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Customer Reviews of Hartford Toyota Superstore

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66 sales reviews
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  • Got a 2008 tC!

    5 out of 5 starsby Stevedowdy on 08/18/2015

    I walked in to check out a used tC, my sales rep Chen helped me exploring different options. She was very polite, and friendly. Will definitely recommend her to my friends and family in the future.

  • Very helpfull

    5 out of 5 starsby Grapes556 on 08/14/2015

    I came in the dealership to purchase my lease and met with Marc Clemons business manager, not only did he go above and beyond to help he picked up my car for service , what a great asset to your company

  • USED RAV4

    5 out of 5 starsby jjsmith15 on 08/13/2015

    Came in with my mother just browsing around the lot and sales people would walk by us. Steve Basora approached us and introduced himself and asked if he could help and what we were interested in. We told him we were browsing and he said no problem and asked us a few questions regarding our needs. He then showed us a few Rav 4s because the most important feature we needed was AWD. We explained that we were on a budget and he pointed out 3 Rav's that fit all our needs and we picked the one that we loved the most which was a very pretty red one. He explained the certification benefits and why it was better to by certified pre-owned versus used. We drove it and fell in love and we picked up the vehicle the next day. It was a very pleasant experience to not have to deal with the pressures of buying a car. I would recommend Hartford Toyota and Steve to any one of my friends and family members.

  • Camry SE

    5 out of 5 starsby ramalonle on 08/13/2015

    Compre mi primer carro con Hartford Toyota y no e tenido mejor experiencia. Steve Basora fue mi vendedor y tenia todas las respuestas de mis preguntas. Ya dos de mis familiares compraron carros de Steve. Muchas gracias por el servicio.

  • Brand new Scion tC

    5 out of 5 starsby Taymea0025 on 08/11/2015

    I received excellent help from Ian by helping me choose the right car that was exactly what I wanted as well as Gloria and Richie they were all so helpful with going out of there way to help me get a brand new 2015 Scion tC! I couldn't be any happier!!! I would recommend this store to anyone looking to get the car they want, they truly help you and try to do every thing they can to make sure you're satisified!

  • Good customer sales

    4 out of 5 starsby vikasLuthia on 08/08/2015

    I was happy with the service Rafique provided us. He helped us answer all our questions. And provide good insight about our needs.

  • Used Corolla

    5 out of 5 starsby twest70 on 08/07/2015

    I would like to thank Steve for his assistance in replacing my 2002 Accord for a reliable used Corolla. I was on a budget and he showed me all the options that fit my budget and then I picked the car for me. Loved how it was a no pressure environment every one is friendly and laid back. I would definitely do business here again . Thank you Hartford Toyota.
  • Great Certified Camry from supportive staff

    5 out of 5 starsby depaul1 on 08/05/2015

    I recently bought a certified 2012 Camry at Hartford Toyota. I had checked this car online, and ran both CarFax and AutoCheck prior to visit. Chen Cheng was super helpful with showing the car around and explaining my options with the purchase. They got me a good deal, though refused a single dollar off the internet price. At least the $200 VIN etching charges are something dealers shouldn't charge on customers, who didn't ask for it. Chen helped a lot with detailing the car exterior (due to some scratches on the door) and got the interior vacuumed nicely. However, later I found faint stains on the passenger seat, scratches on the passenger window edge, and on front overhead storage above the windshield. Gloria Fernandez was very friendly, and detailed all the paperwork in a lucid manner. Overall, I would certainly recommend this dealer.
  • Happy Camry Customer

    5 out of 5 starsby kollisri on 08/07/2015

    We Had a great experience dealing with Hartford Toyota. Steve B assisted us in the sales process and I would give him five stars plus if possible. Not only was he very knowledgeable about all the new technology and features of our new car but he called me a few days after delivery to make sure everything was fine and I was comfortable with everything. I would absolutely recommend Hartford Toyota to my family and friends. We love our new Camry.
  • Unreal Customer service

    5 out of 5 starsby NickScope on 08/04/2015

    Jim Webster, zumbair and tony mumtaz were a huge help in refinancing financing my car so I am able to go back to school and get my masters degree. What an amazing team. Felt at home as soon as walked through the door.
  • Definitely lives up to the hype

    5 out of 5 starsby waystation56 on 08/02/2015

    I went to Hartford Toyota Superstore because it has a dealerrater.com score in excess of 95% satisfaction. That had to be a ploy or a fluke, I thought to myself... dealerships don't usually do that well in an honest evaluation. However, Hartford Toyota, in my opinion, lives up to the hype. I went in on a Sunday afternoon and met Ian [Yuhas, sales]. I asked a lot of questions, did a test drive, and worked with him to hammer out a very attractive lease deal on a new Highlander. All of that took less than two hours! Here's what I take away from that: Ian was paying attention to me, he was willing to work with me, he listened and "read between the lines" about our family's needs, and he respected my time. *Wow.* As the weeks between the visit and the delivery date unfolded, I found out that Ian does what I usually do with and for clients of mine: I set them up for success by making sure paperwork is ready to go, calling third parties proactively, and checking in at times when I know my call will go through and not be competing amid hundreds of other things... even if that means early evening hours. Ian did all that. I'm ready for the road because Ian explained the benefits included in the lease, wrote down vital information in multiple places for easy access (roadside assistance, mileage service points, and support services), and got the right car to me with six whole miles on the odometer! I'm glad to say that Ian and the team at Hartford Toyota definitely deserve their rave reviews.
  • Hartford Toyota

    5 out of 5 starsby MsJimenez on 07/31/2015

    First of all, let me say thank you luis martinez for a wonderful experience! My friend invited me to go with her to look for a new car. Although i wasn't looking at the time i definitely left with the hope of leasing a pruis. All of our expectations were met and everyone was so nice! I recommend you purchase a vehicle here and ask for luis!
  • 2015 Corolla Marc Chen

    5 out of 5 starsby carol972 on 07/29/2015

    I just purchased a 2015 Corolla from Hartford Toyota. Chen helped me with Bluetooth and all the registration. Thanks to Marc for making this happen!
  • 2015 Avelon Limited

    5 out of 5 starsby heatherw3 on 07/24/2015

    A very pleasant experience. Dave was very knowledgeable, patient and accommodating. He answered all of my questions, and I do ask a lot, and then some! I would highly recommend working with Dave.
  • tundra lover

    5 out of 5 starsby easygoing2 on 07/27/2015

    Went to 2 other Toyota dealerships, then came to Hartford Toyota. Cause a friend told me they are rated very well amongs all the other Toyota dealerships in the state, when I arrived I was greeted by Dave Goduti, he was very professional in explaining the complete vehicle and took me on a great test drive, very honest and very nice people in the dealership, and they had the tundra I was looking for, I was out of there in 3hrs and drove it home.
  • GLORIA TONY AND GABRIEL

    5 out of 5 starsby aberodriguez on 07/23/2015

    nice people very nice atmosphere they did a great job and i hope to continue doing business with them this is our second car from this dealership and i plan to be a customer for life. keep up the good work
  • Great price, great car, great sales experience

    5 out of 5 starsby bettyjean1 on 07/24/2015

    fantastic experience with Dave G. He helped me find the perfect car. After the sale I went back twice with questions and he was very helpful , answering all my questions. I bought a used car but was treated like a big spender. I would highly recommend this dealership and Dave G. to anyone looking for a great car and a great price
  • Tony Zubair and Gloria

    5 out of 5 starsby dnunez01 on 07/23/2015

    Wow what a nice bunch of people i had a bad experience at another toyota dealer and they did not treat me right. I loved being around the above mentioned they are very informative and extremely nice to both of us and we will not buy a car from another dealer that is not hartford toyota. go and see them!!
  • Sienna LE

    5 out of 5 starsby orzcg on 07/23/2015

    I came in to Hartford Toyota just looking at some options for my family. I have a baby on the way so I needed more space. Steve Basora told me about the leasing specials on the Toyota Sienna and my wife loved it. It was the right size for my family and the payments were very affordable. I will recommend my family and friends to this dealership. Thank you!
  • 2015 Toyota Avalon Hybrid

    5 out of 5 starsby scottbrabant on 07/21/2015

    Dave Goduti did a fantastic job helping me purchase a new car. He was very thorough with his explanations and supportive throughout the process. It was quick and painless.
  • Super in working with the customer

    5 out of 5 starsby dsienna on 07/21/2015

    Wasn't even on my radar. Just by chance, Tina texted me with an opportunity on a new Tacoma. I had already packed the agenda with trips to other dealers, but Tina insisted for me to negotiate a price of the phone. No pressure and no depot right away. Very professional with integrity. We agreed upon a price and quickly moved to close. Henry was great and patient with me since I'm no speed demon when it comes to giving up money and Gloria was well versed on the finance end and very personable. Just can't say enough other than well done. Tina, Henry, Gloria...thank you for making a stressful experience a positive one. I will be sure to forward referrals to my friends, family and coworkers. They say, "We can't be beat on price and quality of service!" I didn't believe them at first, but "They were right!"

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