Dan Perkins Subaru
Customer Reviews of Dan Perkins Subaru
Review type:
One and Done!
Subaru’s are cool.
by Skipper on 07/25/2024Has lots of Subarus in stock.Skipper, we really appreciate your great feedback!
Service Department
by Gonzalez Family on 05/21/2024Very polite, and responsive. I enjoyed waiting in the lounge for my car to be serviced. It was very relaxing and has a kid friendly waiting area.Thank you for taking the time to leave a review for us at Dan Perkins Subaru. We're happy we could meet your expectations!
My Precious Subaru was in Good Hands!
by C E Murphy on 05/20/2024Bringing my car into Dan Perkins was a pleasant experience! Greeted by a helpful gentleman who directed me into their new, impressive facility; the customer service rep who overlooked my appointment from start to finish was conscientious… and personable, thoroughly explaining what was done. The waiting facility was bright and comfortable, appealing simple entertainment with modulated sound on a huge TV and a calming, large aquarium. A service appointment that was most thoughtfully executed!C E Murphy, thank you for sharing your positive experience!
Great service is the standard at Dan Perkins.
by Valentine Lee Saenz on 05/06/2024Jayson is what service is all about! I’ve been having ongoing issues with my car for quite some time, so I stopped in at Dan Perkins New location, which is an amazing modern facility, and Jayson was the service advisor who greeted me. He… was courteous and very professional right from the start. He addressed my concern and instantly began working on a solution. He was very helpful and knowledgeable. I would recommend this place on the staff alone. As for my issues, they were taken care of in a timely manner, just a great place of business.Valentine Lee Saenz, thank you so much for the positive review! I will be sure to let Jason know how happy you were. Thank you!
Great dealer!
by Oren on 04/30/2024This was my 2nd car purchase at Dan Perkins. Super friendly people and no pressure. Marshall was very helpful and friendly.We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
Great experience!
by RJ on 04/26/2024Shana and Miguel did an excellent job of getting me in and out quickly. Thank you!Rj, thank you so much for the positive review!
Best Suburu Service center yet
by Bryan J on 04/09/2024Brand new facility, clean, very well worked out. Nice waiting room allows you to read, to work and relax while you’re waiting for your car to be finished. Updated monitors computer system allows quick accurate registration into the service… center. Very easy process to sign in, explain what needs to be done, and a very nice concerned service person. Work was done quickly, most satisfactory, and all my questions were answered even ran my car through the car wash.Bryan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you!
It took me longer in line to buy groceries this morning then buy my car!
by Barbara T on 02/18/2024The dealership is clean, run efficiently, and I received the truck I wanted in record time. This is the second truck I have bought from this dealership. The staff is knowledgeable and courteous. Every time I have had to go for service it is… accommodating, and I am able to get a service date with ease.Barbara T, thank you for your kind words! We're happy we could help.
Their Service Gives Good Service
by Kristin on 02/06/2024I took in a neighbor’s Subaru Crosstrek for regular maintenance; David was the service advisor. The work was done within the time quoted with recommendations for the car’s upcoming needs without being pushy. Overall, a great experience with… a comfortable waiting area.Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving our dealership!
Drove off in my new Subaru feeling great!!!
by Christine and Tom V on 02/02/2024Dan Perkins Subaru is a very professional, clean and friendly dealership. As for our Sales Rep, Uziel... I really can't say enough about him! Uziel was the absolute best we've ever experienced. He was super knowledgeable, courteous, caring,… and patient. Also, not a pushy car salesman at all! I would highly recommend Uziel to anyone looking to buy a car (especially a Subaru)! He never "dropped the ball" and was always very responsive to all my questions and concerns throughout the entire process. Once we picked up our car, he thoroughly went through the entire car with us to make sure I was comfortable with all the new gadgets that I'm not familiar with! When my daughter is ready for a new car, we plan to be back (and work with Uziel)!!We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Christine And Tom V. Thank you and we hope to see you again! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dan Perkins amazing new location A+
by Subaru M on 01/08/2024The new dealership is state of the art and has all the latest equipment to service your Subaru. Definitely the best service center in CTThank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!
Subaru's Sincere & Stellar Service Advisor
by BF on 01/06/2024It was my first visit to Dan Perkins, and the experience was incredibly positive from my first point of contact with Frank, Saline, Pedro, and Valentin. I appreciated how responsive and clear they were in their communications. Frank's… transparent, kind, and educative approach was refreshing. He treated others similarly and it was genuine. I valued the open discussions were about the business at hand, but not solely transactional. He listened to my concerns with understanding and provided a great solution. Frank respects his clients and cares to share what he knows to put a problem in perspective and find a way to resolve it.Thank you for your kind review; we are happy to pass along your comments to the team here at Dan Perkins Subaru!
Outstanding Service
by Michael Flanagan on 12/30/2023The dealership is brand new and "state of the art". The service we received from the sales associate, (Edison), was outstanding. He was extremely courteous and professional. We did not feel pressured at any time. The entire experience was… very positive. This is the third vehicle that we have purchased from this dealership.Michael Flanagan, thank you for your kind review; we are happy to pass along your comments to Edison!
Real service
by Russ L on 12/30/2023Covered a repair even though my extended warranty had recently expired without a fussWe're happy we could help. Thank you for the review
Frank was awesome!
by emily fine on 12/21/2023The new dealership is beautiful. This was my first time since they moved to the service department. They got me in quickly when the touch screen no longer worked. Sadly, there was no quick fix, but Frank came up with a very generous and… thoughtful solution. I’ll be back to finish the Work.Emily Fine, we are so happy to read such a great review about Dan Perkins Subaru! I will share your comments with Frank!
Amazing Subaru Experience
by Jess on 12/02/2023I picked up my 2024 Subaru Crosstrek today and couldn't be happier with my experience. Amanda Botto was the most amazing salesperson I have ever come across. She never tried to pressure me into a vehicle or make me feel like I was missing… out on something if I didn't buy a car on the spot. Amanda was super patient with me as I went through the process of researching several cars and returning to the dealership 3 times with tons of questions each time before ordering my car. Working with Nick in Financing was a breeze. He made the process of getting a loan super easy and he explained everything clearly and efficiently. I would highly recommend Dan Perkins Subaru to anyone looking for a new car and I would most definitely send them to see Amanda!Jess, we're glad you had such a wonderful experience with us! Thank you so much!
Got to love Subaru and dogs
by Patricia on 11/29/2023Kevin is so on top of things. He makes the lease experience go so smoothly. He set up my phone, reminded me to turn on auto lights and explained what certain buttons were. He answers all my questions even if I asked them once already.… My only disappointment was the trade in value of my turn in lease. Got more value last time.Patricia, we are so happy to read such a great review about Dan Perkins Subaru!
Service Department
by Dyland on 11/28/2023Dan Perkins Service Dept. is great. I had my first service experience there today. My service Advisor was Diana A. She was awesome. She went over every details to me and her customer service was amazing.thank you for your kind words about Diana, Dyland. We want all our customers to feel this way when leaving our dealership!
Kevin: Kind, Thorough, Above and Beyond
by Navy Vet on 11/25/2023This is my third Subaru, and my fourth car from the Perkins family of dealerships. Kevin made this recent lease so easy! Whenever I left a message, Kevin got back to me very quickly with extraordinarily kind follow up. Kevin walked me… through each step of the paperwork process, and on the big day, he offered to help me clean out the old car and transfer my belongings into the new one. Although I declined that very kind offer, he brought me reusable bags, too, nevertheless, still helping with the process. Kevin is, quite simply, so kind, so supportive, and so helpful, and I look forward to our continued relationship well into the future. I would absolutely recommend Perkins Subaru.Thank you for your kind words! We're happy we could help. We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
A superb Subaru service
by Sharon C on 11/07/2023This dealership puts the customer first,and the employees are gracious and accommodating.Sharon C, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!
Good clear service/explanations
by Ken K on 10/31/2023Appointments work well, car taken in immediately, waiting time only 1 to 1-1/2 hours for basic service (engine oil/filter, rotate tires, etc). Beautiful new facility and waiting room. Very comfortable. However, I’m really concerned with… quoted cost for upcoming repairs: $1500 for replacing 2 suspension bushings. I understand the labor involved, But. Previously quoted $1800 for an AC compressor. A local shop did the job, using Subaru parts, for $600 less. Quite a difference.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Subaru Crosstrek
Subaru Forester
Subaru Outback
Subaru Legacy
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
- English
- French
- Portuguese
- Spanish
We are so pleased you enjoyed your visit with Kevin O'dea here at Dan Perkins! Thank you, and have a fantastic day!
by LAURA FIGUEROA on 04/19/2025