Litchfield Ford
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Customer Reviews of Litchfield Ford
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3 sales reviews
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Unbelievable Service and Knowledge
by LisaMarie11 on 03/22/2016updated 04/05/2016The friendliness of all the staff was much appreciated and a welcomed surprise.. The knowledge that my sales rep. Dan Rodriguez shared was incredible. Jeff Campbell in finance made my purchase painless. Luv Luv Luv you guys!!!!!Pressure free buying
by fickejoh on 06/15/2015The salesman and the finance guy were very helpful and made the purchase smooth and painless.Was knowingly sold a lemon
by hunkajunk on 04/05/2014updated 04/26/2025I bought a Passat from them. They knew it had a transmission problem, did not disclose it to me, had it repaired well enough to sell it and now my transmission is shot and needs to be replaced. This was absolutely a pre-existing problem… that they should make good on. I have only had the car for 6 months, it only has 65K on it, and they won't do a thing for me. Nice. I too am looking into a law suit, started a blog, going to news 8, and will tell the entire horse industry, in New England about this story. This car is now parked, I have payments to make on this car. I have an 8 year old child and a job...need a car. Pleaded with them to help and got a big N.O.
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About our dealership
Hello Lisa Marie and thank you for your kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dan and Jeff were there to provide you with such exceptional service! Thank you again and congratulations on your new car. - the Litchfield Ford team
by litchfiedford on 04/07/2016