Acura of Avon
Customer Reviews of Acura of Avon
Review type:
Natalia Bartkowicz Continues to serve Aces at Acura of Avon
TSX
by Valkure on 05/01/2017updated 05/15/2017There was a friendly person who greeted me when I came in. The advisor was also friendly and knowledgeable. Even the technician was friendly when I spoke to him.Acura survey 5/1/17
by Normanjmb on 05/01/2017updated 05/15/2017Cordial, had car ready as stated. Explained process clearly. Was surprised that you would charge for tire rotation. I have never paid for that type of service before. That has been regularly considered as a courtesy to the customer.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Bill Papaleo, wpapaleo@acuraofavon.com
Recent oil change
by HarveyMG on 04/05/2017updated 04/17/2017Very courteous and professional service dept. Had the $1.00 return service charge on my oil change. The whole procedure was completed in less than an hour.Thank you so much for the wonderful compliments!! I couldn't be more pleased to hear ourselves described as professional and courteous. We look forward to seeing you again whether for routine service or purchase. Thanks again!! Best regards, Bill Papaleo, wpapaleo@acuraofavon.com
Friendly Service
by Craig_Ra on 04/06/2017updated 04/17/2017Everyone was friendly. When the team identified I needed additional work there was a loaner for me and we were able to get everything done the same day.Thank you for your outstanding review! Im glad to hear that you find our team friendly! We strive to provide excellent customer service, and Im glad that this was the case for you! Please let me know if there's anything else we can do for you. Best regards, Bill Papaleo, wpapaleo@acuraofavon.com
Awesome
by Ayesha_2017 on 04/10/2017Very attentive and supportive and made sure I was safe with a car when I did not have transportation. Additionally stayed late to ensure I was good.We are committed to providing top quality service and I am ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Acura Of Avon, we value our customers and we look forward to seeing you on your next visit. Best regards, Bill Papaleo, wpapaleo@acuraofavon.com
Fast Courteous Service
by cabarnard04 on 03/29/2017updated 04/06/2017Fast, courteous service, ease of scheduling online and wonderful waiting area - always pleased! Technicians always explain what they are doing.Acura of Avon
by CarlVon on 03/27/2017updated 04/06/2017Quick to setup and everything went smoothly. The Price was exceptional. Work on my SUV was quick and I got a free car wash (even the mats were cleaned). Great Job!Altobelli Service
by altorach on 03/27/2017updated 04/06/2017Everyone was very helpful and accommodating. They even let me borrow a car overnight while the work was being completed. It helped me out because I live an hour away and have 2 small children.Edmunds Review
by Robertjk on 04/03/2017I enjoyed the entire process and the Acura People involved in my purchase. They were a pleasure to deal with, no pressure and where very accommodating. They listened to my issues and provided detailed information and data to support their… claims and allay my concernsThank you for your wonderful review of your experience. I am happy to hear that we could be so accommodating, attentive, and informative during your visit. We hope to work with you again in the future. Best, Jim Tucker, jtucker@acuraofavon.com
Pleasant Acura service
by shirlhk on 03/22/2017updated 03/31/2017It is always a pleasure to work with Tim and when my vehicle required extra work they quickly gave me a loaner so I wouldn't have to wait.Thank you for this great feedback. I am happy to hear that Tim is always a pleasure to work with. If theres anything else we can do for you, please dont hesitate to reach out. Best, Bill Papaleo, wpapaleo@acuraofavon.com
Acura Experience
by Dudzikowski2 on 03/22/2017updated 03/31/2017Greg is an amazing salesman, always helping in any way he can, as well as always following up! Bret has done body work on my car and consistent and exceptional work! I will continue to recommend Greg and Bret, as well as Acura of Avon to… my entire sphere of influence!Thank you for your feedback. I am pleased to hear that Greg and Brett provided you exceptional service. We look forward to working with you again in the future.\ Best, Bill Papaleo, wpapaleo@acuraofavon.com
Service experience
by happyinttown on 03/22/2017updated 03/31/2017Since our 1st. experience dealing with Acura of Avon when we purchased our vehicle, until recent we have found them to be professional and very accommodating to our needs. This is a great dealership and I would do business with them again.Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Bill Papaleo, wpapaleo@acuraofavon.com
Air bag replacement
by EdwardCT on 03/27/2017Bill is courteous and knowledgeable. The air bag replacement repairs were done quickly and competently. The waiting room is especially comfortable.Thank you for this nice review! Bill is truly competent employee and is an asset to Acura Of Avon. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Best, Bill Papaleo, wpapaleo@acuraofavon.com
Acura of Avon
by CraigRDX on 03/13/2017updated 03/27/2017Service provided as promised and within the expected timeframe. Also updated me on the condition of my vehicle and provided recommendations reagarding futurevservice needs.Very satisfied
by Morrissette on 03/14/2017updated 03/27/2017Very courteous, Fast service and comfortable waiting area. I would recommend this dealership. I would come back here again for servicesu
by Sue_b_h on 03/08/2017They did a good and complete job; well done! And provided a good loaner when you had to get parts.Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Acura Of Avon. If there is anything more that we can do please come back and see us again. Take care! Best, Bill Papaleo, wpapaleo@acuraofavon.com
Car
by Samoht0099 on 02/21/2017updated 03/03/2017Our sales person and finance manager were very good. There should have been more clarity about existing g issues with the car.Exceptional Service
by LuvMyTL on 02/23/2017updated 03/03/2017I would never expect someone from service to drive to Starbucks and arrive within five minutes to try to help diagnose an unusual problem, and provide a loaner. Most places would tell you to call a tow truck. The staff is extremely… professional.Acura rdx
by sfarber_76 on 03/02/2017Pretty seamless transaction from start to finish. We didn't have any issues once we started dealing with the salesperson. The business manager even tried to help us entertain our 2 year old.Thank you for your feedback. We are pleased to hear your experience was seamless from start to finish. We look forward to working with you again in the future. Best, Jim Tucker, jtucker@acuraofavon.com
Acura
by Shelley18 on 02/17/2017updated 02/24/2017We enjoyed working with our salesman Greg Leonard. He was helpful, direct and knowledgeable. Greg ensured that I fully understood how to operate the car before leaving the dealership.Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Greg was helpful, direct, and knowledgeable during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Jim Tucker, jtucker@acuraofavon.com
Great sles experience
by patriots5 on 02/06/2017I recently purchased and RLX from Acura of Avon. My sales person, Charmaine, was very accommodating and answered all my questions. Ron Desilva worked with me on an offer that was satisfactory and fair. Overall positive experience.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Tucker, jtucker@acuraofavon.com
Thank you for your kind words! We're thrilled to hear about your positive experience purchasing your fourth Acura RDX with Natalia at Acura of Avon. It's wonderful to know that her professionalism and dedication have made such an impact on you. We truly appreciate your repeat business, even from Florida! We look forward to welcoming you next time and hope you enjoy your new vehicle. Please feel free to share your experience with others—your recommendations mean the world to us! Sincerely, Ron Dasilva rdasilva@acuraofavon.com General Manager 860-693-6981
by Acura of Avon on 09/06/2024