goal to provide excellent service, and it’s great to know that you felt welcomed and well-informed throughout the process. We appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new car! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Made the deal happen
by kas on 05/14/2024Had a great experience buying a car at Acura of Avon due to the exceptional customer focus of the sales consultant Andrew Pimentel and the team at the dealership. Andrew was helpful and knowledgeable and made time to listen, research my… questions and address my concerns. The entire process from start to finish was actually seamless and without any added pressure which I especially appreciated because I find car shopping in general (and the expense) a very stressful process; even the test drive was stress-free and informative.Thank you for your glowing review, Kas! We're thrilled to hear about your positive experience with Acura of Avon and our sales consultant Andrew. We take pride in our exceptional customer focus and are delighted that Andrew and the team provided you with a stress-free and informative car-buying experience. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Worth a trip to Avon
by Mike M on 03/05/2024Monica Risco is knowledgeable about the cars she represents, works hard to understand her clients car buying needs and motivation and is consistently professional and courteous. If looking for an Acura, give Monica a call.Thank you so much for the nice review, Mike! We really appreciate this feedback and I'll be certain to share your compliments with Monica and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Very happy with my RDX!
by Alex W on 12/28/2023I recently purchased a RDX at Acura of Avon. I had an overall positive experience and felt the sales staff working there was very responsive to the needs of me and my family. I appreciated that they worked with me to get both the car and… price that matched what I was looking for. Thanks Andrew Pimentel for helping us through the process of buying our new car!Alex, thank you for taking the time to share your feedback regarding your experience at Acura of Avon and congratulations on your new Acura RDX! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Fast, thorough and easy
by Craig B on 12/04/2023The dealership personal were professional and easy to deal with. The appointment was fast thorough and easy.Thank you for this amazing review! We really appreciate your business, Craig. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Monica is an excellent Sales Rep.
by Brenda Donofrio on 11/16/2023I am very impressed with Monica! She took the time to work with me on different vehicles so I could make an informed decision based on our needs. She is very patient and walks through everything. No pressure at all. It was such a… pleasure to work With her. I will work With her in the future and highly recommend working with her.We appreciate your input, Brenda. We're glad to hear that you are consistently impressed with the service we offer here at Acura of Avon. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Tim Bouclier Service Manager tbouclier@acuraofavon.com 860-407-3373
Wouldn't go anywhere else!
by Christina P on 10/17/2023This is my 3rd Acura from Acura of Avon. Every interaction and service I have had with this dealership has been positive, fun, professional, and easy. Their service department is excellent as well! Natalia, Joe, and Rick made exchanging my… current lease for a new lease seemless. When I called my insurance company to change my coverage to my new lease, the agent said, "You sure love Acuras!" I told him that it was Acura of Avon that I loved - they are why I keep going back. I don't even consider another dealership. Thank you to everyone who has provided amazing service throughout the years. I look forward to many more to come!Christina, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Painless experience
by Amie A on 08/16/2023After speaking to different salesman at the different Acura locations in my area (CT), I decided to work with Natalia B. At Acura of Avon in Canton. I choose Natalia because she did not try to pressure me, she did not waste my time, she did… not try to sell me anything different, she did not try to push their financing or any of the things we all dread about car salesman. She was not pushy or arrogant like others I dealt with this past week. She was accommodating, personable, patient and listened. Also, working with the sales manager was a good experience as well. At no point was he rude, or showed frustration or annoyance when turning down any of the add on packages when signing the paperwork, he also did not try to convince me to use their financing after declining, no one ever asked me to put money down to discuss anything or to “hold” a vehicle until it was actually time to. I never got the feeling I was being lied to or being taken advantage of. I highly recommend this dealership and especially encourage you to work with Natalia B. As a salesperson if you are looking to make a purchase.Amie, Acura of Avon would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
The best of the best !
by Jenn Lucia on 08/16/2023What a great experience from the first phone call that I made to them to see if they can get me what I was looking for and beat the other dealership I was working with and they did juts that. Called me back less then 10 minutes, was at the… dealership in less then 2 days and less then a week later I was driving in my 2023 MDX that I was looking for that the other Acura dealership couldn’t find me and they beat their price and I got a better interest rate then I had with my credit union which beat the other dealership I was working with. Everyone was so nice and on top of things from my sales person Stephan King, the general manager Ron DeSilva who was by my side every step of the way, and Rick Miller the business manager who explained everything and made sure I had the best deals possible. They all made sure I was happy and they treated me like family and still do, especially since I’ve called them a hundred times and was a pain but then never turned their back on me and came through with their promises on “add ons” we discussed. Even other salespeople, and down to the detail person there was super nice and always greeted you with a smile and brief conversation. I didn’t feel this with the other Acura dealership I was working with, I kinda felt pushy with receiving emails and calls to come in especially when they couldn’t get me what I exactly wanted and tried to push other interiors, trims and older and newer years at me. And all this after one quick phone call to get EXACTLY what I was looking for and then some. Never settle for your first options or only ones handed to you at that time. Give ACURA OF AVON a chance, you won’t be disappointed I promise!Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Leasing with Acura of Avon
by Rocco on 07/23/2023I just leased my second new Acura, first with Natalia at Acura of Avon. She was fantastic - friendly, professional, knowledgeable and made the experience smooth and easy. I recommend her and Acura of Avon with a strong thumbs up!Thank you for taking the time to review Acura of Avon, Rocco. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Acura of Avon got your back
by Sam on 07/05/2023My Experience with Acura of Avon is great. Natalia is great sale person and the Sale team are great too. I would recommend Acura of Avon and this is my 3rd Acura that I purchased from them. It's always great experience buying from Acura of… Avon.Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Natalia Rocks!
by Sean on 06/15/2023I recently completed the purchase of my third(!) new Acura with Natalia, at Acura of Avon. She is outstanding at her job: professional but very friendly, extremely knowledgeable and actually makes car-buying a pleasant experience. She is… low-key/low-pressure in her approach, thoughtful in response to questions (however dumb mine might be!), and goes to bat for her customers with Service and with the Sales managers. I recommend her, and Acura of Avon, as strongly as possible!Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Excellent experience - Great customer service!
by Terry C on 04/27/2023I recently purchased a certified 2020 MDX, Monica Risco our sales consultant was amazing! She was very friendly and knowledgeable. Joe Kanaan, the General Sales Manager was wonderful, very personable and made sure I was happy with the… purchase. The process was fast, smooth and efficient. No haggling or lengthy back and forth, I told them what I was looking for and they delivered. The entire team was great, including the finance/closing department. Overall the best car buying experience I've ever had. Acura of Avon is truly a community, customer driven dealership! Highly recommend to anyone looking to purchase a vehicle.Thank you for taking the time to share your feedback regarding your experience at Acura of Avon and congratulations on your new 2020 Acura MDX! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Excellent experience
by Paul on 04/04/2023Overall excellent experience buying my new Elantra. From the sales experience to the finance dept, there was top notch service. Sarah Steck was professional and knowledgeable as my sales consultant, and Joe Kanaan, the sales manager was… very polite and caring. Customer service I will remember!Thank you for leaving us this review, Paul. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Purchased a used car with great experience
by Darren on 03/14/2023We worked with Natalia. She was very professional and helpful!Thanks for your outstanding review, Darren! I'm very happy to hear that Natalia was of such helpful and very professional with you. We strive to provide a great purchasing experience and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Just bought out my 2020 RDX
by Mary Jane Ryan on 09/03/2022This dealership is the best - Acuras are fantastic, trouble-free vehicles; the service is thorough and efficient; and the staff, particularly Natalia Barkowicz, is attentive, knowledgeable, helpful and comprised of all-around good people.… Cannot give high enough praise for the entire operation.Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Tim Bouclier Service Manager tbouclier@acuraofavon.com 860-407-3373
Natalia is Wonderful
by Brian and Barbara on 08/17/2022We ordered a 2022 Acura RDX in March, and delivery was unavoidably delayed until last week. Natalia kept checking on the car, kept us up to date, and was extremely helpful at delivery. We would absolutely recommend her and hope to do… business with her again in the future.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Tim Bouclier Service Manager tbouclier@acuraofavon.com 860-407-3373
Find Sarah Steck and Jeremiah Walsh
by PG on 07/22/2022Sarah Steck was impressive to work with - her knowledge, professionalism and attention to detail made my car buying experience best in class. Jeremiah Walsh was equally impressive - high degree of financial acumen, patience and committed… to his customer's financial understanding.We appreciate your input, PG. We're glad to hear that you are consistently impressed with the service we offer here at Acura of Avon. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Tim Bouclier Service Manager tbouclier@acuraofavon.com 860-407-3373
Natalia really know her stuff! Very helpful.
by Harvey Jay on 06/26/2022It’s a good place to purchase your Acura.Thank you for this amazing review! I really appreciate your business. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Best Car Buying Experience
by Victoria D on 05/04/2022I have just purchased my third Acura MDX from Acura of Avon, CT! Natalia my sales expert has been there to assist in each sale and makes the experience painless, effortless and thoroughly pleasant. Natalia takes care of every detail for me… and is a wealth of knowledge. I would highly recommend Natalia and the dealership to everyone looking to make a purchase or lease! Well done again!!Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
Thank you for your kind words! We're thrilled to hear about your positive experience purchasing your fourth Acura RDX with Natalia at Acura of Avon. It's wonderful to know that her professionalism and dedication have made such an impact on you. We truly appreciate your repeat business, even from Florida! We look forward to welcoming you next time and hope you enjoy your new vehicle. Please feel free to share your experience with others—your recommendations mean the world to us! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
by Acura of Avon on 09/06/2024